The car was in great condition and felt practically brand new!

Reviewed: Mar 18, 2026

Efficient

Reviewed: Oct 6, 2025

Overall satisfied, but since the deposit hasn't been refunded yet, I'm unsure if there will be additional charges or deductions later.

Reviewed: Feb 6, 2025

A very smooth booking process with clear options of selecting the vehicle as per your choice of vehicle and budget

Reviewed: Nov 25, 2024

Satisfied, the pick-up and drop-off process was very convenient.

Reviewed: Nov 7, 2024

The counter is right inside the airport, with three staff working at the same time, so there’s basically no waiting. The pickup and return process is very clear and straightforward.

Reviewed: Mar 9, 2026

Super satisfied with the whole experience.

Reviewed: Feb 18, 2026

The pickup time was outside the store's regular hours, but I was pleasantly surprised to find someone at the counter helping out, and the wait wasn’t long.

Reviewed: Nov 20, 2025

Good.

Reviewed: Oct 28, 2025

Satisfied

Reviewed: Oct 17, 2025

The staff had a great attitude, and the rental and return process was very simple and efficient.

Reviewed: Oct 20, 2025

The car pickup was delayed by half an hour.

Reviewed: Oct 19, 2025

Affordable and cost-effective

Reviewed: Oct 2, 2025

Excellent

Reviewed: May 2, 2025

Extremely satisfied.

Reviewed: May 12, 2025

Excellent service.

Reviewed: Oct 12, 2025

The service was good and efficient, I got the car very quickly.

Reviewed: May 12, 2025

Overall, it's acceptable.

Reviewed: Feb 20, 2025

Communication was very smooth.

Reviewed: Feb 10, 2025

Pretty good and easy to locate. Since the airport is quite small, you can see everything at a glance. However, the car rental staff was overly meticulous, which caused some delays.

Reviewed: Feb 7, 2025

Very satisfied

Reviewed: Oct 11, 2025

Excellent

Reviewed: Oct 4, 2025

The staff were very nice and patiently explained a lot, answering all questions. The car was in great condition, the electric vehicle was very convenient, and the audio system was excellent. Everything went smoothly without any issues. So far, no additional charges have occurred.

Reviewed: Sep 27, 2025

It's acceptable.

Reviewed: Sep 18, 2025

Very satisfied.

Reviewed: Sep 16, 2025

Reviewed: Aug 3, 2025

Europcar service is a bit lacking. They don't assist you in picking up the car but instead show you a map of the airport parking lot, indicate a specific area, and leave you to find it on your own. Initially, I didn't memorize the map, went outside, and found the parking lot to be extremely large. Spent half an hour searching in cold weather, then had to return to look at the map again. I recommend taking a photo of the map for easier reference.

Reviewed: Oct 7, 2024

Extremely satisfied

Reviewed: Oct 5, 2024

Very good.

Reviewed: Sep 27, 2024

Very satisfied.

Reviewed: Apr 2, 2024

Reviewed: Mar 30, 2025

Satisfied

Reviewed: Jun 5, 2024