12 Car Rental Brands at Geneva Airport（Swiss Side） (GVA)

Communication was smooth, showed them the QEEQ full insurance document and they didn't try to upsell.

Reviewed: May 6, 2025

Very satisfied. Penalties for damages are extremely strict.

Reviewed: Jan 12, 2025

Very satisfied

Reviewed: Nov 22, 2024

Satisfied

Reviewed: Nov 16, 2024

The waiting time was very short, and the process was completed quickly. Great service, and the staff were very friendly.

Reviewed: Nov 8, 2024

Poor service, will file further complaints. Pickup location: Geneva Airport

Reviewed: May 1, 2025

Satisfied.

Reviewed: Aug 12, 2024

Overall service was excellent.

Reviewed: Jul 26, 2024

There were almost no queues.

Reviewed: Jul 28, 2018

They didn't provide me with a car

Reviewed: Jul 3, 2018

After the contract amount was confirmed, an extra charge of over 100 dollars was mysteriously deducted. Although the overcharge was refunded a few days later after I raised the issue with Zuzuche, the store never provided any explanation or apology. The experience was not great!

Reviewed: Apr 28, 2025

The car was absolutely new and good, service very nice. Thanks!

Reviewed: Mar 19, 2025

Booked as "Golf or equivalent". Dacia Duster supplied. No problems

Reviewed: Mar 2, 2025

The car was a little bigger than ordered. The only small complain is that we arrived half an hour earlier and the car was not ready then, we had to wait.

Reviewed: Feb 12, 2025

Solid

Reviewed: Jan 14, 2025

Satisfied

Reviewed: Apr 22, 2025

The car was brand new, service was excellent, and the rental process was simple.

Reviewed: Apr 14, 2025

Very satisfied, simple, fast, and reliable.

Reviewed: Aug 11, 2024

Very good

Reviewed: Jul 15, 2024

Satisfied

Reviewed: Jun 17, 2024

Satisfied

Reviewed: Apr 13, 2025

We got Tiguan allspace - the level we bookes. The counter stuff were helpful and nice.

Reviewed: Jan 26, 2025

It was so considerate that they allowed changes for returning the car at a different location temporarily.

Reviewed: Jan 21, 2025

Charged a large deposit on my credit card despite everything being paid. Very annoying as it blocks this amount for the entire period of the rental.

Reviewed: Dec 29, 2024

The service was good, standard English, and patient.

Reviewed: Dec 6, 2024

See above comments.

Reviewed: Jan 25, 2025

Voiture moyenne gamme et j’aurais préféré payer un peu plus cher finalement

Reviewed: Nov 22, 2024

Great experience. We were upgraded from the Ford Focus we booked to a lovely Kia Sportage.

Reviewed: Mar 25, 2024

They didn't have any snow chains and we were going into the mountains so they upgraded us to a Cadillac Escalade. The car is everything that's wrong with humanity but it was a nice gesture. My only gripe was that when I dislocated my shoulder skiing and we had to put another driver on for the journey back they tried to charge us for an extra driver for the whole week.

Reviewed: May 14, 2019

The car offered late at night was excellent, we were upgraded to a 4X4 which was ideal as it snowed heavily and our Accomodation was on a minor village road way up a valley

Reviewed: Feb 17, 2019

It was Europcar. When check out, the counter didnt explain about the toll

Reviewed: Nov 8, 2024

Car was in excellent condition and the staff was also courteous at all times.

Reviewed: Oct 30, 2024

This 'Europcar' is great. The staff are friendly, cordial, and efficient. Excellent!

Reviewed: Jul 23, 2024

It is far from clear that Unirent and Europecar are one and the same, as the map for Unirent suggests it is quite a different location

Reviewed: Feb 20, 2020

Unirent is a subsidiary of Europcar. My booking was from the Europcar counter

Reviewed: Jun 11, 2019

Satisfied

Reviewed: Oct 27, 2024

Terrible service.

Reviewed: Sep 27, 2024

Was informed online that I needed to wait two hours to pick up the car. Immediate rentals at the counter were much more expensive, and after waiting, the car options were significantly different.

Reviewed: Apr 8, 2024

They kindly upgraded our car - Thank you Budget !

Reviewed: Mar 31, 2024

Not bad, quite efficient.

Reviewed: Mar 11, 2024

The car was very new and in great condition. The pickup and drop-off went smoothly without any additional insurance upsell.

Reviewed: Jul 27, 2024

4WD booked was a 2WD in the parking lot, eventhough at key collection it was (re)confirmned to be a 4WD. Enterprise did give a discount afterwards, but would have preferred to be a as booked. The tone of voice was friendly and helpfull.

Reviewed: Mar 12, 2024

The car was old and difficult to drive.

Reviewed: Mar 11, 2024

The process was quick, got the car very fast.

Reviewed: Nov 21, 2021

The service counter at the airport is very close.

Reviewed: Feb 3, 2020

My booking was with a fully comprehensive insurance but when I took the car they said we don't know about your insurance and you have to pay €2000 as deposit. And until now I have not received my deposit back

Reviewed: Mar 8, 2020

The car was not the one we requested (Alfa Romeo) but I understood we would be given that or an equivalent car. The car we got was excellent.

Reviewed: Mar 5, 2020

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

Reviewed: Nov 10, 2019

Needed to add CHF35 for secure free road-call from France. It was no expected in other car rentals also in Geneva and the car is to France

Reviewed: Aug 7, 2019

Handled by Hertz counter, very efficient.

Reviewed: Sep 5, 2018

Great, highly recommend!

Reviewed: Aug 29, 2016

Lionel, the manager, is very friendly and helpful. You feel like you're awaited and not just a customer. The desk is not really in the airport building but just next to it and they make sure to get you at the airport and bring you back there...No big deal. If you're unsure, you can even walk there it's 5'. I've booked previously in the airport, no big difference!

Reviewed: Apr 26, 2019