Absolutely fantastic.

Reviewed: Mar 6, 2026

Contacted at the airport for car pickup, the car was upgraded, and the staff was very friendly. Communication through WhatsApp was relatively convenient. When returning the car, I couldn't find their office. It’s recommended to return the car directly at the airport and inform them in advance through the app for a smoother process. There were some additional charges during the return, which I didn't calculate in detail. The parking fee of 40 AED needs to be paid by you.

Reviewed: Aug 29, 2025

Overall pretty satisfied.

Reviewed: Mar 5, 2026

It was our first time renting a car overseas and everything went really smoothly. Pick-up was very quick, and the staff clearly walked us through all the details. The car we got was exactly the model we booked on the platform, and it was in pretty good condition. Our friends who drove it all felt it handled well. Returning the car was just as smooth: they checked it quickly and told us on the spot that both the car condition and fuel level were all good. After we got back home, we soon received the toll and parking bills, and as soon as everything was settled, our deposit was unfrozen right away. This city is by the sea, so the car got covered in bird droppings when parked outside. We thought we’d be charged a cleaning fee, but there was none—clearly the rental company understands that bird mess is just part of being in a coastal city and not something we did on purpose, which felt very considerate.

Reviewed: Mar 3, 2026

It was okay overall, but I had to wait about half an hour to pick up the car.

Reviewed: Feb 21, 2026

No pushy insurance sales and both pick-up and return were really fast.

Reviewed: Feb 19, 2026

They really need to speed up the car handover and paperwork process.

Reviewed: Jan 22, 2026

Had to wait about 15 minutes

Reviewed: Mar 4, 2026

Probably because of the holidays, the wait to pick up the car was way too long.

Reviewed: Mar 3, 2026

Great service and everything was processed really quickly.

Reviewed: Feb 25, 2026

They actually offer rentals you can take into Oman, which is super convenient.

Reviewed: Feb 18, 2026

Really great overall – the counter’s right in the airport so it’s easy to find, service is super efficient and returning the car is very convenient.

Reviewed: Feb 6, 2026

Car did not have Android Auto/Car Play

Reviewed: Nov 21, 2022

Autostred hae charged 50% me additional money without any explanation

Reviewed: Oct 25, 2022

I waited a long time to get the car

Reviewed: Oct 18, 2022

Pick and drop off could be more quicker compared to other providers on site. But staff were very friendly and accommodative.

Reviewed: Sep 12, 2022

Super satisfied with everything.

Reviewed: Feb 27, 2026

Super satisfied, everything went smoothly from start to finish.

Reviewed: Feb 20, 2026

Really good overall.

Reviewed: Dec 18, 2025

Very satisfied with the overall service.

Reviewed: Aug 24, 2025

Reviewed: Aug 10, 2025

The final charges were different from the original quote.

Reviewed: Feb 26, 2026

First off, huge kudos to the staff – especially the team who handled my return. They were super patient and really nice. Shout-out to Beverly, Alex, and TBO!
The car was very new and drove great, though the A/C took a little while to really kick in.
I even drove it to Abu Dhabi.
Parking in Dubai was easy – just download an app and you’re good to go. Abu Dhabi was a bit more annoying since you actually need coins for parking.

Reviewed: Dec 22, 2025

Very good.

Reviewed: Oct 7, 2025

The overall experience was excellent!

Reviewed: Jul 6, 2025

Reviewed: Jun 22, 2025

Super happy with this rental. The exact car I booked was the one I got. Since they’re Chinese themselves, communication was really smooth and everything was straightforward, plus none of that hard-sell insurance stuff you often get from foreign rental companies. Best part is they can handle all the cross-border paperwork (NOC), so it was super convenient to self-drive to Oman.

Reviewed: Feb 25, 2026

Overall the rental experience was great – the car was in good condition, pretty new, and they were really friendly to Chinese customers. When we returned the car, the two Cantonese guys there were super nice and very professional, seriously thumbs up. The only downside was a little incident at pickup: the guy handling our car was a bit careless and forgot to give us the documents we needed for Oman, so we had to drive 10 km back to get them. He also kept mentioning extra charges for this and that, which made us feel a bit uneasy right after landing, even though we didn’t end up paying anything extra. At one point we really wondered if this company was reliable, but the great service from the two Cantonese staff at drop-off totally turned things around.

