16 Car Rental Brands in Paris, Île-de-France, France

Very satisfied, they provided a nearly new Peugeot 308 with around 10,000 kilometers driven.

Reviewed: Jul 15, 2025

It might have been rush hour, waited for almost an hour.

Reviewed: Jul 10, 2025

The service was okay, but we had to wait over 40 minutes to pick up the car, which is rare for a rental company to be unprepared with a vehicle.

Reviewed: Jul 6, 2025

Very satisfied.

Reviewed: Jul 3, 2025

Very satisfied, the staff were all attentive and thorough.

Reviewed: Jul 3, 2025

The reserved car model was not available, and they provided a new car, but the upgrade required an additional fee. The contract and documents were in French, so please be aware.

Reviewed: Jul 11, 2025

There was no staff available during pickup, so you need to confirm everything yourself and take photos to send to their email. The car didn’t come with a reflective vest or a warning triangle. If stopped by the police or involved in an accident, you're on your own. There was also no spare tire. The pickup location was dimly lit, but the drop-off location had proper lighting for vehicle inspection.

Reviewed: Jun 21, 2025

The service was excellent. Everything went smoothly and quickly. At first, they asked if I wanted to upgrade to a Mercedes for an extra cost. I said no, and they gave me an SUV instead.

Reviewed: Jun 19, 2025

1. The scheduled pickup time was 12:00 PM, but when I arrived at the counter at 11:30 AM, they said it wasn't time yet and refused to allow pickup. I had to queue again at 12:00 PM, only to find out the reserved car model was unavailable. After some coordination, I finally got the car at 1:30 PM. 2. There was misleading promotion for insurance, which I discovered and canceled with the help of the customer service representative from Zuzuche (the car rental platform). I was told the refund would be processed within two or three days, but now thirty days have passed, and the refund still hasn’t been credited to my credit card. Zuzuche intervened and was informed that the refund process would only start after the car is returned today. 3. The service staff at the Europcar counter in Charles de Gaulle Airport had an extremely poor attitude. My reserved car was not kept, and instead of apologizing, they said, 'This is how we operate—take it or leave it!' I am submitting this review publicly and stand by the statements I have made.

Reviewed: Jun 13, 2025

Very satisfied, the car was very clean, and the pickup and drop-off processes were very quick!

Reviewed: Jun 12, 2025

Quite satisfied.

Reviewed: Jul 11, 2025

Waited for over 30 minutes during pickup because the car was being washed, according to the staff member.

Reviewed: Jul 4, 2025

The pickup and return procedures are relatively simple, and the staff have a good attitude. However, just like other rental companies, the pickup and return locations are somewhat hard to find. Specifically, the instructions for vehicle inspection are not very clear, which needs improvement. We spent quite some time wandering around the airport to find the car, and the return navigation only directed us to the terminal building without providing clear guidance on which lane we should take. The lack of precise routing instructions is a significant issue that must be addressed. The return navigation system needs substantial improvement!

Reviewed: Jul 4, 2025

Convenient and fast car rental

Reviewed: Jul 1, 2025

The service was acceptable, but there were a lot of people lining up to rent cars at the airport. After waiting for a while in line, the staff directly gave us a Renault compact car instead of the Toyota model we had originally booked. The staff also reminded us about purchasing insurance, but we told them we had already bought it on the platform. In the end, they charged a deposit of over 300 euros, saying it would be refunded within seven working days. When returning the car, we made sure to confirm this again, and the staff assured us that it was correct.

Reviewed: Jul 1, 2025

Pretty good, they provided a hybrid car, which saves fuel and has various speed limit warnings.

Reviewed: Jul 8, 2025

Excellent service!

Reviewed: Jun 30, 2025

The service is very enthusiastic!

Reviewed: Jun 13, 2025

The service was excellent! They even upgraded the car model.

Reviewed: Jun 7, 2025

Very good.

Reviewed: Jun 2, 2025

The service attitude was great and very patient. They did offer additional insurance, but it didn't feel forced. I ended up paying an extra 200 euros for insurance for the week just to be safe. However, they charged me 90 euros for being 1 hour late, which felt a bit expensive.

Reviewed: Jul 5, 2025

Pretty good overall. We picked up the car inside the airport and asked about the insurance. They suggested buying the rental company's insurance, but we told them we had already purchased it through the platform, so they didn't push further.

Reviewed: Jun 15, 2025

I rented a fuel-powered car but was given an electric one. The range of this electric car was less than 200km, completely ruining our trip.

Reviewed: May 13, 2025

Convenient and efficient.

