Guest reviews

• Enterprise

  10 - "The deposit refund was exceptionally fast."

• GREEN MOTION

  10 - "Everything went smoothly. There was no upselling of insurance, and although the car wasn't returned with a full tank, the fuel fee was settled on the spot. Now I'm just waiting for my deposit to be refunded."

• CARWIZ

  10 - "When picking up the car at Zagreb Airport, we had to wait for over an hour as the previous car hadn't been returned yet. The process was fairly smooth overall. Since we didn’t buy insurance directly from the rental company, the deposit was relatively high at €3,000. The car was in decent condition, and the space was suitable for the four of us. Finally, we successfully returned the car in Belgrade."

• Thrifty

  10 - "The overall process was convenient and fast, but the car was a bit old."

• Budget

  10 - "It's recommended to purchase domestic insurance. The insurance bought at the rental company this time was nearly twice as expensive as the platform's."

• CARWIZ

  8 - "Average."

• MACK

  10 - "Very satisfied, very prompt, the pick-up and drop-off process was very convenient! Trustworthy!"

• AVIA

  10 - "Overall service was very satisfactory."

• Last Minute

  10 - "Very satisfactory, thoughtful, and detail-oriented."

• Keddy by Europcar

  10 - "The staff was very professional and attentive."

• MACK

  4 - ""

• AVIA

  4 - ""

• CARWIZ

  8 - "Very good."

• AVIA

  10 - "Extremely satisfied, they provided a brand new car with only 800 kilometers on it, very lucky. Both pickup and drop-off were very smooth and convenient."

• AVANTCAR

  2 - ""

• AVIA

  8 - "They were very detailed with the car damages, which were many. Customers are expected to check the car in details and take photos and videos, otherwise it is very likely you will be charged with those damages when returning the car. They are very detailed and thorough with checking!"

• National

  10 - "Quick and efficient"

• Avis

  10 - "Very satisfied"

• OK Mobility

  6 - ""

• CARWIZ

  10 - "The rental company staff were very friendly, had a great attitude, and explained the details clearly. The vehicle was a bit old, and the driver's seat couldn't recline backward or adjust forward, but luckily it didn't affect the driving experience."

• Enterprise

  6 - ""

• Enterprise

  10 - "The car pickup and return process was very efficient, and the service was good. No aggressive upselling of insurance."

• AVIA

  4 - ""

• ADDCAR RENTAL

  10 - "After arriving at the airport, you call the car rental company, and they pick you up in about five minutes. It's approximately an 8-minute drive to the rental location. With an international driver's license, the process is straightforward—they don't even try to upsell you insurance. I personally requested full coverage, and they directly waived the deposit. You just take the keys and can start driving. When returning the car, you only need to hand over the keys, and they will take you back to the airport."

• AVIA

  10 - "The flat tire occurred on a weekend night, with the damage on the side of the tire, making it irreparable. Customer service told me to handle it myself, but I couldn't stay where I was, as it would delay others' accommodations and ticket bookings the next day. In the end, I had to call roadside assistance to replace the tire. The following day, I arrived in Zagreb and replaced a pair of tires as required by the rental company. One flat tire ended up costing me three tires."

• Last Minute

  6 - ""

• AVIA

  6 - ""

• AVIA

  10 - "The AVIA staff were very professional and explained everything clearly. The guides led us to the parking lot to pick up the car, and the vehicle was in great condition with just over 17,000 kilometers. We were upgraded from a Volkswagen Golf to a Peugeot 3008. However, there were long lines at the AVIA counter while other counters were relatively empty. The rental company is reliable and worth recommending to friends."

• AVIA

  10 - "Good service and overall high quality. Booked a Peugeot 2008 but received a Jeep Avenger."

• Europcar

  6 - ""

• Europcar

  10 - "Excellent experience."

• Last Minute

  10 - "The vehicle was in great condition and the service was nice. However, there is a 10-euro car wash fee, which must be paid unless you return the car clean."

• Enterprise

  10 - "The staff at the pickup location was very thorough and explained everything in detail."

• AVIA

  10 - "Excellent."

• AVIA

  10 - "Very satisfied."

• CARWIZ

  4 - ""

• Enterprise

  6 - ""

• GREEN MOTION

  10 - "Very satisfied"

• Enterprise

  4 - ""

• AVIA

  10 - "Satisfied"

• Europcar

  10 - "Very satisfied, both pick-up and drop-off were convenient."

• Budget

  10 - "Fast and convenient"

• Enterprise

  4 - ""

• Enterprise

  10 - "Very satisfied"

• Enterprise

  10 - "Excellent"

• Enterprise

  10 - "Very good."

• OK Mobility

  10 - "Excellent, they helped solve many issues, such as not having a credit card temporarily."

• AVIA

  2 - ""

• AVIA

  2 - ""

• Alamo

  10 - "The car rental company did a good job overall, but they were dishonest. They initially gave me a very small car that couldn't fit my luggage. I requested a larger vehicle, but they lied and said there were none available. However, after QEEQ customer service intervened, they provided me with a car that met my needs."