Reviewed: Feb 22, 2026

Highly recommended! Everything was great. We rented from this company in both Dubai and Abu Dhabi, the service was excellent and the staff were really friendly.

Reviewed: Jan 13, 2026

Great service and an excellent overall driving experience.

Reviewed: Jan 10, 2026

Service was excellent!

Reviewed: Jan 6, 2026

No pushy insurance sales, pickup was really quick, they upgraded the car, and returning it was smooth too.

Reviewed: Feb 24, 2026

Pretty good overall. It's my first time renting a car here, and everything went smoothly. I'm just not sure if there will be any additional charges later.

Reviewed: Oct 9, 2025

It's very convenient. Traveling in the UAE definitely requires driving.

Reviewed: Aug 17, 2025

Pretty good.

Reviewed: Jun 10, 2025

Very good, convenient, and easy to find.

Reviewed: Apr 1, 2025

Really great service, super patient, and the car was very easy to drive.

Reviewed: Feb 24, 2026

Satisfied

Reviewed: Aug 23, 2025

Satisfied

Reviewed: Jun 29, 2025

Great service, fast process, a deposit of 5000 was charged and will be refunded in three weeks.

Reviewed: Jun 3, 2025

Very satisfied

Reviewed: Mar 13, 2025

As soon as you walk out of the airport, there’s a car rental counter on the left, but that’s for walk‑in rentals, not the one we booked. Our pickup location was inside the Car Rental area in the parking lot. Check‑in at the counter was great – whenever we didn’t understand something in English, they actually helped translate and clearly went through all the terms. Getting the car was smooth too. We tipped the staff 10 AED, and he patiently explained the key traffic rules. The vehicle inspection was fine, we just uploaded the photos to the app, then he gave us a QR code parking ticket – scan it at the barrier and you can drive straight out.

Tip: use Google Maps Street View in advance to get familiar with the roads and signs so you don’t get lost. Personally, I found Google Maps navigation a bit unfriendly for Chinese users, so I switched to Amap (Gaode). It was almost flawless. Using Amap’s real‑time navigation (not offline), we drove for about 2 hours and only used around 400 MB of data – very efficient. With a 2 GB/day high‑speed data plan, it’s more than enough.

The only small hiccup: on the fourth day, the dashboard showed a low key fob battery warning. I didn’t contact the rental office; I just bought a CR2032 battery at a supermarket and replaced it myself. I did reach out to QEEQ customer service, and they called back promptly to check in. I told them I’d already fixed it by changing the battery, and they still followed up very patiently. Overall, it was a really pleasant experience. (I brought my own dashcam with a suction mount, not adhesive – quick wiring and it worked perfectly.)

Reviewed: Feb 20, 2026

Efficient return process

Reviewed: Oct 22, 2025

No extra charges.

Reviewed: Oct 20, 2025

Excellent service.

Reviewed: Sep 29, 2025

Their service point is easily visible upon exiting the airport, making it very convenient to find. The car pickup process was smooth, and for the return, since I wasn't familiar with the area, I parked in a nearby lot. The staff came over to inspect the car, which was very convenient.

Reviewed: Jun 5, 2025

You first register and pay the deposit at the counter inside the airport, then head to the parking lot office to find the staff from your rental company and do the vehicle inspection before picking up the car. During peak times you may have to wait a bit, so I’d recommend allowing extra time when returning the car.

Reviewed: Feb 19, 2026

Satisfied

Reviewed: Nov 16, 2025

Pretty good. Worth renting from here.

Reviewed: Sep 7, 2025

The efficiency of pick-up and drop-off services was good. While I understand the rule for replacement within the same car category, being forced to accept a downgrade without a price reduction is unreasonable and shows a lack of contractual awareness.

Reviewed: Aug 13, 2025

The overall service was average.

Reviewed: Jul 24, 2025

The car was in great condition and fairly new.

Reviewed: Jan 27, 2026

Good service with a new car, no insurance upselling, and no extra hidden charges.

Reviewed: Aug 11, 2025

Not bad.

