36 Car Rental Brands at Auckland International Airport (AKL)

Satisfied

Reviewed: Oct 21, 2025

The staff was very enthusiastic, explaining all the details and precautions on the way to pick up the car, just like introducing their own child. The service was excellent!

Reviewed: Oct 19, 2025

Great cars at very good prices. Shuttle transport arrives at the airport pick-up area within minutes once Top Rental has been contacted to notify arrival. Staff are the best!

Reviewed: Oct 1, 2025

Excellent service.

Reviewed: Aug 11, 2025

During my trip to two countries in the Southern Hemisphere, this rental company provided the best service by far!

Reviewed: Jun 7, 2025

The company is quite professional. Picking up and returning the car didn’t take too long, and they provided the specified car model without any upselling.

Reviewed: Oct 20, 2025

Full insurance is a must for renting a car on New Zealand's North Island. For the South Island, make sure to add gravel insurance.

Reviewed: Oct 3, 2025

Very convenient

Reviewed: Sep 3, 2025

Overall, quite satisfied. Although the car has over 130,000 kilometers on the odometer, all its functions work perfectly. There are many signs of use on the car body, including stone chips and some light surface scratches. Just make sure to take photos for evidence when picking up the car.

Reviewed: Aug 21, 2025

Satisfied

Reviewed: May 1, 2025

The vehicle was in good condition, clean, and the exterior was almost flawless.

Reviewed: Oct 19, 2025

Very satisfied

Reviewed: Aug 16, 2025

Very affordable.

Reviewed: Oct 16, 2025

As long as you pay attention to the business hours, everything else is great.

Reviewed: Aug 19, 2025

The service is excellent.

Reviewed: Aug 15, 2025

No issues.

Reviewed: Aug 5, 2025

It's okay.

Reviewed: Aug 4, 2025

They upgraded to a brand-new model for free.

Reviewed: Oct 14, 2025

Overall good, very convenient for pick-up and drop-off at the airport.

Reviewed: Sep 29, 2025

Overall good, but an additional tax was charged for returning a diesel car.

Reviewed: Sep 28, 2025

Quite good and easy to find.

Reviewed: Aug 21, 2025

Highly satisfied

Reviewed: Aug 17, 2025

Very satisfied, fast pickup and return process.

Reviewed: Oct 13, 2025

Picking up and returning the car was very convenient with no waiting required.

Reviewed: Sep 18, 2025

Satisfied.

Reviewed: Aug 24, 2025

Excellent service, the staff were very nice and did not try to upsell insurance at all.

Reviewed: Aug 17, 2025

Very satisfied.

Reviewed: Jul 31, 2025

If there are multiple drivers, an extra $8 per person per day is required. Also, parking needs to be prepaid; otherwise, fines can be significant. The vehicle was spacious and relatively new. We traveled from the North Island to the South Island for 11 days and used just over two tanks of fuel. CarPlay was very convenient, and there was no need for an additional phone holder. QEEQ and Europcar coordinated seamlessly, and pickup was quick. The only downside is that claims require upfront payment and reimbursement later, though luckily, there were no costs incurred this time.

Reviewed: Oct 12, 2025

I had previously rented directly from this company. While they do promote additional services, I personally had no issues with my experience. It was pretty good.

Reviewed: Aug 30, 2025

Very satisfied

Reviewed: Aug 7, 2025

The service is quite good.

Reviewed: Jul 20, 2025

Overall service is good, very enthusiastic.

Reviewed: Apr 22, 2025

The service was quite good.

Reviewed: Oct 9, 2025

Car was fine. Staff member at checkin was distracted by a personal issue so process was not as smooth as it might have been.

Reviewed: Apr 3, 2025

The car was adequate had some bumps and scraps on the back fender, no cruise control on the model I pick up, how the hybrid was good on fuel for the expense fuel prices in NZ

Reviewed: Mar 27, 2025

The service was decent, but the car was too old and lacked power. However, it was very fuel-efficient. Various warning lights kept flashing during the trip, and it was impossible to reach the rental company after their closing hours. QEEQ provided great service and quickly helped us get in touch. The rental company responded saying there's no issue and not to worry about the warning lights; just keep driving as usual. Anyway, we managed to drive for three days, covering nearly 1000 kilometers, and refueled twice, costing about 200 dollars.

