The car broken
After one day Slide door not close ,I and my babies freezing with -5 C temperature ,i got exchange as well as the new car i got problem with slide door .
It is very tired when you have baby with baby chair and one slide door not open
Chrysler grand caravan
La voiture était mieux que nos attentes avec de nombreuses options (allumage des lumières automatiques, régulateur de vitesse adapté, ouverture du coffre électrique….)
Rapidité pour récupérer et restitution du véhicule top
I paid extra to upgrade to a superior, larger vehicle which was a good decision given the amount of mileage we did. I enjoyed driving the vehicle although the windscreen wash reservoir was nearly empty so I had to replenish this by day two of the rental. The drop off location is clear to find, but made difficult by the amount of road works and road closures in the vicinity.
The vehocle as described was not available. It was suggested to me that a little Kia would be replacing it. I would not have been able to fit in that vehicle and therefore had to upgrade to a Ford Taurus. Service was awesome and agent/desk persons were the most helpful. However, the city insane road work made it laborious to find our way back to the drop off location.
Like: Great car, fast service Dislike: The shuttle driver at the return was going to leave even for his route even though he saw us. I had to convince him that I was ready to go (inspection done and all). Too bad that one person with lack of customer service was the last thing I remembered from this car rental.
Like: The staff (two fluently bilingual gentleman) we’re as good as any I’ve ever dealt with. I’ve lost the business card but wish I could give him the props he deserves. Excellent Dislike: There was not one bad thing. Perfect
Like: The attetion that i don´t have to wait fot the car. Dislike: Nobody go with you to review the ca, you have to do it by yourself and then look for someone for report any damage.
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