Guest reviews

• Hertz

  10 - "Communication was smooth, showed them the QEEQ full insurance document and they didn't try to upsell."

• Alamo

  10 - "Excellent service, the customer support was very helpful."

• Shouqizuche

  2 - "Poor service, will file further complaints. Pickup location: Geneva Airport"

• Alamo

  6 - "After the contract amount was confirmed, an extra charge of over 100 dollars was mysteriously deducted. Although the overcharge was refunded a few days later after I raised the issue with Zuzuche, the store never provided any explanation or apology. The experience was not great!"

• Europcar

  10 - "Very satisfied! It was a joyful experience!"

• Europcar

  4 - "The car looked fine. However, while driving on mountain roads, the brakes made a strange noise, and the accelerator stopped working. Luckily, I was close to the destination and barely made it to the parking lot. Otherwise, the consequences could have been serious."

• AVIS

  10 - "Satisfied"

• Europcar

  2 - "Forced consumption"

• Europcar

  10 - "Good."

• Alamo

  10 - "Good service attitude."

• Budget

  10 - "Satisfied"

• AVIS

  10 - "The car was brand new, service was excellent, and the rental process was simple."

• Europcar

  10 - "Satisfied"

• AVIS

  6 - "In Italy, there are no hidden charges, but in Geneva, there are hidden charges. They require additional insurance for cross-border travel, costing 11 Swiss francs per day. Avis policies vary by location."

• Hertz

  10 - "Excellent service"

• Hertz

  10 - "Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes."

• Europcar

  10 - "The car was very smooth and it was a brilliant drive from the time of pick up until drop off. Me and my wife enjoyed the trip in our Volkswagen T-ROC!!"

• Europcar

  10 - "Excellent"

• Europcar

  10 - "Good service"

• Budget

  10 - "Fast and convenient service."

• Alamo

  10 - "The car was absolutely new and good, service very nice. Thanks!"

• Budget

  10 - "The staff were enthusiastic and provided excellent service."

• Thrifty

  10 - "Very satisfied, convenient and quick."

• Alamo

  10 - "Pretty good."

• Alamo

  10 - "Very good, the car is very new."

• Hertz

  10 - "Very satisfied"

• Alamo

  10 - "Booked as "Golf or equivalent". Dacia Duster supplied. No problems"

• Hertz

  10 - "Car was different but good"

• Alamo

  10 - "Alles ist reibungslos verlaufen"

• Shouqizuche

  10 - "Efficient and excellent service."

• Thrifty

  10 - "Satisfied"

• Europcar

  10 - "The car was new. The counter staff greeted well, and pickup and drop off was quick. During the 3rd day of the journey, the tyre burst, but Qeeq/Europcar swiftly responded to my call and dispatched roadside assistance and made sure everything, including the full refund was issued by the insurance timely. Best services and support. I will always use Qeeq in the future due to their cheapest price and wonderful support."

• Europcar

  10 - "Very satisfied"

• Alamo

  9 - "The car was a little bigger than ordered. The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait. "

• Alamo

  2 - "They demanded extra payment to pick up the car."

• Europcar

  10 - "We got Tiguan allspace - the level we bookes. The counter stuff were helpful and nice."

• Alamo

  2 - "After the car accident, both the car rental platform and the rental company shirked responsibility. I had no choice but to passively accept and bear the additional costs during the rental period. Both parties provided completely contradictory feedback, which is unacceptable. It has been two months, and the issue still hasn't been resolved."

• Thrifty

  6 - "See above comments."

• Alamo

  10 - "I wish they had a larger fleet of automatic vehicles. Since I only drive automatic cars, I was given a very small car, which was not what I originally booked. Although it was considered an upgrade, it was really disappointing to receive a mini car instead of the SUV I had reserved."

• Europcar

  10 - "It was so considerate that they allowed changes for returning the car at a different location temporarily."

• Hertz

  10 - "Satisfied"

• Alamo

  10 - "Solid"

• Europcar

  9 - "All as expected"

• Hertz

  10 - "Very satisfied. Penalties for damages are extremely strict."

• Europcar

  4 - "The rental company offers a 24-hour hotline with services like towing for 8 Swiss Francs per day. However, when I called, no one answered. This was the only number to call in case of issues. The Europcar front desk explained that this hotline is outsourced to another company, and they don't know why this happened."

• Alamo

  10 - "Very satisfied, it’s a well-known local company."

• Europcar

  10 - "Efficient communication"

• Hertz

  8 - "The car pickup process was relatively smooth, but the staff at the Zurich counter clearly had a much worse attitude towards people of color."

• Hertz

  10 - "Very satisfied, everything went smoothly from pickup to return."

• Hertz

  10 - "Picked up the car from the Zurich city center branch. The front desk staff, who was Indian, was polite and didn't push for additional insurance sales. The actual car provided was the new model Polo as reserved, with only 5,000 kilometers on the odometer. It had high-end features like adaptive cruise control, heated seats, and CarPlay. Fuel consumption on the highway was around 4.6-5L per 100km, and it runs on gasoline. I would consider renting this car again next time."