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Last updated on: Oct 21, 2025
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130Rental Locations
41Airport Locations
Alvis Abe
Toronto
Very good
Sally Austin
Toronto
Excellent
Smooth and easy pickup and return process. Although the car model was changed, the vehicle was relatively new, showing a mileage of over 10,000 kilometers.
Read More >Reviewed: Oct 4, 2025
Vanessa Lew
Toronto
Excellent
Mag Helin(a)
Toronto
Very good
Arrived at the store to pick up the car at 11 PM. The staff simply used a QR code for online form filling, and once the form was completed, I could immediately get the car. Although there was no manual service, it reduced push sales of add-on items. The car's color was free to choose, and I picked the silver Mustang. The convertible operation was simple, and I sped along Canadian highways. Under safe conditions, I tested and found the car was speed-locked at 198 km/h (don't ask how I tested it; adults take responsibility for their actions).
Read More >Reviewed: Sep 20, 2025
Marcia McCarthy
Toronto
Excellent
Burton Dewar
Toronto
Very good
The entire process was very smooth without any upselling. However, there were too few options for vehicles in the same group, and the car provided was relatively small. The hybrid vehicle was fuel-efficient and drove well, but the road noise was quite noticeable.
Read More >Reviewed: Oct 20, 2025
Jenny Carrie
Toronto
Excellent
The car rental company at Toronto Pearson International Airport is easy to find, located just across from the airport terminal.
Read More >Reviewed: Oct 20, 2025
Setlla Wilcox
Toronto
Excellent
The Ford ESCAPE was replaced with a Volkswagen TAOS. The car was very new and handled well. The staff kept trying to push other insurance options, but I refused, and they didn’t insist. It’s good to rent from a big company, even though it’s a bit expensive.
Read More >Reviewed: Oct 15, 2025
Bevis Motley
Toronto
Excellent
Joshua Stone
Toronto
Excellent
Ryan Theresa
Toronto
Very good
Kimberley Howell(s)
Toronto
Average
Reviewed: May 2, 2025
Valerie Stilwell
Toronto
Poor
Reviewed: Aug 23, 2019
Taylor Cook(e)
Toronto
Very good
The process is very quick. As usual, they try to sell you full insurance, but you can simply decline. The procedures are efficient, and the vehicle was in excellent condition—clean with no odors. The return inspection was also fast, and there was no detailed inspection with a flashlight.
Read More >Reviewed: Oct 18, 2025
Ali
Toronto
Excellent
Zoe Charles
Toronto
Excellent
The materials were not printed out, but the service staff quickly found me.
Read More >Reviewed: Aug 28, 2025
Vivian Crichton
Toronto
Very good
The service was excellent, and the car inspection was thorough. Make sure to take detailed photos of the vehicle from all angles in advance and note any scratches on the car body to avoid future issues.
Read More >Reviewed: Aug 17, 2025
Eric Habakkuk
Toronto
Excellent
Very good, the car condition was almost like new, and there were no hidden charges.
Read More >Reviewed: Aug 14, 2025
Virgil Hal
Toronto
Excellent
The car is located outside the airport, requiring a train ride followed by a shuttle bus to reach it. The process was quick, they provided a better model, and the return process was also very convenient.
Read More >Reviewed: Oct 17, 2025
Mavis Eveline
Toronto
Excellent
The overall experience was fine, but it was not the car model we reserved. Although the car looked like a large sedan from the outside, the interior space was more like a mid-size sedan, which felt quite cramped. Overall, this car was very average.
Read More >Reviewed: Oct 15, 2025
Angela Felton
Toronto
Excellent
Very patient in explaining things that customers don't understand, great attitude!
Read More >Reviewed: Oct 13, 2025
Harry Dorothy
Toronto
Excellent
Tom Funk
Toronto
Excellent
The car rental is operated by an Indian owner, it offers great value for money and is highly recommended.
Read More >Reviewed: Sep 4, 2025
Dennis Hope
Toronto
Very good
Pickup and return were very quick. The car was relatively new, and there was no pressure to make additional purchases. Quite good.
Read More >Reviewed: Oct 13, 2025
Marshall Nora
Toronto
Average
Reviewed: Dec 11, 2024
Monica Kent
Toronto
Excellent
Daisy II.
Toronto
Very good
Madge Walter
Toronto
Poor
Reviewed: Aug 9, 2024
Norman Rockefeller
Toronto
Excellent
Professional and organized, warm service, excellent attitude, patient and sincere!
Read More >Reviewed: Oct 12, 2025
Cecilia Arnold
Toronto
Excellent
Fanny Gibbon
Toronto
Excellent
It was a brand-new car, and the driving experience was excellent! The pickup location was a bit far, but returning the car was simple by following the instructions.
