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Last updated on: Oct 21, 2025
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89Rental Locations
54Airport Locations
Baldwin Johnson
Kuala Lumpur
Excellent
The staff were very kind and proactive in helping me resolve issues.
Read More >Reviewed: Oct 16, 2025
Maureen Ruskin
Kuala Lumpur
Excellent
The rental car was in the parking lot, had to wait for a while, but returning the car was quite convenient.
Read More >Reviewed: Sep 13, 2025
Dean Humphr(e)y
Kuala Lumpur
Excellent
Had a very pleasant trip despite driving an old, worn-out car. The vehicle lacked power and used a lot of fuel, but it took us to many fun places, fulfilling the purpose of our journey.
Read More >Reviewed: Oct 14, 2025
Jared Swift
Kuala Lumpur
Very good
The company is owned by Indians, and although communication in person was a bit challenging, everything went smoothly overall. There were no hidden charges, and they even refunded us for the extra fuel we added.
Read More >Reviewed: Sep 4, 2025
Camille FitzGerald
Kuala Lumpur
Very good
It was my first time renting a car at the airport. I had booked a 2020 Proton model, but the actual car I received seemed to be from around 2010 and was extremely old. After just one day of driving, various problems arose, including issues with the clutch, abnormal engine noises, and two missing wheel bolts from the front tires. I contacted the rental company immediately and drove the car to their office in Kuala Lumpur city. They replaced it with another Proton, which seemed to be from around 2010 as well. After another day, the car's engine hood started emitting smoke on the highway, and the air conditioning stopped working. I urgently contacted the rental company again from the highway. They stated there were no spare cars available that day and asked me to return to their city office the next day to swap cars. On the third attempt, I was finally given a fully functional car.
Read More >Reviewed: Aug 13, 2025
Quintion Noel
Kuala Lumpur
Average
Reviewed: Aug 4, 2025
Alexia Reade
Kuala Lumpur
Excellent
Yale Valentine
Kuala Lumpur
Excellent
Lena Saxton
Kuala Lumpur
Excellent
Picking up and returning the car was very convenient, quick, and hassle-free.
Read More >Reviewed: Aug 23, 2025
Matt Eva
Kuala Lumpur
Excellent
Sabina Sinclair
Kuala Lumpur
Excellent
Alston Cecillia
Kuala Lumpur
Excellent
Tom Funk
Kuala Lumpur
Excellent
Rosalind Black
Kuala Lumpur
Excellent
Eileen Eveline
Kuala Lumpur
Excellent
Eli Nicholas
Kuala Lumpur
Excellent
Gene Albert
Kuala Lumpur
Excellent
Natalie Springhall
Kuala Lumpur
Excellent
Dora Den(n)is
Kuala Lumpur
Excellent
The car might have been too old, making it difficult to overtake. The steering wheel was not very responsive. In general, there were many cars on the highway from Kuala Lumpur to Penang, with high speeds, which made driving quite exhausting.
Read More >Reviewed: Sep 18, 2025
Barry Bobby
Kuala Lumpur
Excellent
Tab Halifax
Kuala Lumpur
Excellent
The company provided a brand-new car with great performance and ample space!
Read More >Reviewed: Aug 1, 2025
Nydia Huntington
Kuala Lumpur
Excellent
Enoch Doherty
Kuala Lumpur
Very good
Laura Joule
Kuala Lumpur
Excellent
Eric Habakkuk
Kuala Lumpur
Excellent
Rose IV.
Kuala Lumpur
Excellent
Harold Kellogg
Kuala Lumpur
Excellent
Ryan Malan
Kuala Lumpur
Very good
Frederica Anne
Kuala Lumpur
Excellent
Very satisfied, but there was only one staff member, so the car pickup process took some time.
Read More >Reviewed: Aug 14, 2025
Joyce Funk
Kuala Lumpur
Excellent
Nicholas Yule
Kuala Lumpur
Very good
The lady at Hertz was very nice. My original booking was for a Honda City, but she generously upgraded me to a Hyundai Santa Fe.
Read More >Reviewed: Feb 5, 2025
Drew Berkeley
Kuala Lumpur
Excellent
Berg Onions
Kuala Lumpur
Excellent
Bernard Sara(h)
Kuala Lumpur
Excellent
Mandel Rebecca
Kuala Lumpur
Excellent
Edwina Bloor
Kuala Lumpur
Excellent
Coral Edward
Kuala Lumpur
Excellent
Colbert Peacock
Kuala Lumpur
Excellent
The service was excellent. The car had a minor issue at the beginning, but they immediately arranged for a replacement after communication. This company is worth visiting again.
Read More >Reviewed: Aug 27, 2025
Hamiltion O'Connor
Kuala Lumpur
Excellent
Very satisfied! The handover process was simple, and they thoughtfully provided a TouchGO card with credit loaded, saving us a lot of time. The car was in excellent condition, with clean interiors, comfortable space, and good handling. After returning the car, they even checked if we needed any assistance. Much appreciated!