Reviewed: Jul 18, 2025

Very good.

Reviewed: Jun 22, 2025

Very satisfied this time, no excessive charges.

Reviewed: Feb 14, 2025

Airport parking is really expensive and you have to cover it yourself, so don’t ask them to bring the car over too early.

Reviewed: Jan 26, 2026

The car was new, the garage was excellent, and the process was very smooth. The staff at the rental company were great. Thumbs up!

Reviewed: Oct 25, 2025

Great attitude and prompt responses.

Reviewed: Oct 23, 2025

Very satisfied

Reviewed: Oct 22, 2025

Very satisfied.

Reviewed: Oct 9, 2025

The booking started off a bit rocky, but overall it turned out pretty good.

Reviewed: Jan 6, 2026

Everything was great, I’m really satisfied.

Reviewed: Dec 22, 2025

Got a free upgrade to a brand‑new Toyota RAV4 and it was a great drive. Deposit was refunded instantly. Returning the car just outside the airport to save on parking was super convenient, and they even dropped us off right at the departure level for free. Really thoughtful service! [太阳][太阳][太阳]

Reviewed: Dec 12, 2025

Service was super friendly and attentive, absolutely great!

Reviewed: Dec 8, 2025

The BMW 4 Series I originally booked got extended by the previous customer, so the rental company gave me a brand-new Mercedes C-Class instead. The experience was great overall, the deposit was refunded exactly on time, the staff were really friendly, and all the charges were very clear—no hidden fees or shady tricks at all.

Reviewed: Dec 8, 2025

Really friendly and helpful service.

Reviewed: Dec 10, 2025

Very satisfied.

Reviewed: Oct 20, 2025

Although there are many negative reviews online, my experience this time was quite good. I'll wait to see if the deposit is fully refunded in two weeks before giving further feedback.

Reviewed: Jun 2, 2025

Reviewed: May 28, 2025

Reviewed: May 22, 2025

Reviewed: Mar 3, 2025

Gulf Car Rentals is pretty good.

Reviewed: Oct 11, 2025

I always use this company.

Reviewed: Sep 19, 2025

Extremely satisfied!

Reviewed: Jul 10, 2025

Very satisfied, easy to extend the rental.

Reviewed: May 24, 2025

Very convenient, and any issues are promptly addressed in the group.

Reviewed: Feb 20, 2025

The overall service was good, and they promptly replaced the car when there were issues.

Reviewed: Oct 7, 2025

Reviewed: Jul 11, 2025

Smooth process and great car.

Reviewed: Apr 24, 2025

Extremely satisfied!

Reviewed: Apr 13, 2025

The service was excellent!

Reviewed: Mar 26, 2025

Good service, simple and fast, with clear instructions.

Reviewed: Aug 17, 2025

Very satisfied

Reviewed: May 12, 2024

Reviewed: May 9, 2024

Great!

Reviewed: Feb 17, 2024

Change instructions on pick up to call Green motion on arrival. The booking agent QEEQ instructions were incorrect, a representative was not awaiting with a board with my name. this is why it took 30 min when I arrived, otherwise service was excellent.

Reviewed: Jan 5, 2024

Satisfactory

Reviewed: Jul 13, 2025

Great experience! Every terminal has a store, making pick-up and drop-off very convenient, with no upselling at all.

Reviewed: Jul 12, 2025

The service was excellent.

Reviewed: Dec 20, 2024

Very satisfied

Reviewed: Dec 15, 2024

Very satisfied

Reviewed: Jul 21, 2024

Overall satisfactory. Although the store is not located at the airport, the waiting time was short—around 10 minutes. The staff proactively came to the airport and took us to the parking lot to pick up the car, which was very efficient. The only downside was receiving four traffic fines in Dubai despite driving very carefully.

Reviewed: Jul 1, 2025

Reviewed: Apr 19, 2025

See above. Overall poor experience.

Reviewed: Jan 22, 2025

It's okay, but communication with the store was not very convenient as I couldn't use WhatsApp. However, the customer service was decent.

Reviewed: Jan 8, 2025

Reviewed: Jan 6, 2025

Very satisfied! The pickup and return process was simple, and communication was smooth.

