Guest reviews

• DLM CAR RENTAL

  10 - "Got a free upgrade to a brand‑new Toyota RAV4 and it was a great drive. Deposit was refunded instantly. Returning the car just outside the airport to save on parking was super convenient, and they even dropped us off right at the departure level for free. Really thoughtful service! [太阳][太阳][太阳]"

• YESAWAY

  10 - "Really friendly and helpful service."

• DLM CAR RENTAL

  10 - "Service was super friendly and attentive, absolutely great!"

• DLM CAR RENTAL

  10 - "The BMW 4 Series I originally booked got extended by the previous customer, so the rental company gave me a brand-new Mercedes C-Class instead. The experience was great overall, the deposit was refunded exactly on time, the staff were really friendly, and all the charges were very clear—no hidden fees or shady tricks at all."

• Hertz

  10 - "Satisfied"

• Autostrad

  10 - "They upgraded us to a better car, and the pick-up and drop-off process was super quick. An excellent car rental company."

• DLM CAR RENTAL

  10 - "The deposit was refunded instantly within the agreed time, with no hidden charges. They even gave me a free upgrade to a Lexus RX. The staff were efficient and prompt. I'll definitely choose them again next time."

• ACC

  10 - "The car was new, the garage was excellent, and the process was very smooth. The staff at the rental company were great. Thumbs up!"

• ACC

  10 - "Great attitude and prompt responses."

• ACC

  10 - "Very satisfied"

• Dollar

  10 - "Efficient return process"

• DLM CAR RENTAL

  10 - "Very satisfied"

• Quicklease

  10 - "Very satisfied."

• Dollar

  10 - "No extra charges."

• Alamo

  8 - "When picking up the car, they mentioned upgrading the vehicle, but I ended up with a JAC SUV that was a bit difficult to drive. The car's Bluetooth required a USB cable connection—luckily, I brought one with me. The car was a bit slow to accelerate, and the steering wheel would vibrate on the highway, making my hands feel numb. However, considering the rental price, the overall experience was good. The car had no major issues or faults."

• Alamo

  10 - "Very good."

• Autostrad

  8 - "Very friendly."

• Autostrad

  8 - "The car model provided was not the same as the one reserved, and they did not inform me at the time of pickup. Since I needed to cross the border after picking up the car, I researched extensively and found this company to be relatively convenient and capable of meeting the cross-border requirements. Overall, the experience was good, and the process was relatively efficient."

• KTC

  10 - "Gulf Car Rentals is pretty good."

• Alamo

  10 - "The car rental offices of Alamo, National, and Enterprise are combined, and the signage is small, making it hard to find."

• ACC

  10 - "Very satisfied."

• Budget

  10 - "Pretty good overall. It's my first time renting a car here, and everything went smoothly. I'm just not sure if there will be any additional charges later."

• One by one

  10 - "The overall service was good, and they promptly replaced the car when there were issues."

• Thrifty

  10 - "Very good."

• Avis

  10 - "The location is easy to find, and picking up and returning the car is very convenient."

• Alamo

  10 - "The queue was a bit long, but the return process was very quick and straightforward. They mentioned there are no extra fees for tollways and refunds, which is quite good."

• One by one

  10 - "Very satisfied"

• Alamo

  10 - "The service was a bit slow."

• Dollar

  10 - "Excellent service."

• Autostrad

  10 - "Pretty good."

• Alamo

  10 - "Satisfied"

• KTC

  10 - "Excellent, great service."

• ACC

  10 - "The service was attentive and prompt, the price was reasonable, very satisfied."

• Dollar

  10 - "A very satisfying experience, felt great."

• KTC

  10 - "I always use this company."

• Hertz

  10 - "Pretty good. Worth renting from here."

• ACC

  10 - "Upgraded the car model for free."

• ACC

  10 - "I have rented many times. Someone is always waiting at the door when I get off the plane. Communication is smooth, and there are no unnecessary tricks."

• Autostrad

  10 - "Free upgrade, good vehicle condition, and easy rental procedures."

• Alamo

  10 - "The car was very new, performed well, and was clean both inside and out with no unpleasant odors."

• Shayar Rent A Car

  10 - "Contacted at the airport for car pickup, the car was upgraded, and the staff was very friendly. Communication through WhatsApp was relatively convenient. When returning the car, I couldn't find their office. It’s recommended to return the car directly at the airport and inform them in advance through the app for a smoother process. There were some additional charges during the return, which I didn't calculate in detail. The parking fee of 40 AED needs to be paid by you."

• Alamo

  8 - "Only one person available, sometimes not present."

• Europcar

  10 - "Very satisfied with the overall service."

• Avis

  10 - "Satisfied"

• Alamo

  8 - "Overall satisfied, the only issue was the persistent low tire pressure warning, which required me to go to the gas station every few days to inflate the tires. Communication with their customer service in English was difficult."

• Autostrad

  8 - "Satisfactory"

• GREEN MOTION

  10 - "Good service, simple and fast, with clear instructions."

• Avis

  10 - "Extremely satisfied"

• Budget

  10 - "It's very convenient. Traveling in the UAE definitely requires driving."

• Hertz

  8 - "The efficiency of pick-up and drop-off services was good. While I understand the rule for replacement within the same car category, being forced to accept a downgrade without a price reduction is unreasonable and shows a lack of contractual awareness."