Reviewed: Mar 12, 2025

Cars are old and worn out...mine was a hybrid with 200,000 km on it...no wonder the battery was useless

Reviewed: Jan 28, 2025

The car was very new, and both pickup and drop-off were very convenient! Extremely satisfied!

Reviewed: Oct 6, 2025

Both pickup and drop-off were very convenient. You can rent with confidence without worrying about issues.

Reviewed: Oct 2, 2025

Very satisfied

Reviewed: Aug 11, 2025

The car pickup process was very fast. The car itself was excellent to drive, very new, and fuel-efficient. I'll definitely choose this car again next time.

Reviewed: Aug 9, 2025

Reviewed: Aug 5, 2025

The communication was very smooth.

Reviewed: Sep 24, 2025

Honest and reliable, affordable prices, excellent vehicle condition, and fast pick-up and drop-off procedures. The staff are young and efficient, no unnecessary chatter, very straightforward!

Reviewed: Sep 23, 2025

It seems pretty good so far.

Reviewed: Sep 8, 2025

Quite satisfied.

Reviewed: Aug 22, 2025

Reviewed: Aug 18, 2025

Extremely satisfied. Initially, I didn't have a Visa card and was about to cancel the booking for a refund, but later adding a second driver resolved the issue.

Reviewed: Sep 15, 2025

The procedures were relatively simple, and the staff didn't ask too many questions. They just briefly checked the insurance document before handing over the car. However, the car model was different from what was reserved. Auckland Avis seems to have quite a few Hyundai vehicles.

Reviewed: Jul 27, 2025

Very satisfied

Reviewed: Jul 16, 2025

Satisfied

Reviewed: Jul 13, 2025

The service was prompt and attentive, with convenient and fast pickup and return processes.

Reviewed: May 14, 2025

Overall service was good, but the closing time is too early.

Reviewed: Sep 14, 2025

Easy rental experience. Getting the shuttle was tricky but this was more lack of signage at the airport.

Reviewed: Feb 21, 2025

The counter staff were great. The car was old, stinky, and had some mechanical issues.

Reviewed: Feb 20, 2025

Great car rental experience

Reviewed: Feb 18, 2025

The car was very basic

Reviewed: Nov 13, 2024

Overall very convenient. Located near the domestic terminal exit, the pick-up and drop-off process was quick and easy, taking only a few minutes. The return procedure only required a quick inspection. The car was relatively new with approximately 2,000 kilometers on the mileage.

Reviewed: Sep 10, 2025

This is a beautiful vehicle, so modern yet with plenty of space for families. absolutely loved it!

Reviewed: Jan 22, 2025

The car model was not fixed, which is not very convenient.

Reviewed: Aug 16, 2024

Simple, quick, and convenient.

Reviewed: Jul 7, 2024

satisfied

Reviewed: Apr 16, 2024

The service is quite efficient.

Reviewed: Sep 9, 2025

The car was very new, but the power was so weak it made me question life. The pickup process was efficient. I would choose the same company again, but not the same car model.

Reviewed: Aug 24, 2025

Excellent, the car drives very smoothly.

Reviewed: Jul 29, 2025

Very satisfied.

Reviewed: Jul 24, 2025

Overall very convenient.

Reviewed: Jul 5, 2025

The car pickup process was smooth, the car was in great condition, and returning it was very convenient!

Reviewed: Sep 7, 2025

Satisfied

Reviewed: Aug 28, 2025

An excellent car rental experience.

Reviewed: Aug 18, 2025

Very satisfied! The staff were friendly and hospitable, and communication went smoothly throughout.

Reviewed: Aug 10, 2025

The attendant was very friendly.

Reviewed: Jul 14, 2025

Very good attitude

Reviewed: Sep 3, 2025

The car rental staff were very helpful.

