United Arab Emirates Car Rentals

Guest reviews

• Avis

  10 - "Super satisfied – we even went over to Oman and the company had all the paperwork ready in advance. The staff were all really nice and helpful."

• Alamo

  10 - "Really happy with this rental company. My flight landed in the middle of the night and the staff were still super friendly, patient and attentive, with no pushy upselling at all."

• Hertz

  10 - "Pickup was super smooth and easy to find just by following the signs. They didn’t push any extra insurance at all, just reminded me the booking only included the basic coverage from the rental company."

• Shayar Rent A Car

  10 - "Absolutely fantastic."

• Alamo

  8 - "Overall pretty satisfied."

• Autostrad

  8 - "Had to wait about 15 minutes"

• Alamo

  10 - "Overall pretty good."

• Alamo

  10 - "It was our first time renting a car overseas and everything went really smoothly. Pick-up was very quick, and the staff clearly walked us through all the details. The car we got was exactly the model we booked on the platform, and it was in pretty good condition. Our friends who drove it all felt it handled well. Returning the car was just as smooth: they checked it quickly and told us on the spot that both the car condition and fuel level were all good. After we got back home, we soon received the toll and parking bills, and as soon as everything was settled, our deposit was unfrozen right away. This city is by the sea, so the car got covered in bird droppings when parked outside. We thought we’d be charged a cleaning fee, but there was none—clearly the rental company understands that bird mess is just part of being in a coastal city and not something we did on purpose, which felt very considerate."

• Autostrad

  8 - "Probably because of the holidays, the wait to pick up the car was way too long."

• Alamo

  10 - "Overall it was pretty good."

• Europcar

  10 - "Super satisfied with everything."

• Thrifty

  8 - "The final charges were different from the original quote."

• Autostrad

  10 - "Great service and everything was processed really quickly."

• GrandRich Car Rental

  10 - "Super happy with this rental. The exact car I booked was the one I got. Since they’re Chinese themselves, communication was really smooth and everything was straightforward, plus none of that hard-sell insurance stuff you often get from foreign rental companies. Best part is they can handle all the cross-border paperwork (NOC), so it was super convenient to self-drive to Oman."

• Alamo

  8 - "The car’s performance was really nothing special. Once you picked up a bit of speed it started to feel unstable, almost like it was drifting. When I returned it, the staff tried to make a fuss over a tiny scratch, but luckily I had everything recorded on video. Compared with rental companies back home, there’s definitely a gap in experience."

• Budget

  10 - "No pushy insurance sales, pickup was really quick, they upgraded the car, and returning it was smooth too."

• Avis

  10 - "Really great service, super patient, and the car was very easy to drive."

• GrandRich Car Rental

  10 - "Overall the rental experience was great – the car was in good condition, pretty new, and they were really friendly to Chinese customers. When we returned the car, the two Cantonese guys there were super nice and very professional, seriously thumbs up. The only downside was a little incident at pickup: the guy handling our car was a bit careless and forgot to give us the documents we needed for Oman, so we had to drive 10 km back to get them. He also kept mentioning extra charges for this and that, which made us feel a bit uneasy right after landing, even though we didn’t end up paying anything extra. At one point we really wondered if this company was reliable, but the great service from the two Cantonese staff at drop-off totally turned things around."

• Alamo

  8 - "It was okay overall, but I had to wait about half an hour to pick up the car."

• Dollar

  10 - "As soon as you walk out of the airport, there’s a car rental counter on the left, but that’s for walk‑in rentals, not the one we booked. Our pickup location was inside the Car Rental area in the parking lot. Check‑in at the counter was great – whenever we didn’t understand something in English, they actually helped translate and clearly went through all the terms. Getting the car was smooth too. We tipped the staff 10 AED, and he patiently explained the key traffic rules. The vehicle inspection was fine, we just uploaded the photos to the app, then he gave us a QR code parking ticket – scan it at the barrier and you can drive straight out.

  Tip: use Google Maps Street View in advance to get familiar with the roads and signs so you don’t get lost. Personally, I found Google Maps navigation a bit unfriendly for Chinese users, so I switched to Amap (Gaode). It was almost flawless. Using Amap’s real‑time navigation (not offline), we drove for about 2 hours and only used around 400 MB of data – very efficient. With a 2 GB/day high‑speed data plan, it’s more than enough.

