19 Car Rental Brands in London, England, United Kingdom

Excellent experience, very efficient return process.

Reviewed: Oct 21, 2025

Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.

Reviewed: Oct 20, 2025

The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!

Reviewed: Oct 11, 2025

The pickup process was simple, the car pickup speed was fast, and the vehicle was in great condition, mostly almost new cars. However, they replaced the XC60 I originally booked with an XC40 in the end.

Reviewed: Oct 9, 2025

The car rental company provided excellent service with high efficiency.

Reviewed: Oct 7, 2025

The service attitude was excellent. Although I waited for over half an hour to pick up the car, they washed it beforehand. I originally booked a Peugeot 2008 but received a Peugeot 408. Returned the car at night during heavy rain, and the staff were very efficient and had a great attitude!

Reviewed: Oct 20, 2025

Got a small BMW of the same class, the car was relatively new. The rental company is located outside the congestion area.

Reviewed: Oct 11, 2025

I am quite familiar with the company, but today's car is really not great. The phone cannot cast to the screen, and the navigation system is not user-friendly. Additionally, the car is not comfortable to drive and feels a bit unstable.

Reviewed: Sep 29, 2025

I've rented from Avis multiple times, it's convenient and worry-free.

Reviewed: Sep 25, 2025

Very satisfied

Reviewed: Sep 19, 2025

Provided a free upgrade to a better model, very good.

Reviewed: Oct 20, 2025

Very good, the staff were very nice. They simply explained the insurance options without any hard sell, mentioned them briefly! Everything was explained clearly, and the return process was very convenient.

Reviewed: Sep 3, 2025

Good

Reviewed: Aug 10, 2025

Car was exactly what we expected. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.

Reviewed: Jul 17, 2025

Car was exactly what we expected, in fact we got a minor upgrade to a Renault Symbioz. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.

Reviewed: Jul 17, 2025

Overall it's pretty good. The car pickup was quick, and car exchange was also relatively fast. There was no forced insurance upselling.

Reviewed: Oct 19, 2025

The staff was very professional and did not push products. The return process was quick and hassle-free, making it a pleasant experience.

Reviewed: Oct 14, 2025

Very good

Reviewed: Oct 4, 2025

Very convenient

Reviewed: Sep 27, 2025

Ease of pickup and drop-off, professional service, no unnecessary fees recommended.

Reviewed: Sep 24, 2025

Very good and efficient.

Reviewed: Oct 12, 2025

Neo provided excellent service with detailed explanations. The car rental experience was amazing. You can confidently choose the Eurocar Victoria Station branch.

Reviewed: Oct 9, 2025

Picking up and dropping off the car at Heathrow Airport T4 branch is very convenient.

Reviewed: Oct 9, 2025

They still try to upsell some items, like upgrading the car model or promoting insurance options.

Reviewed: Oct 8, 2025

This is my third time renting a car from Europcar. Whether in Europe or the UK, the experience has been great. I will definitely continue using their service in the future!

Reviewed: Oct 8, 2025

The service was good. At the time of pick-up, they didn’t push me to upgrade the car model or purchase insurance. They simply asked once if I needed insurance. Returning the car went smoothly, and the inspection took less than five minutes. However, there was a small issue. I had booked an automatic MG 3, but when I went to pick up the car, the staff mistakenly gave me a manual Citroën. I didn’t realize it at first and loaded my luggage into the car. Only then did I notice the error. After explaining the situation to the staff, they immediately replaced it with the automatic MG 3 I had originally booked. It didn’t feel intentional but rather an oversight by the staff. Additionally, while waiting for the rental company’s shuttle at Heathrow Airport, there seemed to be some issue with the shuttle service. I waited for over 20 minutes while shuttles from other rental companies made multiple rounds before Budget’s shuttle finally arrived. I almost missed my reserved pick-up time. One more thing: the car I was given had a license plate with the letter "O" in it. The letter "O" and the number "0" are very hard to distinguish, and the rental company didn’t clearly specify whether it was an O or a 0.

Reviewed: Oct 11, 2025

Convenient and efficient; large car rental platforms indeed offer distinct advantages, with excellent service and a wide range of vehicle options. Purchasing full insurance through QEEQ also saved the hassle of buying additional insurance at the counter.

Reviewed: Oct 11, 2025

Pretty good. Although the provided Peugeot 5008 was somewhat different from the Mercedes GLB I booked, it was close enough and quite easy to drive.

Reviewed: Sep 10, 2025

Extremely satisfied! An amazing journey!

Reviewed: Sep 1, 2025

Great service! The staff was very efficient and quick to assist.

Reviewed: Aug 27, 2025

The service attitude was excellent.

Reviewed: Oct 10, 2025

Good service attitude

Reviewed: Sep 30, 2025

Very satisfied, both pickup and drop-off went smoothly.

Reviewed: Sep 14, 2025

I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.

Reviewed: Sep 3, 2025

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

Reviewed: Sep 2, 2025

The service is good, there are plenty of staff, and the process is quite fast.

Reviewed: Sep 27, 2025

The staff were very nice. When a problem with the car was discovered midway, they provided a replacement.

Reviewed: Aug 11, 2025

Very satisfied. During pickup, there were multiple car models to choose from. Insurance upgrades were introduced but not forcefully sold. After getting off the shuttle at the rental location, the staff member with a tablet started assisting right at the door without needing to enter the office. After filling out some simple information, I was taken to the parking lot to select a car.

Reviewed: Aug 8, 2025

The service attitude was excellent.

Reviewed: Jul 21, 2025

Reviewed: Apr 1, 2025

Overall it's acceptable, though we were very prepared in advance. We took comprehensive photos of the car, so there were no disputes afterward. Reminder to everyone: make sure to take photos of the car from all angles when picking it up and upload them to QEEQ just in case. We just dropped off the car and are currently waiting for the security deposit to be refunded to our credit card, hoping everything goes smoothly.

Reviewed: Sep 1, 2025

Not many people picking up cars at Luton.

Reviewed: Aug 30, 2025

Reviewed: Aug 9, 2025

Reviewed: Aug 8, 2025

Pretty good overall.

Reviewed: Aug 2, 2025

Reviewed: Aug 16, 2025

Reviewed: Jul 29, 2025

It's alright. Most of the staff are of Indian descent, polite, and easy to communicate with.

Reviewed: Jun 16, 2025

Reviewed: May 10, 2025

The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.

Reviewed: Jan 14, 2025

Reviewed: Aug 10, 2025

Reviewed: Feb 8, 2025

Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.

Reviewed: Oct 19, 2024