Read More >Reviewed: Sep 13, 2025
Egbert Eve
Toronto
Excellent
Very satisfied. The pick-up and return procedures are simple, and the deposit refund is quick.
Read More >Reviewed: Sep 3, 2025
Sam Dewar
Toronto
Excellent
The staff were quite friendly. Most importantly, they were trustworthy and reliable, which made me feel at ease.
Read More >Reviewed: Aug 25, 2025
S.Agrawal
Toronto
Excellent
R.Faria
Toronto
Good
Eartha Malthus
Toronto
Average
Reviewed: Sep 5, 2024
Luther Bruno
Toronto
Poor
Reviewed: Jun 5, 2024
Emily Cowper
Toronto
Poor
Reviewed: Jun 5, 2024
Parker O'Connor
Toronto
Excellent
Giles Geoffrey
Toronto
Excellent
Patrick
Toronto
Excellent
Kelly Yale
Toronto
Excellent
Denise McDonald
Toronto
Excellent
Dwight Bauer
Toronto
Excellent
Everley Evan
Toronto
Excellent
Even though I purchased the super insurance from QEEQ, I was still worried about old scratches on the paint and took photos and videos during pickup. The staff was very nice when I returned the car. Everything was fine.
Read More >Reviewed: Aug 27, 2025
Nelly Johnny
Mississauga
Very good
Hedy Michelson
Toronto
Excellent
The service was excellent and efficient; the paperwork and car pickup were completed within minutes.
Read More >Reviewed: Jul 5, 2025
E.
Toronto
Excellent
Toronto
Excellent
Toronto
Excellent
Cornelius Webb
Toronto
Excellent
Convenient and affordable, with better vehicle conditions compared to local rentals.
Read More >Reviewed: Sep 24, 2024
Barry Bobby
Toronto
Excellent
This seemed to be my first time using National Car Rental, and it felt great—much fewer people in line compared to Hertz and Avis. The staff were warm and friendly, and communication was smooth. I picked a package on QEEQ that included a tank of gas, which was quite a deal. The package, however, only covered basic insurance, so I proactively added supplemental insurance (which rental customers usually prefer) for a reasonable price of 8 CAD per day. They gave me a larger Ford Escape, which felt very typical of American cars but was easy to drive and came equipped with CarPlay. The vehicle was in excellent condition.
Read More >Reviewed: Sep 9, 2024
Sebastiane Roger
Toronto
Excellent
Renting and returning the car was super easy, and the overall service was excellent.
Read More >Reviewed: Aug 30, 2024
Emily Cowper
Toronto
Excellent
Sampson Noyes
Toronto
Excellent
Sylvia Kelvin
Toronto
Excellent
Rupert Sophy
Toronto
Excellent
The rental counter is not far from the exit. I was able to find it without much trouble despite pushing a cart with two large suitcases. The process was straightforward. The lady at the counter was very friendly. She asked for my preference when selecting the car. After I checked the car and pointed out some issues (mainly that there was no spare tire, which she didn't seem to be aware of either), she immediately gave me a different car. The return process was also simple; they just asked if there were any damages and checked the fuel gauge.
Read More >Reviewed: Mar 20, 2019
S.Babstock
Toronto
Excellent
Andre Isabel
Toronto
Poor
Reviewed: Oct 12, 2017
Hedda Babbitt
Toronto
Poor
Reviewed: Mar 27, 2025
Jack Roy
Toronto
Excellent
Michelle
Toronto
Very good
Professional and efficient service, the car pickup process was smooth and convenient.
Read More >Reviewed: Aug 11, 2024
Florence Tennyson
Toronto
Very good
V.Gupte
Toronto
Very good
Be very careful while boling thru this agency. They advertised on the QEEQ website that they have 3000 km mileage limit but then the fine print says only 200kms per day. It would have been good if they were clear upfront. Also these guys charge cad 1000 deposit which is very high compared to the others. Also they didn't give the car with full fuel so while returning have to do a juggling act to make sure you don't underfill gas
Read More >Reviewed: Dec 21, 2023
Carl Hobbes
Toronto
Poor
Reviewed: Sep 23, 2024
Blake Morton
Toronto
Poor
Reviewed: Mar 27, 2024
Bradley Jefferson
Toronto
Average
Reviewed: Feb 20, 2024
Rex Mike
Toronto
Poor
Reviewed: Dec 11, 2023
A.Nobilo
Toronto
Excellent
The car wasn't in the best presentation upon pick up (was not cleaned) however, that being said it was a nice car, delivered to expectations for a normal rental and smooth drop off. Pick up was a bit confusing, but overall pleased with the hire.
