29 Car Rental Brands at Queenstown Airport (ZQN)

Excellent service attitude, quick car pickup, and most importantly, the car is quite new! Well-equipped, smart, and offers a great driving experience!

Reviewed: Oct 21, 2025

Excellent service

Reviewed: Oct 6, 2025

Ace car rental company is highly efficient. The car was in great condition, and there were no hidden fees. The staff quickly completed the procedures, making both pickup and drop-off smooth. Will use them again next time.

Reviewed: Oct 6, 2025

Very good.

Reviewed: Oct 5, 2025

Very friendly and helpful staff

Reviewed: Jan 15, 2025

Very helpful and smooth

Reviewed: Oct 20, 2025

Acceptable

Reviewed: Mar 26, 2025

Following the pickup process, I called the rental company upon arriving at the airport, and they quickly sent a car to pick me up. The waiting location was clearly specified.

Reviewed: Feb 24, 2025

Reviewed: Feb 10, 2025

Excellent service.

Reviewed: Nov 14, 2024

The car rental is right next to the airport, accessible by public transport or by calling for a shuttle from the car rental company, making it very convenient. The cars are clean and well-maintained. I was given a 2023 Mitsubishi ASX, and the car was in great condition. During actual driving, even on mountain roads, the fuel consumption was about 8 liters per 100 kilometers. Most importantly, the price is affordable, offering great value for money.

Reviewed: Oct 20, 2025

Excellent service.

Reviewed: Oct 15, 2025

Extremely satisfied, they even delivered the car to the airport.

Reviewed: Oct 13, 2025

Very good, self-service pickup. The car is cleaned for you and works very well. It's smooth to drive, and I really like it. Driving it for six days was truly comfortable.

Reviewed: Oct 10, 2025

Very good, convenient and fast.

Reviewed: Sep 20, 2025

Very good, convenient, and friendly.

Reviewed: Oct 19, 2025

The car was in good condition, the service was great, and there were no sales pitches.

Reviewed: Oct 8, 2025

We purchased full insurance at the counter. The car was very sturdy and suitable for South Island road conditions. Returning the car was also very quick!

Reviewed: Sep 14, 2025

Excellent.

Reviewed: Feb 28, 2025

Very professional.

Reviewed: Feb 7, 2025

Very easy to find! The service attitude is excellent! The Mazda CX-5 trunk can fit one 28-inch suitcase, one 29-inch odd-shaped suitcase, one 24-inch suitcase, a 20-inch suitcase, and some miscellaneous items (for reference).

Reviewed: Oct 12, 2025

The car was very new, a July model, and the overall process for picking up and returning it was smooth and seamless.

Reviewed: Oct 4, 2025

The experience was great, and the staff were very friendly.

Reviewed: Jul 2, 2025

Good service and efficient car pickup process.

Reviewed: Jun 21, 2025

Very satisfied

Reviewed: Oct 21, 2024

Patient communication and clear instructions for pickup, usage, and return.

Reviewed: Oct 11, 2025

Very satisfied!

Reviewed: Mar 26, 2025

Very satisfied

Reviewed: Jan 8, 2025

The process was smooth and quick.

Reviewed: Oct 12, 2024

High quality service.

Reviewed: Sep 12, 2024

Great service, with clear overall procedures. However, buying insurance on the platform doesn't make much sense since you still need to purchase local insurance on-site.

Reviewed: Oct 8, 2025

Excellent.

Reviewed: Aug 22, 2025

Very satisfied

Reviewed: May 6, 2025

Very satisfied.

Reviewed: Mar 28, 2025

Very good.

Reviewed: Mar 27, 2025

Very good, efficient and with a great attitude.

Reviewed: Oct 7, 2025

Good

Reviewed: Sep 3, 2025

Very good. Booked on QEEQ, paid on-site and purchased insurance.

Reviewed: Aug 25, 2025

Highly efficient and responsive.

Reviewed: Aug 18, 2025

Reviewed: Aug 17, 2025

Very satisfied, there was airport shuttle service throughout, and the car return inspection was very quick.

Reviewed: Oct 5, 2025

Very satisfied. The car rental company kindly reminded us that the return time was close to our flight time and arranged for their colleagues in Christchurch to open early for us. We greatly appreciate their special accommodation.

Reviewed: Jul 10, 2025

Lovely team. I forgot not to lock the car with the key but to use the remote- and ended up with the burglar alarm going off!!! but the team replied to my phone call immediately and solved the problem. All very good! I really liked the phone holder and multiple cables provided to allow me to use my cellphone for google maps. I thought the steering wheel lock was a bit over the top- maybe good for Shanhai but not really needed in Central Otago!

Reviewed: Feb 18, 2025

Very thoughtful.

Reviewed: Jun 21, 2024

Reviewed: Feb 20, 2024

You can't pick up the car directly at the airport; you need to call for a pickup service. However, the service is excellent.

Reviewed: Aug 26, 2025

Excellent

Reviewed: Aug 26, 2025

Pretty good, someone picked me up at the airport, the car was in good condition, and the drop-off process was smooth.