Reviewed: Aug 27, 2025

Very satisfied.

Reviewed: Feb 24, 2025

Reviewed: Feb 17, 2025

Car ran very well

Reviewed: Jan 27, 2025

Very professional and eager to help.

Reviewed: Aug 31, 2025

Satisfied.

Reviewed: Jun 5, 2025

Satisfied

Reviewed: Jun 1, 2025

Satisfied

Reviewed: May 9, 2025

Reviewed: Apr 22, 2025

I ended up using this car to get my full New Zealand driver's license.

Reviewed: Aug 27, 2025

Great service, easy and hassle-free pickup and drop-off.

Reviewed: May 5, 2025

Satisfied

Reviewed: Feb 24, 2025

Except for not providing the pre-selected car model, everything else was great, and the deposit was refunded promptly.

Reviewed: Jan 29, 2025

Staff very helpful

Reviewed: Jan 8, 2025

Pick-up and drop-off were very straightforward. There was no pressure to purchase insurance, and I only paid 10 NZD for a toll pass, which is useful as some roads charge tolls. With the pass, you don't have to pay manually. This is quite essential. Additionally, in New Zealand, many parking lots require you to immediately input your vehicle information at a payment machine or via an app after parking. Do not wait until you're leaving, as even during free time periods, you may be fined.

Reviewed: Aug 26, 2025

Pretty good.

Reviewed: Aug 21, 2025

Okay

Reviewed: Apr 6, 2025

Satisfied

Reviewed: Mar 6, 2025

Overall service was satisfactory. The car was relatively old, had high fuel consumption, and the air conditioning and engine power were insufficient. Pickup and return processes were convenient.

Reviewed: Feb 12, 2025

It was a very pleasant car rental experience. After landing at the airport, the directions to the pickup point for the car rental company were a bit unclear, so we ended up asking for directions to find it. Other than that, everything was perfect—they provided a free child safety seat and even gave us a phone holder.

Reviewed: Jun 28, 2025

Excellent

Reviewed: Jun 18, 2025

The service was great with no unpleasant experiences. The car rental and return process was simple and efficient.

Reviewed: Mar 20, 2025

Waited a bit for them to sort out my originally requested vehicle however the one they gave me was just as good if not better.

Reviewed: Feb 16, 2025

The service attitude was great.

Reviewed: Aug 25, 2024

Very satisfied. I didn't bring a credit card, but the company helped me cancel the reservation. Later, I rented another car using Sesame Credit, and the car was very fuel-efficient.

Reviewed: Jun 8, 2025

Friendly service.

Reviewed: Mar 6, 2025

Great service, simple and quick process.

Reviewed: Feb 26, 2025

Easy service. Very tidy car.

Reviewed: Feb 16, 2025

Car underwhelmed and was very old, not that great to drive. Service was pretty good from the team other than the fact we weren't able to get a different car.

Reviewed: Jan 26, 2025

Satisfied

Reviewed: May 21, 2025

Very professional

Reviewed: Feb 25, 2020

Good car although slightly less than what i expect. The reception was very helpful.

Reviewed: Jan 28, 2020

Car didnt appear to have been cleaned, it had been previously damaged and marked and these had not been repaired. The boot did not operate correctly. GPS was not current, returning the vehicle would have been extremely difficult without our own phone and google maps.

Reviewed: Sep 17, 2019

Very new car, only 5,000km on it. Car was presented in a immaculate condition shiny and clean. No mechanical issues.

Reviewed: Aug 27, 2019

Highly recommended!

Reviewed: May 15, 2025

Great vehicle. Very spacious and clean car. Definitely recommend for a big family like ours.

Reviewed: Feb 16, 2025

I was told at the counter that I was upgraded due no rav4 yet felt like I was downloading and paying too much for the Subaru outback

Reviewed: Jan 24, 2025

Like: Upgraded to Ford Forerunner Excellent GPS
Dislike: Boot operation a bit cumbersome. Need to manually lock. Big boot with no cargo net. So luggage got slides around a fair bit.

