18 Car Rental Brands in Manchester, England, United Kingdom

Alamo had either not enough cars available. Needed to wait 60 minutes with other ten customers before we could pick up the car. First time in my life for such long wait. Other operators at the same location only need a five minutes wait. Alamo in Manchester airport was terrible.

Reviewed: Jul 13, 2025

The rental company provided a CLA shooting brake, insisting it was of the same class as an E-Class, even taking me to see it. Coincidentally, there was a C-Class parked nearby, which was visibly larger. They then claimed that their classification was based on trunk space. However, the CLA could only fit one 28-inch suitcase, one 20-inch suitcase, and a bag, while the E-Class could fit two 28-inch suitcases, two 20-inch suitcases, and two bags before nearing capacity. When I pointed out the inconsistencies, the rental company staff remained adamant, stating that by their rules, a CLA shooting brake was equivalent to an E-Class, leaving me with no other option. The manager even provocatively said, “Would a Volvo XC40 be big enough for you?” Eventually, I contacted Zuzuche and proposed using the CLA temporarily until my friend arrived and then swapping for another car. The staff agreed to this and even provided a written note. Later, both Zuzuche and the rental company's official customer service confirmed over the phone that I could swap for an Audi A6 that night. However, when I arrived that evening, the staff on duty outright refused, claiming, “We have no car to give you, the CLA shooting brake is the correct car. We never agreed to let you switch, and official customer service’s promise has nothing to do with us. We didn’t agree, nor were we notified.” After repeated insistence and directly pointing out the two Audi A6s parked outside, they finally allowed the swap.

Reviewed: Jul 9, 2025

The staff member who assisted us was very attentive.

Reviewed: Jun 29, 2025

Satisfied

Reviewed: Jun 11, 2025

Everything was great except for the staff at the rental office promoting insurance.

Reviewed: Feb 9, 2025

Very efficient. Initially provided a Renault, but the rear wiper had a minor issue, so they quickly replaced it with a Ford.

Reviewed: Jul 13, 2025

The car pickup was smooth, the vehicle was new and equipped with CarPlay. It had a high chassis but a compact size, making it suitable for small roads in the UK. The price was reasonable. We purchased QEEQ insurance, but they still promoted the rental company's insurance. During signing, they pre-selected it without asking, and when we requested to remove it, they claimed to have done so but actually didn't. Upon returning the car, we noticed the insurance fee was deducted. After contacting the staff present that day, they admitted the mistake and canceled it.

Reviewed: Jun 12, 2025

Very good

Reviewed: May 11, 2025

The car pickup and return process was very smooth and simple, making the trip very enjoyable and satisfying.

Reviewed: Oct 9, 2024

When picking up the car, they still tried to sell me insurance. Once I refused, their attitude immediately changed.

Reviewed: Jul 30, 2024

They insisted I purchase their full insurance at pickup, refusing to release the car without it.

Reviewed: Jul 12, 2025

Excellent service. Friendly and efficient. Thank you for the upgrade! Only downside is that there is limited staff at check in and as travellers all arrive with the same bus the waiting time is a bit long.

Reviewed: Dec 13, 2023

Got a good upgrade to a Hybrid car that was excellent

Reviewed: Jan 8, 2023

I've ordered a car with full petrol deposit and it was almost out of petrol. There wasn't any water for cleaning the mirrors

Reviewed: Dec 28, 2019

Very disappointed. I was forced me at the counter to pay 280 pounds extra for insurance. Though I had a credit card they said its not valid and they have to charge extra insurance otherwise I couldn't take the vehicle.

Reviewed: Oct 16, 2019

The staff member had a strong accent and seemed to be new to the job, as they were not very familiar with the procedures. However, their attitude was quite friendly, so I decided to overlook it. Be aware of the company's additional charges: 1. They only provide electric vehicles, and if you want to switch to a petrol car, it costs over £30 per day extra. 2. The deposit is £1,800, but after paying an extra £72, it was reduced to £1,000. 3. The rental platform showed no mileage limits, but at the store, I was informed there is a 100-mile limit per day, and exceeding it incurs extra charges. Additionally, this was my first time driving an electric car, and I only found out at the store that they only offer electric vehicles. I wasn’t familiar with charging procedures. The company provided only a grounding cable for slow charging, and the staff told me that charging stations were easy to find. However, in reality, slow-charging stations require double-ended cables and I couldn’t find any compatible stations for the grounding cable. Eventually, I had to look for fast-charging stations, which are significantly fewer compared to slow-charging points.

Reviewed: Apr 19, 2025

The car had some lights that came on intermittently on the dashboard which staff said were due to a sensor. I would recommend this get fixed, there were no issues with the running of the car.

Reviewed: Oct 18, 2024

No hard selling, good service attitude, and the car was in great condition.

Reviewed: Apr 9, 2025

Staff very helpful explaining the breakdown of the cost and not pushing to buy additional insurance. Gave a discounted rate to upgrade from Peugeot 5008 to Volvo XC60. No regret for the upgrade.