Read More >Reviewed: Aug 11, 2025
Linda Nancy
Kuala Lumpur
Excellent
Tyrone Kelsen
Kuala Lumpur
Excellent
Franklin Hoover
Kuala Lumpur
Excellent
Rodney Raman
Kuala Lumpur
Excellent
Darcy Hill
Kuala Lumpur
Excellent
Michelle Vincent
Kuala Lumpur
Excellent
Excellent service! The staff personally came to the door to assist and even led the way to the parking lot to pick up the car. They respond to issues instantly. A small reminder: Malaysia.
Read More >Reviewed: Jul 24, 2025
Crystal Service
Kuala Lumpur
Very good
Isaac Wallis
Kuala Lumpur
Excellent
Boyd Nichol(s)
Kuala Lumpur
Excellent
Walker Boyle
Kuala Lumpur
Excellent
Gregary Mansfield
Kuala Lumpur
Excellent
Blanche Richard
Kuala Lumpur
Excellent
The overall service was pretty good! However, possibly because of time constraints, the car only had four bars of fuel, which made it hard to estimate the fuel level when returning the car. I ended up refueling two extra bars. Additionally, since it was my first time renting a car in Kuala Lumpur, I didn't know that most highways require a Touch 'n Go card for tolls, and there are many toll booths on the highways. It was quite chaotic, as I had to reverse from the card lane to the manual toll lane, which was very dangerous. I hope QEEQ or the rental company can remind or assist renters, especially first-time customers, to prepare a toll card in advance to avoid such unsafe situations.
Read More >Reviewed: Jul 25, 2025
Novia Springhall
Kuala Lumpur
Poor
Reviewed: Jan 8, 2025
Kerr Adelaide
Kuala Lumpur
Excellent
The car is good, but the base model of Japanese cars feels too basic. The candlelight headlights are frustrating to use at night. Also, the wipers don't clean properly, and rental companies don't seem to care about replacing wipers or adding windshield washer fluid.
Read More >Reviewed: Aug 14, 2025
Susanna Tomlinson
Kuala Lumpur
Average
Reviewed: Jan 13, 2025
Orville Trevelyan
Kuala Lumpur
Excellent
Jeremy
Kuala Lumpur
Good
I think the car condition could have been a little better, especially the sun bathing car. The windshield wiper was in a really bad condition. But overall it was all okay. It would have been better if the counters were open for a long period of time.
Read More >Reviewed: Oct 14, 2024
Dorothy Hansom
Kuala Lumpur
Very good
The car was brand new with only a dozen kilometers on the odometer.
Read More >Reviewed: Aug 24, 2024
Hugo Bridges
Kuala Lumpur
Excellent
Mr. Yong is incredibly efficient. He arrived early for both delivery and pickup, patiently explained how to use the car, and provided claims documents promptly.
Read More >Reviewed: Aug 8, 2025
Yedda Lucy
Kuala Lumpur
Excellent
Darren Whit
Kuala Lumpur
Excellent
Victoria Hoyle
Kuala Lumpur
Very good
The service was good, but the car's condition was terrible. I booked a 2020 model, but the actual car was at least ten years old and very worn out.
Read More >Reviewed: Jul 23, 2025
Hedda Babbitt
Kuala Lumpur
Excellent
Leopold Chapman
Kuala Lumpur
Very good
Emily Cowper
Kuala Lumpur
Excellent
Levi Tyler
Kuala Lumpur
Excellent
Nicole Macadam
Kuala Lumpur
Excellent
Patrick
Kuala Lumpur
Very good
Maggie Barnard
Kuala Lumpur
Excellent
Brian Clara
Kuala Lumpur
Excellent
Myra Lawrence
Kuala Lumpur
Excellent
Very efficient, smooth communication, excellent service from the staff.
Read More >Reviewed: Feb 21, 2025
Cliff Connie
Kuala Lumpur
Excellent
Anna Zechariah
Kuala Lumpur
Excellent
Very satisfied, great attitude and excellent service, smooth communication.
Read More >Reviewed: Feb 6, 2025
Yehudi Back
Kuala Lumpur
Excellent
The efficiency is too low - 30 minutes to pick up the car and 10 minutes to return it. For T2 departures, you need to allow at least an hour for returning the car, as train services are infrequent and it takes half an hour to reach T1.
Read More >Reviewed: Apr 27, 2025
Joanna Shakespeare
Kuala Lumpur
Excellent
The car was nearly new, the service was excellent, very satisfying.
Read More >Reviewed: Jan 3, 2025
Simona Guy
Kuala Lumpur
Very good
Judith Gracie
Kuala Lumpur
Average
Reviewed: Nov 13, 2024
Leona Sherwood
Kuala Lumpur
Excellent
Brandon Ivan
Kuala Lumpur
Excellent
Great service! The staff delivered the car to the airport exit for us.