Reviewed: Sep 4, 2018

Very satisfied!

Reviewed: May 13, 2025

Easy and quick service.

Reviewed: Feb 16, 2025

The exact same model as booked, easy to find the store.

Reviewed: Nov 8, 2024

The location is a bit far from the airport, but they provide shuttle service. The vehicle was new and got a free upgrade to a RAV4.

Reviewed: Nov 1, 2024

Reviewed: Aug 7, 2024

Car was disappointing. See above

Reviewed: Mar 8, 2025

Vehicle was adequate for what we needed. Drove very well. Counter staff were excellent, friendly.

Reviewed: Mar 1, 2025

Awesome!

Reviewed: Feb 27, 2025

The pick-up and service process was excellent.

Reviewed: Feb 24, 2025

The staff members were polite and made the all the processes easy and stress free

Reviewed: Jan 29, 2025

Reviewed: Feb 23, 2025

Very satisfied.

Reviewed: Feb 10, 2025

The pick-up and drop-off process was very smooth.

Reviewed: Aug 10, 2024

Highly recommend Europcar at Auckland Airport. They provided two very new cars, one had over 1000 kilometers and the other over 5000 kilometers. Both cars were in excellent condition.

Reviewed: Feb 26, 2024

Reviewed: Feb 22, 2024

It was an excellent experience, with convenient shuttle transfers for both pickup and drop-off.

Reviewed: Jan 13, 2025

Very satisfied, the customer service proactively contacted me before both pickup and drop-off. The car was excellent too.

Reviewed: Dec 31, 2024

The service was enthusiastic, they proactively asked about our arrival time and arrived at the airport early to pick us up. Very efficient and the paperwork was easy to handle.

Reviewed: Feb 18, 2024

Overall service was excellent, exceeded expectations, very satisfied with this car rental

Reviewed: Nov 29, 2023

Drive NZ was great

Reviewed: Nov 14, 2024

Car ran great had no problems

Reviewed: Mar 18, 2024

Great value and friendly and helpful staff. Deliver vehicle directly to the airport but need to complete all of the paperwork online before arrival.

Reviewed: Apr 27, 2021

We randomly received ford focus. We expected too much but got disappointed. There was a prompting reminder that the car needed a maintenance. We felt it because even we were just 2 riding the car, it was difficult to drive. It felt like we have heavy luggages inside. The aircon is not working working not unless you turn the fan to level 4. This must have not been the case if they were maintaining their cars properly.

Reviewed: Dec 6, 2020

Many rubbish were hidden in the front door where storage the bottles. Fuel was shows full on pick up but drop too fast! When I refill to full, is last much longer. So i pretty sure the previous didn't fill the car to full!

Reviewed: Jan 9, 2020

Excellent service

Reviewed: Nov 11, 2024

Very satisfied

Reviewed: Aug 15, 2024

Reviewed: Feb 3, 2020

There was a car to pick us up at the airport, and the rental process went smoothly.

Reviewed: Dec 31, 2019

Very satisfied

Reviewed: Mar 12, 2024

The company is a fraud!!! No one answered my calls and they did not provide the car even if I paid it in full in advance! They have no counter and no one answers at any of the phone numbers!

Reviewed: Jan 17, 2020

Satisfactory

Reviewed: Mar 6, 2020

The Jucy staff were friendly and helpful in organising to get the car after hours (due to delay at the airport). Pickup was really efficient. There were 2 downsides: (1) the car itself: it was a bit old and the air-conditioning didn't work. (2) the after hours drop off and keybox location wasn't clear.

Reviewed: Dec 8, 2022

I was happy. Thank you.

Reviewed: Oct 27, 2022

The staff at Jucy were great.

Reviewed: Jun 28, 2022

It was okay

Reviewed: Aug 31, 2018

Excellent staff, enthusiastic, polite, and attentive.

Reviewed: Jan 7, 2018

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

Reviewed: Apr 1, 2020

Excellent service and value.

