25 Car Rental Brands at Valencia Airport (VLC)

Very good.

Reviewed: Jun 8, 2025

Very satisfied.

Reviewed: Jun 6, 2025

Check-in was the worst we’ve experienced and we’ve rented many cars in Valencia with all the companies. The 2 agents working that day were so busy chatting and giggling with each other and the other workers that we were stuck in a LONG line of people waiting to check in or check out. It took us 1 hour and 20 minutes to get the car and there was no reason for the delay. Every customer in line was clearly as annoyed as we were. That said, our return went smoothly and quickly with a different employee so no complaints on our return. We will not use this RecordGo location again, however.

Reviewed: Feb 28, 2025

The company provides good service and doesn't force customers to buy insurance. They will give you a brief introduction.

Reviewed: Feb 16, 2025

They also offer motorcycle rentals. Overall experience was pretty good, and contrary to what others say, purchasing additional insurance was not mandatory. I only placed a deposit of 1200 euros without buying extra insurance, just the basic coverage from the car rental company. QEEQ is quite reliable. They rarely check translation documents or notarized certificates.

Reviewed: Feb 14, 2025

Very satisfied.

Reviewed: Jun 7, 2025

The staff was friendly, polite, and efficient, with no upselling. The vehicle was in great condition.

Reviewed: Jun 3, 2025

Few people, good car condition, I'd give 9 out of 10.

Reviewed: Mar 27, 2025

Great service.

Reviewed: Mar 11, 2025

Overall, it's okay.

Reviewed: Mar 24, 2024

Great service attitude.

Reviewed: May 30, 2025

The service attitude was excellent.

Reviewed: May 30, 2025

Satisfied

Reviewed: Feb 24, 2025

Pretty good, except the car had an odor.

Reviewed: Aug 19, 2024

Returning the car was smooth, and the staff were very friendly - definitely worth a five-star rating. However, I wouldn't even give one star for the pickup experience. The staff relentlessly tried to sell us insurance, even though we had already purchased the most comprehensive insurance through the rental platform. Once they realized we weren't buying their insurance, their attitude changed dramatically for the worse. They delayed us significantly, especially the person who attended to us. Absolutely disgraceful behavior.

Reviewed: Jul 6, 2024

Great service, fast and convenient.

Reviewed: May 22, 2025

The driver's license requirements stated on the Zuzuche app are incorrect. The store only accepts international driver's licenses, but the app lists requirements including notarized translations certified by the consulate. When picking up the car, they required an international driver's license to be issued on-site. Although Zuzuche reimbursed the cost for obtaining the license, the pickup process was delayed by over five hours. Overall, it was not a very satisfactory experience.

Reviewed: Mar 25, 2025

The service was terrible and completely lacked compassion. The service was extremely poor. I booked at the airport hotel, but the store was closer to the hotel. After returning the car, they assisted with transportation but refused to drop me at the hotel entrance, insisting on dropping me at the airport shuttle stop instead. This forced me to walk with a large suitcase, which was highly inconvenient, especially since the road from the hotel to the airport shuttle was under construction. Absolutely inconsiderate and extremely frustrating.

Reviewed: Dec 4, 2024

Make sure to take pictures of any issues when picking up the car.

Reviewed: Aug 19, 2024

The airport provides a shuttle service every 10 minutes. There are four counters at the store to handle car pickup. I purchased insurance on the platform, so I didn’t buy the additional glass and chassis insurance offered by the rental company. Overall, the car rental experience was great. The diesel car was fuel-efficient, except that its large size made parking inconvenient. However, it was really spacious for seven people.

Reviewed: Aug 3, 2024

Very satisfied.

Reviewed: Mar 19, 2025

Overall, very good!

Reviewed: Jan 4, 2025

Todo bien. Un poco pesados con la venta de seguros, pero es normal

Reviewed: Dec 4, 2022

Though originally I wanted an Aygo to park it easier, they were so kind to upgrade me for free to Seat Arona. The car was perfect, very pleasant to drive, though actually I did not need that because parking easier was more important. Anyway, really positive experience, greatly recommend Budget Valencia Airport Office. Staff is great, they are pretty quick.

Reviewed: Oct 1, 2021

No comments.

Reviewed: Apr 12, 2021

The bumper damage was visible on pick Up, the emoloyee took photos of it and said it was in the database. But on drop off they said they did not see it in the system and wanted to charge us for damages. Luckily we had a video from pick up.

Reviewed: Jan 2, 2025

Average, the car is old

Reviewed: Nov 30, 2022

Personnel agreable a fait l effort de parler francais par contre manque indication en sortant aeroport et prise en charge trop longue a mon gout

Reviewed: Sep 1, 2019

Very happy with the service

Reviewed: Aug 30, 2019

Satisfied

Reviewed: Dec 8, 2024

Very satisfied. The car model was new, the process was efficient, and there was no upselling.

Reviewed: Nov 19, 2024

Amazing price

Reviewed: Oct 1, 2019

Found counter staff not polite very forceful with the sale of extra insurance to the point of bullying which considering we had paid the for the full insurance with Easyrentcars this treatment was not really needed. Booked a Fiesta size car they tried to make us take a fiat 500 (for 4 adults with cases). Not a nice company would not use them again. Hint for anyone else using them take photos of all marks on the car when you pick it up record them telling you that this scratch does not matter its not deep enough etc.