Reviewed: May 5, 2025

The whole process was really quick. I asked them specifically for Ford Explorer because I wanted to check that car and they had one available so overall great experience I only had the rental for less than 24 hours.

Reviewed: Mar 12, 2025

It's okay

Reviewed: Feb 16, 2025

Reviewed: Feb 14, 2025

Quite satisfied. There was no waiting in line when I arrived, and the service was great. They even gave me tips on how to save on airport parking fees.

Reviewed: Feb 10, 2025

Very satisfied

Reviewed: May 5, 2025

Reviewed: May 4, 2025

Excellent service.

Reviewed: Feb 24, 2025

Very satisfied.

Reviewed: Dec 21, 2024

Reviewed: Nov 27, 2024

Great, the car was new and clean.

Reviewed: Apr 17, 2025

Reviewed: Mar 7, 2025

Extremely satisfied

Reviewed: Feb 15, 2025

Although the car was of the same class, the model was different and the performance was poor.

Reviewed: Jan 21, 2025

Very satisfied

Reviewed: Apr 27, 2024

Very satisfied

Reviewed: Apr 13, 2025

Great service, the staff were very nice.

Reviewed: Mar 16, 2024

Very satisfied

Reviewed: Feb 29, 2024

The staff were attentive and patient, with a very good attitude and smooth communication.

Reviewed: Feb 24, 2024

Reviewed: Feb 15, 2024

Excellent

Reviewed: Mar 25, 2025

yes it was satisfied

Reviewed: Dec 16, 2024

No body at the counter for up to 40 min. and then all the customers have to wait without any queue.

Reviewed: Jan 4, 2024

Reviewed: Jan 24, 2025

Reviewed: Dec 12, 2024

Reviewed: Jan 5, 2025

Reviewed: Oct 17, 2024

Reviewed: Oct 11, 2024

Reviewed: Oct 8, 2024

Reviewed: Oct 7, 2024

Satisfied with the convenience of using the car.

Reviewed: Dec 30, 2024

Great store with very friendly staff, but the store location was incorrect.

Reviewed: Sep 26, 2024

The staff was very nice but just found and extra charge for $544.60 om my Credit Card

Reviewed: Apr 22, 2024

A great condition car

Reviewed: Jul 6, 2024

Reviewed: Mar 27, 2024

Reviewed: Mar 11, 2024

Reviewed: Feb 27, 2024

Good

Reviewed: Jan 2, 2024

I waited more time to get the car because they late , The car rental employee was rude .

Reviewed: Jan 18, 2020

Met expectations

Reviewed: Jan 4, 2022

Reviewed: Feb 11, 2014

Everything was good and friendly

Reviewed: Jan 19, 2020

It's actually the Hertz office at the airport, it took me a long time to find.

Reviewed: May 15, 2016

I was hoping that by booking ahead the paperwork would not take as long as I always land in the middle of the night.

Reviewed: Jun 15, 2019

I have not received my deposit so I cannot comment on that aspect but its still early days. After some flaffling about they found my booking and received car faily quick. Because I arrived at 3am the directions to head to in terminal counter were incorrect as they are stationed in the early hours in car park area with other rental car firms inside Europcar office. All in all pleased with Interrent.

Reviewed: Jun 5, 2019

Car was fine , I really wait a long time ( about 30 min ) until the counter stuff can help me.

Reviewed: Mar 31, 2019

I waited for a very long time had whole family including young children. The staff were not too informed about the booking. Had better pick up experience from other rental companies in the past.

Reviewed: Mar 1, 2019

I have to admit that everything was ok from the booking process to the price and the process at the Europcar first counter next to the arrivals which they said that the car should be ready in 15 mins. So we went on to exchange money and get wifi service which took some time. By the time we went to pick up the person told us 30 mins. and after that he went adding until 2 1/2 hrs later we got the car and it was after midnight which I believe it counts as the next day (or at least if you return it after midnight some companies would've charged you a whole day). So that made our experience a not pleasant one.

Reviewed: Feb 28, 2019

Reviewed: Jan 8, 2019

Like: Everything was Perfect, it is

Reviewed: Feb 19, 2018