Reviewed: Aug 10, 2025

The car pickup process was very quick and convenient.

Reviewed: Jul 30, 2025

Very satisfied

Reviewed: Jul 28, 2025

Excellent

Reviewed: May 19, 2025

Satisfied

Reviewed: Aug 24, 2025

Reviewed: Jul 30, 2025

The service was good, pick-up and return were convenient, and the deposit refund was quick with no unnecessary fuss. A very positive car rental experience. Although the car wasn't a Rav4, it was of the same class, and quite good.

Reviewed: Jul 22, 2025

Reviewed: Jun 11, 2025

For actual service, just go with Hertz. In Queenstown, renting a car requires queuing for the paperwork, but both pickup and drop-off are relatively convenient when using Hertz directly.

Reviewed: May 9, 2025

Very good, they arranged someone to pick me up and were easy to communicate with.

Reviewed: Aug 24, 2025

Very good.

Reviewed: Aug 15, 2025

Really love this car! It's super cool, very new, and most importantly, it's incredibly easy to drive. The steering wheel is very light. I'm thinking of switching to a RAV4 after returning to my country.

Reviewed: May 24, 2025

The staff are very friendly just that you'll be forced to buy add-ons to at least reduce the deposit amount by half.

Reviewed: May 14, 2025

Very satisfied

Reviewed: May 13, 2025

Great service! They even let me pick up the car early!

Reviewed: Aug 22, 2025

Good.

Reviewed: Jun 19, 2025

Satisfied

Reviewed: Jun 12, 2025

Excellent service

Reviewed: May 20, 2025

Satisfactory

Reviewed: May 9, 2025

Very satisfied

Reviewed: Aug 22, 2025

Average

Reviewed: Feb 14, 2025

Excellent service; they picked me up at the hotel when I got the car, and their attitude was great.

Reviewed: Oct 31, 2024

Car was perfect for our needs a clean. Counter staff and shuttle drivers were very friendly and helpful

Reviewed: Aug 10, 2024

The whole experience was easy & the staff very pleasant

Reviewed: Jul 22, 2024

Reviewed: Aug 15, 2025

Very satisfied!

Reviewed: Jun 10, 2025

Professional service and high efficiency

Reviewed: May 9, 2025

Reviewed: Apr 2, 2025

Acceptable

Reviewed: Mar 12, 2025

The car rental service was quite good. I booked a Mitsubishi but got a Haval H6 instead. It's a bit large, but I got used to it and found it quite fuel-efficient.

Reviewed: Aug 5, 2025

Reviewed: Aug 3, 2025

The reserved car was provided without any changes, and the procedures were handled quickly.

Reviewed: Jul 28, 2025

The process was smooth, and the car was in good condition.

Reviewed: Mar 25, 2025

Pretty good, quick check-in process, but the car model was changed.

Reviewed: Mar 24, 2025

Very satisfied

Reviewed: Jun 21, 2025

The service was quite satisfactory, and they seem to trust their customers.

Reviewed: Mar 23, 2025

Reviewed: Feb 4, 2025

Excellent

Reviewed: Dec 27, 2024

The overall service was excellent!

Reviewed: Dec 19, 2024

The first car we got had a fault and was replaced without fuss with a much newer vehicle

Reviewed: Feb 28, 2025

The car matched the booking car. Rental process was seamless. We returned the car 2 days before the expected return date, and we hope to get a refund for the two days not used.

Reviewed: Feb 20, 2025

No waiting lines, just walk straight in.

Reviewed: Feb 3, 2025

Excellent service

Reviewed: May 29, 2024

Satisfied

Reviewed: Apr 18, 2024

Very good, the car was new and clean.

Reviewed: Dec 20, 2024

Very good.

Reviewed: Oct 26, 2024

Reviewed: Oct 22, 2023

It was a very spacious car and we enjoyed our trip as there was a good spacious car

Reviewed: Jan 8, 2023

Very professional

Reviewed: Mar 28, 2020

Very satisfied.

Reviewed: Oct 8, 2024

Very satisfied, they provided a brand new car.

Reviewed: Jul 21, 2024

Very satisfied

Reviewed: Feb 25, 2024

Reviewed: Sep 11, 2018

Detailed explanation

Reviewed: Oct 3, 2024

Overall, very satisfied. The only issue is that there was only one staff member, which made the process a bit slow.

Reviewed: Aug 21, 2024

Satisfactory

Reviewed: Aug 12, 2024

Quick processing, great car condition

Reviewed: Mar 2, 2024

Yes, everything perfectly.

Reviewed: Dec 5, 2020

The car rental company is excellent.

Reviewed: Oct 2, 2024

Excellent service

Reviewed: Jul 25, 2024

When I called the rental company for a shuttle, I only got automated responses. Overall service was average.

Reviewed: Jun 16, 2024

SNAP were great. We phoned them from the airport and they were there within minutes to pick us up and take us to collect our vehicle. Staff were very friendly and the service was fast.