Reviewed: Apr 29, 2025

The car rental process is straightforward and very convenient.

Reviewed: Apr 27, 2025

The overall service was acceptable, but the store was hard to find, making both pick-up and drop-off quite inconvenient.

Reviewed: Jun 29, 2025

Excellent service.

Reviewed: Jun 17, 2025

Long wait time for car pickup. Other services were excellent.

Reviewed: May 20, 2025

Pretty good

Reviewed: Mar 24, 2025

The experience this time was excellent! I've been using QEEQ for many years and have never encountered any issues. For this business trip, I chose to pick up the car at the train station and return it at the airport. The entire process was very smooth. Driving in Paris is indeed challenging, but I didn't face any major problems. Remember to park in secure lots with proper security for safety! The most surprising part was that the car rental company provided a Lexus RX450, and it was a pleasure to drive. Fuel costs for the two days were only around 30 euros, with a driving distance of roughly 100 kilometers.

Reviewed: Mar 4, 2025

It's okay.

Reviewed: Jun 26, 2025

Terrible, extremely terrible rental platform. I've rented cars multiple times in China without any violations or accidents. This time, I specifically purchased the highest level of insurance for a trip to France. On May 17th, I rented a car and a 500 Euro pre-authorization hold was placed. Fortunately, I kept the receipt, which I normally would have thrown away. It's been over two months since I returned, and I haven't gotten my money back. After checking my account, I realized they directly charged me 500 Euros. Despite multiple attempts to contact the rental platform, they have not helped resolve the issue. I still haven't received the refund. The car rental company is terrible, and the platform is even worse. They do not take timely action to solve customers' problems.

Reviewed: Aug 7, 2023

It's okay

Reviewed: Jul 17, 2023

Terrible, there were no cars available.

Reviewed: May 17, 2023

Extremely satisfied

Reviewed: Apr 2, 2024

Very satisfied.

Reviewed: Jun 19, 2025

The waiting time was as expected About 30 minutes

Reviewed: Nov 25, 2024

Fast service

Reviewed: Oct 10, 2024

Overall, their service is quite good.

Reviewed: Jun 14, 2025

Hard to contact.

Reviewed: May 4, 2025

Very satisfied, the staff at the store had a great attitude and provided fairly clear explanations.

Reviewed: Oct 18, 2024

I accidentally chose a manual car, but the staff patiently explained everything and generously upgraded it for me. Remember to ask the staff for the exact return location when picking up the car. When returning, drive to the designated underground parking level as indicated by the company. For me, I drove directly to level B4, locked the car, and handed the keys to the staff, and that was it!

Reviewed: Aug 14, 2024

Poor

Reviewed: Jun 19, 2024

Average service.

Reviewed: May 3, 2025

Great service

Reviewed: Jul 6, 2024

Very satisfied, the follow-up reminders were quite thorough.

Reviewed: Jun 24, 2024

Poor vehicle condition

Reviewed: Aug 13, 2022

Car wasn’t available when we arrived. Team tried their best but still wasted 2 hours.

Reviewed: Aug 22, 2019

처음 사용해 본 브랜드인데, 성능에 매우 만족합니다

Reviewed: Jul 8, 2024

had problems with wi-fi and bluetooth. lost it in parkade at pickup. was told to move the car to outside building which lost wi-fi and bluetooth. first day was very frustrating until we found wi-fi and bluetooth. had to call Liigu on several occasions to either or unlock the vehicle for us. upon returning the vehicle we encountered an overloaded parkade at the Hilton and spent extreme amount of time waiting for someone to leave for a parking spot.

Reviewed: Dec 4, 2023

Please firmly notify when the deposit will be held.

Reviewed: Nov 4, 2023

The store at Charles de Gaulle Airport is very inefficient. One female staff member was inexperienced and spent half an hour assisting one customer, which caused us to wait nearly an hour and a half to pick up our car. The vehicle was in good condition, but returning the car was extremely inconvenient. The return process required us to park in the designated parking lot at the store, but the signage was very unclear. We spent over an hour driving around the airport to find the entrance. At one point, we mistakenly entered another parking area, so we went to the store to seek help from the staff, but they were very indifferent and refused to assist. They simply told me to resolve the issue with the parking lot myself. Eventually, I managed to handle it, but the overall experience was poor. Two years ago, I rented a car at Nice Airport in France, and while their efficiency was also not great, the service was better compared to Charles de Gaulle. For this reason, I strongly do not recommend domestic friends to rent a car from this company. Additionally, I had purchased comprehensive insurance, but during pick-up, they still tried to sell me insurance, claiming that their company system showed I only had basic insurance and that the comprehensive coverage was purchased through the platform's app. I refused, and thankfully, the app I booked through had provided tips about this beforehand.

