16 Car Rental Brands in Paris, Île-de-France, France

Satisfied overall, except for vehicle maintenance. The exterior was clean and new, but the engine oil light came on the second day, and I had to buy oil to refill it myself! The steering wheel vibrated at high speeds.

Reviewed: May 5, 2025

The staff was friendly and the car was easy to drive.

Reviewed: May 3, 2025

Overall, it's acceptable, but the car wasn't cleaned at all. The windows and exterior were very dirty. I had to get cleaning solution myself to clean it, otherwise the windows were completely covered in bug remains.

Reviewed: Apr 30, 2025

Excellent

Reviewed: Apr 29, 2025

Overall very good, just like the description. Since I purchased full insurance, I skipped the insurance they recommended, paid the deposit, and that was it.

Reviewed: Apr 27, 2025

Very good, the reception staff were polite and enthusiastic. They did not push insurance or similar services.

Reviewed: May 4, 2025

Overall satisfactory, the store was relatively easy to find, and there was no upselling. However, it took a bit of time to locate the designated parking area when returning the car.

Reviewed: Apr 26, 2025

Pretty good

Reviewed: Apr 22, 2025

Satisfied

Reviewed: Apr 21, 2025

There was basically no service, and I waited almost an hour to pick up the car.

Reviewed: Mar 23, 2025

Hard to contact.

Reviewed: May 4, 2025

Very satisfied, the staff at the store had a great attitude and provided fairly clear explanations.

Reviewed: Oct 18, 2024

I accidentally chose a manual car, but the staff patiently explained everything and generously upgraded it for me. Remember to ask the staff for the exact return location when picking up the car. When returning, drive to the designated underground parking level as indicated by the company. For me, I drove directly to level B4, locked the car, and handed the keys to the staff, and that was it!

Reviewed: Aug 14, 2024

Poor

Reviewed: Jun 19, 2024

Unexplained large charges

Reviewed: Feb 18, 2024

Good.

Reviewed: May 3, 2025

Excellent!

Reviewed: Feb 27, 2025

Quite satisfied.

Reviewed: Feb 25, 2025

Excellent service.

Reviewed: Feb 24, 2025

The worst rental experience ever, I strongly do not recommend this company. I had a reservation to pick up the car at 9:30 PM, but arrived at the counter at 9:25 PM. There was no staff available, which ultimately led to me being unable to pick up the car. I had to book another car separately, which also caused issues. The next day, I approached the company's staff and explained that I arrived on time the night before but found no one at the counter. The staff blatantly lied, claiming they were at the counter until 9:30 PM and blamed me for the issue, refusing a refund. In the end, I was forced to compromise.

Reviewed: Feb 7, 2025

Average service.

Reviewed: May 3, 2025

Great service

Reviewed: Jul 6, 2024

Very satisfied, the follow-up reminders were quite thorough.

Reviewed: Jun 24, 2024

Poor vehicle condition

Reviewed: Aug 13, 2022

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.

Reviewed: Aug 22, 2019

Convenient and efficient.

Reviewed: Apr 29, 2025

The car rental process is straightforward and very convenient.

Reviewed: Apr 27, 2025

Originally booked a Peugeot 2008 with a pickup time of 10:00 AM. Arrived at the pickup location more than an hour early and was informed that an extra charge of €280 would apply if the car was picked up immediately. Decided to wait until 10:00 AM to avoid the fee. The vehicle provided was a Jeep with over 90,000 kilometers, covered in scratches. Negotiated to change the car but was initially denied. Upon further inspection, found that one of the rear seatbelts was missing a buckle. After confirming the issue, they replaced the vehicle with a brand-new Peugeot 2008. Only a €120 deposit was charged. The vehicle swap process was very smooth.

Reviewed: Apr 26, 2025

First of all, the pick-up location was different from what was stated online. They had moved to a new place but didn’t update the information online in time, which caused some extra effort to find the store. Additionally, since it was a one-way rental, the drop-off location in the designated area wasn’t clearly marked, leading to more time spent finding the staff to complete the return process.