Reviewed: Dec 14, 2024

Satisfied

Reviewed: Oct 8, 2024

The booking was scheduled for car collection at 1:30 PM (with full insurance included). However, they insisted on me purchasing their insurance. When I refused, they claimed there were no cars available at 1:30 PM and made me wait until 2:00 PM. In the end, the car was still in the parking lot, and their service attitude was poor.

Reviewed: Oct 2, 2024

The staff performed routine upselling for vehicle upgrades and fuel services, which I politely declined without any issues. The normal procedures were handled efficiently, with a 10-minute wait in line and paperwork completed in 5 minutes. The car was fairly new, with only 7,000 miles on it, and its condition was good. The vehicle had adequate power and was equipped with adaptive cruise control, which made driving much easier.

Reviewed: Oct 21, 2024

Didn't have a credit card so the cost increased considerably. No reason why a debit card could not be acceptable. Not surprised when you have a greedy bank involved.

Reviewed: Mar 10, 2025

I originally rented a Honda, but when I arrived, they said there were no cars available. They offered me a replacement at double the price and refused a refund.

Reviewed: Feb 17, 2025

This was second time I used this agent. Counter staff explained about the car situation. Although the car condition is not perfect good, counter explained to me that it functions well. The problem is only about the appearance. They marked all at the paper which didn't cause me any trouble when I returned the car.

Reviewed: Dec 16, 2024

Very satisfied, smooth communication, upgraded the car model, the vehicle was in good condition, and pre-existing damages were marked and sent via email.

Reviewed: Nov 6, 2024

The car rental service was very smooth for more than a month without any issues. The car was in good condition, and the navigation system was also good.

Reviewed: Aug 1, 2024

Fast pick-up and drop-off process.

Reviewed: Mar 8, 2025

Noticed we had a lot of luggage and upgraded our car!

Reviewed: Mar 9, 2024

They were very helpful in offering advices and recommendations and managed to finish pick up process in short time. Car was in excellent condition and very clean

Reviewed: Aug 15, 2023

Upgraded on arrival, slight confusion over where to leave the car on drop off, but was able to speak to someone there even though it was early.

Reviewed: Jan 31, 2023

Excellent counter staff and drop off staff. Easy to deal with and clear on deposit and costs.

Reviewed: Aug 9, 2022

Apart from waiting for more than half an hour, everything was fine. Overall satisfied, fair price, insurance was not expensive, upgraded to a BMW 3 Series for an additional £8 per day, which was acceptable.

Reviewed: Feb 8, 2025

The only problem we had with the car was a flat tyre on the motorway. Which as the car did not have a spare tyre resulted in a three hour wait at the side of the motorway and we had get the tyre replaced at a cost of 204 pounds. As we had paid for zero excess this was refunded by the hire company. Some to think about when hiring a car. Arnold Clark were helpful and the service was quick and efficient.

Reviewed: Jan 22, 2023

The friendly professionalism of the yellow taxi (van) driver, on pick up and drop off was awesome. I ordered a Kia Ceed, which is classed as a crossover SUV. The Toyota Corolla I was given, describes itself, in its manual, as a sports hatchback, and being a hybrid, carried batteries below it's rear seat and boot. The resulting boot space was pathetic, barely accepting one large case. The second large case, and two smaller cases were placed along the rear seat, a dangerous option in the event of a forward collision.

Reviewed: Nov 16, 2022

The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.

Reviewed: Oct 4, 2024

I paid extra for a SUV or similar. I got a small 5 door Kia Stoic. This is NOT a SUV, various excuses were made. Take it or leave it but no refund. Paid for was a SUV to seat Five, that would be impossible in the provided vehicle. I returned the car three days early due to there being no parking available at the Hilton Carlton nor any parking available less than a thirty minute walk to the hotel. I went to the Edinburg airport (EDI) at approximately 7.30pm, no one at the rental return area. Closed at 7.00pm. There was no indication as to where to park, I took a wild guess. I photographed the interior and exterior. I went to the airport and asked the agent what should I do, answer, where I parked should be fine and throw the keys in the drop box. Over one week later, NOTHING. No contact, no email saying return was complete, no offer of refund for several days early return, NOTHING!

Reviewed: Sep 18, 2024

Counter staff were very efficient and helpful. Car was perfect , however the widescreen wipers were on their last legs and it was dangerous driving . These should have been seen to before left for hire

Reviewed: Nov 28, 2023

excellent knowledgable staff at pick up

Reviewed: Sep 21, 2022

The wait was TWO HOURS to get the pre-booked and pre-paid car. It was baking hot and I had a baby and a small child with me. The staff did not acknowledge the wait or apologise for it. I made a note, whilst in the queue, never to use Europcar again. All other rental car providers had more staff and no lines. Horrible, horrible, experience!

Reviewed: Aug 5, 2019

Excellent

Reviewed: Sep 2, 2024

Convenient car pickup and excellent customer service.