Reviewed: Jan 23, 2023

Reviewed: May 18, 2022

Very good, smooth communication

Reviewed: Feb 19, 2024

The service was great. After arriving at the airport, I called, and coincidentally ran into the rental company's car dropping off a customer. After returning the car, they also took me to the Remarkables shops.

Reviewed: Oct 12, 2019

Fast and efficient

Reviewed: Sep 30, 2019

Fast and friendly. Very smooth process would use again.

Reviewed: Sep 6, 2019

Good

Reviewed: Nov 6, 2018

Great value and friendly service. Only problem was it didn't have full tank. Got stuck buying fuel at the ski resort at $30 for 5 litres next day. Cars should be provided with full tank.

Reviewed: Feb 17, 2023

Very good, both pickup and drop-off were smooth

Reviewed: Dec 29, 2021

Reviewed: Oct 13, 2021

Reviewed: Feb 16, 2020

Not bad

Reviewed: Jul 24, 2018

They were great all round.

Reviewed: Aug 11, 2020

Very easy to use and friendly service. Always easy to contact if there was an issue. Great price too.

Reviewed: Aug 11, 2020

Efficient car rental service.

Reviewed: Jul 29, 2020

Reviewed: Feb 14, 2019

The staff member at KOOCAR was very nice, but did not know the terms of the rental agreement e.g. insurance for extra drivers etc. This was unhelpful as we wanted to add extra drivers, but ended up not doing this as we couldn't get clarity from him on whether they would be covered by the insurance.

Reviewed: Jan 19, 2019

Ok

Reviewed: Feb 29, 2020

Reviewed: Feb 13, 2020

Everything about the car was fine and collection was super easy, staff were very lovely but there were no staff anywhere in the office when I returned the car which lead to me missing my flight. I was calling the office to try get help finding the drop off location and then had to just wait for someone to return to leave the car and get the shuttle to the airport.

Reviewed: Feb 12, 2020

Asked for a large SUV which we received however, the car didn't have a working radio with Bluetooth (it had an aftermarket radio). Told them we had to switch vehicles as we weren't going to use a car with no working radio in 2019. The staff were accommodating and advised we could swap for a car that had radio the following day, although it wasn't a 4WD. Annoying to have to go through this process but the staff was friendly.

Reviewed: Nov 25, 2019

The pick up process was unorganised and rushed. The interior of the car was clean, however the car had a significant amount of dents already. There was no snow chains available. Charged $12 for shuttle from airport- this should be complimentary.

Reviewed: Aug 27, 2019

The car had a odour but done the job

Reviewed: Feb 10, 2020

Really old car , over 200k km , many parts are missing, passenger not work well .

Reviewed: Jul 21, 2019

The owner is very nice. Since I wasn't very familiar with the road conditions, he specially accompanied me to practice at the airport roundabout. The service was very thorough.

Reviewed: Jul 23, 2019

Picking up and dropping off the car directly at the airport is very convenient.

Reviewed: May 25, 2019

Reviewed: Mar 6, 2019

Satisfied~ Pickup from the airport!

Reviewed: Feb 28, 2018

We arrived earlier than our scheduled pickup time. After calling the rental agency from the airport, we waited for over 20 minutes before a staff member came to the airport with the car, and then helped us get used to driving on the left side before we departed.

Reviewed: Feb 3, 2018

No staff available during pickup, everything is self-service which can be confusing.

Reviewed: May 2, 2018

Reviewed: Feb 20, 2016

Reviewed: Feb 24, 2017

Airport desk was a little understaffed on pickup. Upgrade to SUV verry much appreciated! Booster seats were not so clean and material a bit frayed etc.

Reviewed: Jan 23, 2023

Satisfied

Reviewed: Sep 24, 2024

Overall pretty good, the deposit was refunded quickly.

Reviewed: Apr 18, 2024

This is a very good rental company with excellent service staff. The pick-up and drop-off process is very efficient, convenient, and quick. It is a reliable car rental company that I highly recommend to everyone. Big thumbs up.

Reviewed: Feb 25, 2024

Counter staff were very friendly and helpful.

Reviewed: Jan 21, 2023

Unfortunately we had terrible experience with Jucy. It was the only car rental company available , as everything else was fully booked . The car we were given was in horrible condition , very hard to drive. They charged us over $600 for 3 days and most of our last day we spent on one spot unable to start the car. The service provided when your car breakdown was the worse we ever experienced . We we holding on line for 30 min. Then we were told to stay by our car that someone is going to call back.. an hour later still no one called .. so we kept trying to call all different people , even an Jucy shuttle driver , after 2 hours we finally got on hold someone and AAA repair service was organized. .. no one showed up for an hour. Luckily the car "magically" started again otherwise we would be still stuck there now. We drove it straight to the office because we we worried to stop , that it wouldnt start again. The worse thing is that they washed it and put it back for rent. I really feel sorry for who ever gets the same car.

Reviewed: Nov 25, 2022

The service attitude was great. They contacted us a few days before departure and informed us of the precautions.

Reviewed: Nov 20, 2019

Reviewed: Jul 27, 2018