Reviewed: Mar 13, 2025

This was the worst service attitude I've ever encountered. The explanation was unclear, insurance was aggressively upsold, and charges were repeatedly applied even after fees had already been collected. What was even more unacceptable is that they charged me a pre-authorization fee of €437.4 for the lowest-class vehicle.

Reviewed: Mar 8, 2025

The waiting time was as expected About 30 minutes

Reviewed: Nov 25, 2024

Fast service

Reviewed: Oct 10, 2024

We booked a Volvo XC60 but were given a BMW X3 ES RK. They said it was the same, and because our English isn't great, we didn’t ask if there were extra charges. Later, we found out there was an extra charge of 600 euros for our 59-day rental. Also, after driving 2,000 km, the screen showed a warning to replace the engine oil. I feel like they gave us a problematic car. This is the first time we’ve encountered this kind of situation, and it's really frustrating. We called three times but no one answered. When we emailed, they told us to visit the nearest Hertz branch to have the car replaced. At that time, we were in Norway, but the Hertz branch in Norway told us that since the car was rented in France, the issue had to be resolved with the French office. In the end, we just kept driving that car until this trip was over.

Reviewed: Oct 6, 2024

Very good

Reviewed: Oct 3, 2024

担当者が素晴らしかった。 良い仕事をしています。

Reviewed: Apr 23, 2025

Overall satisfied. Self-driving allowed us to visit attractions less frequented by tourists, enjoy delicious oysters, and see adorable Shaun the Sheep.

Reviewed: Apr 18, 2025

Excellent

Reviewed: Apr 2, 2025

Good.

Reviewed: Mar 18, 2025

The Alamo staff were enthusiastic and answered all my questions. Miguel at the parking lot had a great attitude when I returned the car, and the young lady at the parking lot during pickup was also very friendly and patiently addressed my inquiries.

Reviewed: Mar 16, 2025

Pretty good

Reviewed: Mar 24, 2025

The experience this time was excellent! I've been using QEEQ for many years and have never encountered any issues. For this business trip, I chose to pick up the car at the train station and return it at the airport. The entire process was very smooth. Driving in Paris is indeed challenging, but I didn't face any major problems. Remember to park in secure lots with proper security for safety! The most surprising part was that the car rental company provided a Lexus RX450, and it was a pleasure to drive. Fuel costs for the two days were only around 30 euros, with a driving distance of roughly 100 kilometers.

Reviewed: Mar 4, 2025

We rented two identical Peugeot 5008 cars, one needing diesel and the other requiring gasoline. Before departure, we specifically asked the staff what type of fuel to use, and she said 'all diesel,' which completely misled us. After refueling the gasoline car with diesel, it broke down, and we ended up paying over 20,000. This couldn't even be covered by the insurance. We feel utterly deceived.

Reviewed: Jan 31, 2025

The car return location at Charles de Gaulle Airport has changed to the T2F parking lot. We circled around the airport several times but couldn't find the correct spot until we called the car rental company for help. When renting the cars, the staff told us both vehicles (same model Peugeot 5008) required diesel. In reality, one needed diesel while the other required 95-octane gasoline. Nobody informed us of this, and it wasn’t indicated on the fuel caps. This led to us refueling incorrectly and being charged over 20,000 yuan.

Reviewed: Jan 30, 2025

I picked up the car a few minutes early, but they charged me several dozen euros extra without notifying me. I only discovered this issue when I checked the pricing myself.

Reviewed: Jan 26, 2025

처음 사용해 본 브랜드인데, 성능에 매우 만족합니다

Reviewed: Jul 8, 2024

had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.

Reviewed: Dec 4, 2023

Please firmly notify when the deposit will be held.

Reviewed: Nov 4, 2023

Extremely satisfied

Reviewed: Apr 2, 2024

Terrible, extremely terrible rental platform. I've rented cars multiple times in China without any violations or accidents. This time, I specifically purchased the highest level of insurance for a trip to France. On May 17th, I rented a car and a 500 Euro pre-authorization hold was placed. Fortunately, I kept the receipt, which I normally would have thrown away. It's been over two months since I returned, and I haven't gotten my money back. After checking my account, I realized they directly charged me 500 Euros. Despite multiple attempts to contact the rental platform, they have not helped resolve the issue. I still haven't received the refund. The car rental company is terrible, and the platform is even worse. They do not take timely action to solve customers' problems.

