First time renting a car abroad. I visited the area earlier in the morning to check it out. This shop is located at the port, not far from another AVIS store—make sure you don’t mix them up.
The store operates on time, starting work promptly at 7 am. They are efficient, don't push unnecessary sales, and carefully confirm every detail of the order.
Excellent service by the staff in Heraklion; they delivered the car to our hotel.
Unfortunately the vehicle was not so good; air conditioning barely worked and the vehicle was very tired, should be replaced by a newer model.
It's been already a week and I have no confirmation whatsoever that everything is ok with the car that I returned and I haven't been returned my deposit
I was devastated that 800 meters to the drop of Bay 1 at the Port
A Taxi runs into me at a set of traffic lights
The number I called was very reassuring that all would be ok and continue to drop the car off as planned
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