Reviewed: Aug 24, 2019

Regarding the car and location of offices are very good. Unfortunately I paid higher price for rent car as was declared on Easyrentcars. It was surprise that I should pay additional something.

Reviewed: Feb 25, 2019

I rented a child seat. Due to our language barrier, they recommended insurance that includes a child seat, which was very expensive. There were no other options. Additionally, the price for a full tank of gas was inconsistent; two employees gave me different prices, which was confusing.

Reviewed: Sep 8, 2018

Very satisfied

Reviewed: Nov 15, 2024

They charged me a fine of 62 euros, claiming it included an administration fee. But over 10 days later, they deducted another 40 euros, saying this was their company's administration fee, while the previous amount was for the traffic department. This feels like arbitrary and excessive charging! Who knows if they will charge again, claiming it's a fee from the rental platform next time? The original rental contract didn't clearly state what fees would be incurred for violations, and now they are just charging random fees afterward.

Reviewed: Nov 9, 2024

They said the fine would cost 62 euros, including the processing fee, but after paying, they deducted another 40 euros as their management fee. What kind of management is this? Are they just managing to take money from customers? Arbitrary charges and unclear fees.

Reviewed: Nov 9, 2024

I chose basic insurance, and then I was told it requires a deposit of 1,100 euros because of potential accident damage and scratches. If I bought full insurance from them, I wouldn’t need such a high deposit. However, I would still have to pay an additional 85 euros as a deposit for a full tank of fuel, which is unreasonable since a small car's fuel tank doesn't even cost that much to fill. This was the worst car rental experience I've had in Europe.

Reviewed: Oct 16, 2024

Had to wait a bit to pick up the car, but returning it took only a few minutes. The deposit was refunded immediately. Will choose this company again next time.

Reviewed: Jul 5, 2024

Very satisfied

Reviewed: Mar 25, 2024

The service was excellent.

Reviewed: Sep 13, 2020

Was told I would get a refund on gas deposit when car was returned with a full tank, but did not happen

Reviewed: Jun 20, 2019

Service is acceptable

Reviewed: Jun 8, 2023

Very helpful staff. My car had damage on pick up not on the condition form. I videoed the car and showed them on return and no problem.

Reviewed: Nov 3, 2021

Au comptoir« arnaque» Je vous ai déposé une réclamation, et si je n'obtiens pas de remboursement, je vais porter plainte! Plusieurs amis se sont fait avoir comme moi, ce n'est pas normal !

Reviewed: May 30, 2019

Like: Receptionist was fabulous, arriving a little later than expected she was understanding and with no hassle proceeded with our booking.
Dislike: The obnoxious young man on return of the vehicle, abrupt no manners and obviously unable to cope under pressure !

Reviewed: Sep 22, 2018

I didn't use the car. They promised a refund, but I haven't received it yet.

Reviewed: Mar 8, 2018

The car was a disgrace. Dented both front and back and all down one side. Large paint scrapes front and rear wings. Parked in a corner which made it very difficult to leave car park. Gold car rep totally unhelpful just kept saying it's all on record sheet, so took a number of photos for my records when i returned the car.

Reviewed: Oct 11, 2019

First class service, one minor 'challenge' at the time of collecting the vehicle but the counter staff worked very hard to resolve the situation to my satisfaction.

Reviewed: Jul 16, 2019

No location to arrange pick up. After tracking down a phone number we found out it had been changed a couple of months ago. On arrival at the company we had to wait over an hour to get the vehicle as only one person was serving despite about 6 on site. The car was bumped, scratched and dirty outside.

Reviewed: Jul 9, 2019

I initially thought that buying the comprehensive insurance on the platform would be sufficient. However, upon arriving at the store, the paperwork took nearly 40 minutes to complete, and then I was asked to pay an additional 40-plus euros for insurance. This is really frustrating; I've never encountered such inefficiency. I don't know if it's a communication issue between the platform and the rental company or some other reason. Ultimately, I decided to cancel it.

Reviewed: Jul 1, 2019

Deception

Reviewed: Apr 8, 2019

Malicious fraud, forced to buy commercial insurance

Reviewed: Feb 19, 2019

Forced to buy insurance, lost nearly 3000 yuan. Whoever uses it is unlucky.

Reviewed: Feb 19, 2019

Extremely dissatisfied. I reserved an automatic car which was quite expensive because I am not familiar with manual cars. Safety is the top priority when driving abroad, so I opted for the more costly rental. However, upon arrival at the rental company, I was informed there was no automatic car available, only manual. They asked if I wanted to purchase full insurance and assured me I could temporarily use the manual car and switch to an automatic by afternoon. Unwillingly, I agreed and bought their insurance due to safety concerns. When I returned in the afternoon, they deceived me again, saying no automatic cars were available until the next afternoon. Extremely frustrated, I called a translator to communicate, only to be met with indifference and told I could complain if I wanted. I requested a refund but was ignored. The issue was only resolved the following day when they finally gave me an automatic car. My entire trip plan was ruined due to these arrangements. After switching cars, they simply issued a new form without mentioning the previous manual car issue.

Reviewed: May 24, 2018

The customer service was very poor. We booked online and were told we'd only need to pay an additional 57 euros at the store to get the car. However, the customer service forced us to buy full insurance for 65 euros and we spent 105 euros for a full tank of Honda Civic's fuel, which actually costs less than 80 euros. It feels like fraud. We hope that the rental company can help us get our extra money back.

Reviewed: May 23, 2014