Reviewed: Aug 7, 2023

It's okay

Reviewed: Jul 17, 2023

Terrible, there were no cars available.

Reviewed: May 17, 2023

Generally satisfied

Reviewed: Oct 28, 2021

Overall, pretty good.

Reviewed: Apr 27, 2025

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Reviewed: Dec 16, 2023

Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .

Reviewed: Apr 19, 2021

Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.

Reviewed: Oct 7, 2020

RAS

Reviewed: Sep 2, 2019

it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.

Reviewed: Aug 23, 2019

RAS avec le service sur place à PARIS Orly.

Reviewed: Oct 18, 2019

Très bien seul point négatif , la clim ne fonctionnait pas et malheureusement pour moi c’était en période de canicule. A part cela rien a dire

Reviewed: Jul 1, 2019

Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.

Reviewed: Aug 25, 2019

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Reviewed: Jul 30, 2019

Service efficace et sympathique! Excellent véhicule! Merci!

Reviewed: Jul 29, 2019

Les prix sont bons mais parce que l'on fait jouer la concurrence. Proposez une carte de fidelité avec un tarif correct et on restera chez vous.

Reviewed: Jul 26, 2019

Location impeccable. location supérieure aux attentes. beaucoup de places, pas mal d'option (ordinateur de bord et clim qui fonctionne bien). A recommander

Reviewed: Jul 25, 2019

Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.

Reviewed: Apr 8, 2019

Picking up the car was very convenient. The counter was right at the Sydney airport exit. Verified identity, got the keys, and returning the car was easy.

Reviewed: Nov 16, 2018

The car was great. They upgraded us to a larger model when we arrived, and the staff's attitude was very good.

Reviewed: Jan 6, 2015

The store staff were okay, but when an issue arose, the company’s service phone was unreachable. Eventually, I had to ask passersby for help. This being my first car rental, it was quite stressful. I went for the cheaper option, but next time I’ll go with a bigger company, hoping for better service.

Reviewed: Oct 21, 2014

Good.

Reviewed: Oct 17, 2014

The car they initially promised us had an issue when we arrived, so we had to wait for a while before they replaced it with another one. However, they did offer us a free full tank of gas as compensation.

Reviewed: Oct 16, 2014

The service was great, but the initial call to the pickup contact wasn't connected. The relay person coordination was not well managed.

Reviewed: Sep 26, 2018

Pretty good.

Reviewed: Jun 8, 2018

Auto Click is not located at the airport, it's about a 10-minute drive away. We waited about 10 minutes for the pick-up, and the paperwork took over an hour. The experience was terrible.

Reviewed: May 28, 2018

Extremely dissatisfied with the service of Autoclick car rental at Paris airport. I had reserved a 7-seater Mercedes, but upon arrival, they told me that the vehicle I reserved was broken, and they could only provide a 5-seater Ford or cancel the reservation with no other solutions. Actually, I saw a 9-seater Renault in the parking lot. Initially, a staff member said I could have it, but later said it was broken too. It seemed they saw there were only 4 of us, so they insisted the largest car available was a 5-seater. We had a lot of luggage and planned to have a comfortable journey in a 7-seater, but ended up squeezed in a 5-seater. Secondly, when picking up the car, Autoclick only picked up the driver from the terminal, leaving the rest of the party and luggage behind. The driver then had to return to the terminal to pick up the others and the luggage. Thirdly, the car we received had an almost empty fuel tank with the fuel light on, and the pointer was nearly at the bottom. I asked Autoclick to fill the tank, but they said they had no one to do it and that I could return the car with an empty tank too.

Reviewed: Nov 18, 2017

There is a shuttle to pick you up from the airport to the rental office.

Reviewed: Apr 17, 2017