Reviewed: Jun 3, 2025

Overall, pretty good.

Reviewed: Apr 27, 2025

Counter was not that crowded, organized in 20 minutes The car was as expected size & model.

Reviewed: Dec 16, 2023

RAS

Reviewed: Sep 2, 2019

it is easy to find Thrifty in CDG airport T1 just on the right with other companies (Hertz and Thrifty is together). We have waited like 15-20 mins at total. Car was in a good condition and they offer free peachy botted water and also they were helpful.

Reviewed: Aug 23, 2019

Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .

Reviewed: Apr 19, 2021

Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.

Reviewed: Oct 7, 2020

RAS avec le service sur place à PARIS Orly.

Reviewed: Oct 18, 2019

Très bien seul point négatif , la clim ne fonctionnait pas et malheureusement pour moi c’était en période de canicule. A part cela rien a dire

Reviewed: Jul 1, 2019

Le personnel du guichet n'était pas agréable et cela a pris trop de temps pour prendre l'auto.

Reviewed: Aug 25, 2019

Overpriced insurance (doubled the price overall), poor service, not easy to find, car in average condition

Reviewed: Jul 30, 2019

Service efficace et sympathique! Excellent véhicule! Merci!

Reviewed: Jul 29, 2019

Les prix sont bons mais parce que l'on fait jouer la concurrence. Proposez une carte de fidelité avec un tarif correct et on restera chez vous.

Reviewed: Jul 26, 2019

Location impeccable. location supérieure aux attentes. beaucoup de places, pas mal d'option (ordinateur de bord et clim qui fonctionne bien). A recommander

Reviewed: Jul 25, 2019

Service effectué au guichet Hertz. Malheureusement aucune indication dans la réservation que le retrait du véhicule se fait à cet endroit. Au guichet Hertz seul un petit logo Dollar caché derrière le comptoir indique que le retrait doit se faire là, du coup perdu 30 min à chercher ce guichet. Cela dit seul point négatif, très bon véhicule et service une fois ce problème résolu.

Reviewed: Apr 8, 2019

Picking up the car was very convenient. The counter was right at the Sydney airport exit. Verified identity, got the keys, and returning the car was easy.

Reviewed: Nov 16, 2018

The car was great. They upgraded us to a larger model when we arrived, and the staff's attitude was very good.

Reviewed: Jan 6, 2015

The store staff were okay, but when an issue arose, the company’s service phone was unreachable. Eventually, I had to ask passersby for help. This being my first car rental, it was quite stressful. I went for the cheaper option, but next time I’ll go with a bigger company, hoping for better service.

Reviewed: Oct 21, 2014

Good.

Reviewed: Oct 17, 2014

The car they initially promised us had an issue when we arrived, so we had to wait for a while before they replaced it with another one. However, they did offer us a free full tank of gas as compensation.

Reviewed: Oct 16, 2014

The service was great, but the initial call to the pickup contact wasn't connected. The relay person coordination was not well managed.

Reviewed: Sep 26, 2018

Pretty good.

Reviewed: Jun 8, 2018

Auto Click is not located at the airport, it's about a 10-minute drive away. We waited about 10 minutes for the pick-up, and the paperwork took over an hour. The experience was terrible.

Reviewed: May 28, 2018

Extremely dissatisfied with the service of Autoclick car rental at Paris airport. I had reserved a 7-seater Mercedes, but upon arrival, they told me that the vehicle I reserved was broken, and they could only provide a 5-seater Ford or cancel the reservation with no other solutions. Actually, I saw a 9-seater Renault in the parking lot. Initially, a staff member said I could have it, but later said it was broken too. It seemed they saw there were only 4 of us, so they insisted the largest car available was a 5-seater. We had a lot of luggage and planned to have a comfortable journey in a 7-seater, but ended up squeezed in a 5-seater. Secondly, when picking up the car, Autoclick only picked up the driver from the terminal, leaving the rest of the party and luggage behind. The driver then had to return to the terminal to pick up the others and the luggage. Thirdly, the car we received had an almost empty fuel tank with the fuel light on, and the pointer was nearly at the bottom. I asked Autoclick to fill the tank, but they said they had no one to do it and that I could return the car with an empty tank too.

Reviewed: Nov 18, 2017

There is a shuttle to pick you up from the airport to the rental office.

Reviewed: Apr 17, 2017