Reviewed: Aug 18, 2024

Pretty good.

Reviewed: Aug 12, 2024

Overall service was satisfactory.

Reviewed: Aug 4, 2024

The staff were very nice and didn't oversell.

Reviewed: Jul 12, 2024

The pick-up location has hidden charges and forces customers to purchase full insurance. Although they promised to refund the insurance fee after communication, the refund was never issued.

Reviewed: Aug 18, 2024

Car was brand new. I didn't appreciate Europcar requiring staff to try to upsell to a more expensive car and take out insurance.

Reviewed: Jun 29, 2024

Everything was quick and convenient. I took pictures of a few blemishes prior to driving the car but this was unnecessary. A very good experience!

Reviewed: Dec 7, 2022

The quality of the car met my expectation. It was a hybrid car which was fuel efficient.

Reviewed: Oct 11, 2022

At the end of it I feel like I’m walkinh into a trap set by Europcar after enticing me with attractive discount. Even after paying for full coverage using QEEQ platform. The counter staff refuse to recognize and insist that I have to took up full protection with Europcar. The rate for Europcar protection is almost same as the car rental. End up I have to pay double. Upon returning the vehicle, they charge me extra 1 day because I’m late by 32 minutes but they took more than 30 minutes to process my picking up. I don’t have proof when did I actually get my car but I’m quite sure when I get my car it’s over 9:30am but their system says my pickup time is 8:59am. And my return time they set at 9:31am. Just 32 minutes and I have to pay the full day of rental plus Insurance !! Lesson learnt, be very very careful with Europcar. They will find all means to charge you and maximize their profit

Reviewed: Sep 30, 2022

When picking up the car, they try to sell additional insurance. If you decline, their attitude immediately worsens. The vehicle provided was not of the same class as the one booked.

Reviewed: May 23, 2024

I did not get the exact car but got a smaller one. I booked a Nissan X-Trail but was offered the Nissan, Qashqai which is a smaller size, although they offered me a Citron D7 but i refused.

Reviewed: Aug 21, 2022

Close to tram stop and airport. Efficient pickup and very efficient drop-off. Would recommend.

Reviewed: Oct 31, 2021

Hidden cost not sure the right advice was given

Reviewed: Mar 12, 2020

VERY TIME CONSUMING GATHERING ALL THE INFORMATION REQUIRED TO PICK UP. ALSO, AS I ONLY HAD £1500 ON MY CREDIT CARD I WAS FORCED TO PAY IN ADVANCE FOR PETROL I NEVER USED, RETURNING THE CAR BAck with virtually half a tank of petrol in it. On a positive note Ryan on reception is a credit to your organisation, and probably one of the reasons you are still afloat. Had it not been for him remaining calm and trying his best to help me I would not have picked the car up and certainly would have never used you again.

Reviewed: Mar 9, 2020

Counter staff advised that we had booked surplus insurance and sorted it out for us. Very helpful indeed.

Reviewed: Jan 25, 2020

35 mins to pick up in 2 degrees Celsius, the van was waiting at the wrong bus stop behind a bus and with no signage on the front. The driver did at least help me with one of my three cases once we had finally found each other. Check in was complicated because of having to use the self check in machine, even though there were no other customers present and at least two staff working on the desk. The first vehicle issued was not read worthy due to a defective passenger-side mirror, which should not have been released for rental. The vehicle was swapped when I complained. The car was collected in the dark and covered in overnight moisture so some damage was not noticed on the rear driver-side wheel arch; this was only found when I reached my initial destination. Vehicle collection should be arranged in a well-lit area to ensure that no such damage is missed by the renter. The vehicle ran well and is comfortable. The shuttle can does not run frequently enough so I was waiting almost 30 mins after dropping off the vehicle to return the airport.

Reviewed: Nov 11, 2019

It's okay

Reviewed: Oct 7, 2021

The milage on agreement was a couple of hundred miles below the actual millage on the car. If I hadnt noticed this I would have been charged for the milage. This made me suspect that Interrent was potentially trying to fiddle the deal. Probably not true but it did reduce my confidence in Interrent considerably. When I made this know the man at the desk said I should just take a photograph of the milage for documentation. This method is not infallible. I would have preferred a corrected rental agreement signed by the person on the desk and documented with a photo so that I would feel certain that I was not being badly dealt with. As it turned out everything was in order when I returned the car. Interrent could easily lose customers by this shoddy way of handling problems. Otherwise Interrent was fine. The car lived up to expectations and the rental cost reasonable.

Reviewed: Mar 17, 2019

The front desk service was okay, but no one answered the phone for pickup and drop-off, and the location difference was huge, almost made me late.

Reviewed: Aug 10, 2018

The rental service of this company is much less convenient compared to others. It's located quite far from the airport for both pickup and return. The staff doesn't even have a hint of a smile. I don't think I will choose this rental company again.

Reviewed: Dec 15, 2014