Read More >Reviewed: Sep 5, 2022
Igor
Toronto
Average
The car was a Hyundai Tucson, but it almost similar to a Toyota RAV4 The waiting time at the meeting place (Viscount station) was more than 40 minutes. If there is no luggage, it is much faster to reach the place on foot in approximately 15 minutes. The staff does not want to admit that the insurance policies were not bought from them, they did not give the car without buying additional insurance from them! They also charged extra for after-hours car pick-up despite the fact that I arrived at the meeting place on time. The tank was only 2/3 full. The difference is not reimbursed for returning the car with a full tank.
Read More >Reviewed: Sep 18, 2024
O.Thompson
Toronto
Excellent
They need a much better system for pickups. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. It is only a 5-minute drive.
Read More >Reviewed: Feb 28, 2024
Toronto
Average
The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.
Read More >Reviewed: Nov 25, 2023
Yehudi Back
Toronto
Excellent
Jefee Jackson
Toronto
Excellent
Zebulon Lena
Toronto
Excellent
Great value for money, got a brand-new Q5 from the blind box, and the car was in excellent condition.
Read More >Reviewed: Aug 22, 2024
Martha Orlando
Toronto
Excellent
s.sandhu
Toronto
Excellent
When I picked up the vehicle I was surprised they had given me the car I wanted. Other operators have me a like for like. The service was brilliant and the professionalism of the people there was very high. I would definitely hire from this company again 100/100
Read More >Reviewed: Aug 21, 2023
M.Chu
Toronto
Very good
The SurPrice is wonderful in services. The pick-up person is friendly.
Read More >Reviewed: Oct 24, 2022
T.Roman
Toronto
Excellent
K.Eberhardt
Toronto
Excellent
York car rentals was great! Quick service, best price in YYZ and what an amazing vehicle to tour Ontario in! A brand new Bronco! Booking was super easy and they were flexible on our drop off when we were caught in traffic. 10/10 would recommend and will use again for my travels in Ontario.
Read More >Reviewed: Aug 11, 2022
Toronto
Excellent
Car was provided with empty tank, and we had to pump one wheel 4 times during our renting period!!! No issues besides that.
Read More >Reviewed: Aug 25, 2020
DINESH
Toronto
Excellent
the customer care guy Mr Joe has misguided us. he don't have knowledge and due to that we have wasted time and money. you want to know real incidence then call me 5126448040
Read More >Reviewed: Jul 21, 2019
Nancy Leonard
Toronto
Excellent
Actively guided customers waiting for rental/return, understandable even if it takes a bit longer
Read More >Reviewed: Jul 11, 2019
Phoebe Hicks
Toronto
Poor
Reviewed: Apr 22, 2019
Curitis Steele
Toronto
Poor
Reviewed: Feb 28, 2019
Duncan Leacock
Toronto
Excellent
A.Patro
Toronto
Excellent
The counter staff were helpful and glad they understood I was in a tearing hurry as I was rushing to the airport while returning the car. Car was in perfect condition and a drivers delight. Thanks
Read More >Reviewed: Sep 10, 2019
M.MOOSA
Toronto
Good
Booked car not available. When asked staff simply said not available. Does not have any regrets towards not supplying requested car.
Read More >Reviewed: Sep 9, 2019
Toronto
Excellent
Toronto
Excellent
Oswald Norris
Toronto
Average
Reviewed: Apr 12, 2020
Sean Jonson
Toronto
Excellent
Quincy Lena
Toronto
Poor
Reviewed: Oct 10, 2019
M.Sohail
Toronto
Excellent
M.Sohail
Toronto
Excellent
Toronto
Average
F.Dam
Toronto
Average
The pick up process was poor and with us, as well as with other clients there were many issues. Several parties mentioned they regretted booking with them. Staff was unfriendly and unprofessional. Washroom was filthy. Car was filthy and sticky on inside, contained garbage, medication and rental sheets of three (!!) other parties, indicating when it was cleaned for the last time! Please see the attached photos.
Read More >Reviewed: Aug 16, 2019
Dominic Palmer
Toronto
Excellent
M.Elmaradny
Toronto
Excellent
A.Marcon
Toronto
Excellent
Like: Very helpful, stayed late so I could return the car after hours.
Read More >Reviewed: Aug 26, 2018
F.MacLeod
Toronto
Very good
I encountered one problem 15 minutes after leaving the pick up place, the low tire pressure sign came up, the next day I have to stop at a gas station and spend $1.50 to inflate the rear passenger tire.
Read More >Reviewed: Mar 10, 2020
Tiffany Emma
Toronto
Poor
Reviewed: Oct 9, 2018
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Pick-up service
Car delivery
Call for pick-up
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