Read More >Reviewed: Mar 27, 2025
Marian Jessie
Kuala Lumpur
Average
Reviewed: Mar 8, 2025
Emma Craigie
Kuala Lumpur
Average
Reviewed: Feb 27, 2025
Sabrina Salome
Kuala Lumpur
Poor
Reviewed: Feb 25, 2025
Nora Keats
Kuala Lumpur
Poor
Reviewed: Feb 12, 2025
A.She
Kuala Lumpur
Excellent
Car was as promised, although proton saga did not have many premium features, everything worked well. Bluetooth available.
Read More >Reviewed: Dec 19, 2024
Dong-Young Kim
Kuala Lumpur
Average
Regan Child
Kuala Lumpur
Excellent
The location is easy to find. The store is on the basement level, and the car is parked by the roadside near the store entrance. The pickup process is very quick. The car rental manager is helpful, and basic English is sufficient for communication. You can purchase full insurance on-site, otherwise, in case of an accident, you would need to pay upfront and claim reimbursement later. If the fuel level is lower than at pickup, it's 10 MYR per missing bar. For returning the car, note that you need to circle around and approach from the right-hand side of the one-way street near Starbucks.
Read More >Reviewed: Dec 8, 2024
Jonathan Sawyer
Kuala Lumpur
Excellent
There was a dedicated staff member to assist, making it easy to find.
Read More >Reviewed: Dec 7, 2024
Orville Trevelyan
Kuala Lumpur
Excellent
Marlon Gosse
Kuala Lumpur
Excellent
I always choose Avis for overseas car rentals. They have a large fleet and are very professional. The car had very low mileage, only over 40,000 kilometers, and even had plastic covers like a new car.
Read More >Reviewed: Jul 21, 2024
Norma Gibbon
Kuala Lumpur
Excellent
Robert Field
Kuala Lumpur
Very good
The staff was very friendly when we picked up the car! Although his English wasn't perfect, he patiently explained everything! A deposit of 500 MYR will be charged and later refunded to the credit card!
Read More >Reviewed: Sep 25, 2023
Bennett Mill
Kuala Lumpur
Poor
Reviewed: May 24, 2023
Lucy Wyat(t)
Kuala Lumpur
Excellent
Rahul Dubey
Kuala Lumpur
Very good
Pickup counter is located at KLIA Terminal 1, but it was not clear on the Voucher. We had to figure out after reaching there that we need to travel to T1 using bus to pick-up. Took ~25-30mins to reach, and another 25-30mins for car pickup. The car provided was old, didnt have Apple Car Play or Android Auto.
Read More >Reviewed: Nov 30, 2023
Kuala Lumpur
Very good
Everything is good except that they do not have a counter at KLIA2, so a bit time-consuming to fetch the car and return it to KLIA terminal for passengers who arrives at KLIA2 Terminal.
Read More >Reviewed: Nov 3, 2021
Kuala Lumpur
Excellent
I was able to get my hands on my favorite new Civic. Thank you for the wonderful experience.
Read More >Reviewed: Jan 8, 2020
Ryuta Yamada
Kuala Lumpur
Very good
Ryuta Yamada
Kuala Lumpur
Excellent
Yetta Twain
Kuala Lumpur
Excellent
The rental was through Hertz. There was a bit of a wait because someone else was picking up a car when I arrived. I picked up the car on January 24th, two days after my birthday on January 22nd, and Hertz had prepared a birthday gift, which was very thoughtful. January 24th was also Chinese New Year's Eve, and Hertz had a New Year gift prepared, which was very considerate. The service staff were excellent.
Read More >Reviewed: Feb 2, 2020
Dawn Meredith
Kuala Lumpur
Poor
Reviewed: Mar 14, 2019
Regina Green
Kuala Lumpur
Poor
Reviewed: Feb 28, 2019
Douglas Bunyan
Kuala Lumpur
Very good
Alva Dupont
Kuala Lumpur
Poor
Reviewed: Feb 9, 2019
Yves DeQuincey
Kuala Lumpur
Average
Reviewed: Dec 30, 2018
M.Aslam
Kuala Lumpur
Excellent
Troy Nick
Kuala Lumpur
Poor
Reviewed: May 6, 2018
K.Loh
Kuala Lumpur
Excellent
Like: Free upgrade to better vehicle, staff reached earlier than promised time.
Read More >Reviewed: Feb 11, 2018
M. Ahsan
Kuala Lumpur
Excellent
Like: I get new car Perodua Bezza & it was very comfortable & really nice car. My family like it & we had a good trip.
Dislike: Nothing
Reviewed: Dec 16, 2017
Bertram Toynbee
Kuala Lumpur
Average
Reviewed: Sep 22, 2017
Pick-up service
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In terminal
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