  The only small hiccup: on the fourth day, the dashboard showed a low key fob battery warning. I didn’t contact the rental office; I just bought a CR2032 battery at a supermarket and replaced it myself. I did reach out to QEEQ customer service, and they called back promptly to check in. I told them I’d already fixed it by changing the battery, and they still followed up very patiently. Overall, it was a really pleasant experience. (I brought my own dashcam with a suction mount, not adhesive – quick wiring and it worked perfectly.)"

• Europcar

  10 - "Super satisfied, everything went smoothly from start to finish."

• Alamo

  10 - "No pushy insurance sales and both pick-up and return were really fast."

• Hertz

  8 - "You first register and pay the deposit at the counter inside the airport, then head to the parking lot office to find the staff from your rental company and do the vehicle inspection before picking up the car. During peak times you may have to wait a bit, so I’d recommend allowing extra time when returning the car."

• Hertz

  8 - "Service was actually pretty good, and there were three people at the counter so things moved along fairly efficiently."

• Autostrad

  10 - "They actually offer rentals you can take into Oman, which is super convenient."

• Quick Drive

  10 - "Staff were super friendly and both pickup and return went really smoothly."

• Autostrad

  10 - "Really great overall – the counter’s right in the airport so it’s easy to find, service is super efficient and returning the car is very convenient."

• U-SAVE

  10 - "The car was in great condition and fairly new."

• ACC

  10 - "Airport parking is really expensive and you have to cover it yourself, so don’t ask them to bring the car over too early."

• Alamo

  8 - "They really need to speed up the car handover and paperwork process."

• GrandRich Car Rental

  10 - "Highly recommended! Everything was great. We rented from this company in both Dubai and Abu Dhabi, the service was excellent and the staff were really friendly."

• Alamo

  10 - "Pickup and car swap were really quick, and the vehicle was clean and tidy."

• GrandRich Car Rental

  10 - "Great service and an excellent overall driving experience."

• GrandRich Car Rental

  10 - "Service was excellent!"

• DLM CAR RENTAL

  10 - "The booking started off a bit rocky, but overall it turned out pretty good."

• Alamo

  10 - "First time in the UAE and I was really struck by how warm, friendly, and helpful everyone was—it felt genuinely welcoming."

• Thrifty

  10 - "First off, huge kudos to the staff – especially the team who handled my return. They were super patient and really nice. Shout-out to Beverly, Alex, and TBO!
  The car was very new and drove great, though the A/C took a little while to really kick in.
  I even drove it to Abu Dhabi.
  Parking in Dubai was easy – just download an app and you’re good to go. Abu Dhabi was a bit more annoying since you actually need coins for parking."

• DLM CAR RENTAL

  10 - "Everything was great, I’m really satisfied."

• Autostrad

  10 - "The staff were clearly super friendly to QEEQ customers—it felt like running into old friends. They even smiled and said, “many Chinese come through Zuzuche.”"

• Europcar

  10 - "Really good overall."

• DLM CAR RENTAL

  10 - "Got a free upgrade to a brand‑new Toyota RAV4 and it was a great drive. Deposit was refunded instantly. Returning the car just outside the airport to save on parking was super convenient, and they even dropped us off right at the departure level for free. Really thoughtful service! [太阳][太阳][太阳]"

• YESAWAY

  10 - "Really friendly and helpful service."

• DLM CAR RENTAL

  10 - "Service was super friendly and attentive, absolutely great!"

• DLM CAR RENTAL

  10 - "The BMW 4 Series I originally booked got extended by the previous customer, so the rental company gave me a brand-new Mercedes C-Class instead. The experience was great overall, the deposit was refunded exactly on time, the staff were really friendly, and all the charges were very clear—no hidden fees or shady tricks at all."

• Hertz

  10 - "Satisfied"

• Autostrad

  10 - "They upgraded us to a better car, and the pick-up and drop-off process was super quick. An excellent car rental company."

• DLM CAR RENTAL

  10 - "The deposit was refunded instantly within the agreed time, with no hidden charges. They even gave me a free upgrade to a Lexus RX. The staff were efficient and prompt. I'll definitely choose them again next time."

• ACC

  10 - "The car was new, the garage was excellent, and the process was very smooth. The staff at the rental company were great. Thumbs up!"

• ACC

  10 - "Great attitude and prompt responses."

• ACC

  10 - "Very satisfied"