Reviewed: Mar 24, 2020

It was my first Global Roaming call to ring for their shuttle and slight language difficulty was overcome because the driver recognised us on his arrival at the airport

Reviewed: Mar 13, 2020

Collected from airport ok but I felt rushed during checkin procedure

Reviewed: Mar 11, 2020

Very professional; great pick up / drop off service; amazing price; saved over $1,000 on a 2 week rental

Reviewed: Mar 8, 2020

No comment

Reviewed: Mar 22, 2020

Their pickup counter staff are horrible! He requested 50 NZD bribe!

Reviewed: Feb 5, 2020

I got a new car with 357km odometer

Reviewed: Nov 23, 2019

The address and phone no. shown on the map is wrong. We couldn’t contact the car rental company with phone then we walked there. However, the office has moved to another place which we couldn’t reached there easily. TERRIBLE. The staff there is good but only one staff is not enough to serve all the customers at the same time. So, we spent some time in picking up the car and even drop off. The car condition is good. Nice!

Reviewed: Mar 3, 2020

the staff are very friendly, the car is in good condition, the location is easy to find. thank you

Reviewed: Jan 30, 2020

Reviewed: Jan 19, 2020

Amazing service.

Reviewed: Jul 7, 2019

The staff were friendly and great. Excellent value for money.

Reviewed: Jun 20, 2019

The staff at Hitch were very efficient and helpful.For $24 per day the vehicles were brilliant.

Reviewed: May 17, 2019

The first car , that had an issue was changed immediately without any fuss. Late arrival was also easily accommodated.

Reviewed: May 3, 2019

!!!!!Poor service from hire car company. Car had old bottles and other customers paperwork (from May 2019) in it. Was supposed to be full to full but wasn't. Phone charger didn't work. Satnav was in Japanese (for japan) but couldn't be switched off so had a running Japanese dialogue. But worst was that the renter announced as we left that he would not be there on the day we drop it off, so we had to arrange our own taxi (at our expense) to the airport! It was not clear where to leave the key, I still haven't had confirmation that all was ok (despite leaving a note and emailing them) and not be able to confirm that our deposit would be refunded. We were supposed to be using the same company (spicy cars) when we come back to the north island but plan to cancel.... poor service.

Reviewed: Jan 3, 2020

OK

Reviewed: Jan 2, 2020

Light on fuel

Reviewed: Dec 9, 2019

Good car good service

Reviewed: Dec 4, 2019

Reviewed: Jul 23, 2019

The staffs there were great! But the condition of the vehicle wasn’t really that good. Cobwebs formed up and spotted all around the car. Had a problem with the driver‘a car door.

Reviewed: Dec 26, 2019

Car had 151,000 miles on it. Too many dents/scratches/scrapes/stain to document. Radio didn't work well, needed new windshield wiper blades, it smelled very musty/damp. It didn't break down during our three week rental so that is good.

Reviewed: Dec 9, 2019

Reviewed: Dec 12, 2019

Excellent service

Reviewed: Oct 16, 2019

Good

Reviewed: Oct 2, 2019

It's alright

Reviewed: Aug 17, 2019

Reviewed: Aug 18, 2017

The car was not roadworthy. It had 140,000 km on the clock - and was a piece of junk. I thought that I was hiring a new or near-to-new car but instead got something that was close to a coffin on wheels.

Reviewed: Sep 23, 2019

They use new 2018 mx5 pictures on website but hire 2008 mx5 to me emmm

Reviewed: Jun 1, 2019

Although they didn't receive the order from QEEQ, their attitude was excellent. When I couldn't find the pick-up location and called for help, the staff came out to find me. I must say, top-notch service.

Reviewed: Mar 17, 2018

The company is managed entirely by an elderly lady. Overall, it's quite good.

Reviewed: Oct 13, 2015

The actual car rental provider was not Abell, not sure why.

Reviewed: Oct 13, 2015

Fairly quick service

Reviewed: Jun 10, 2019

Reviewed: Apr 13, 2019

Dislike: Insurance rate is high

Reviewed: Sep 20, 2018

Like: Friendly staff, quality customer & professional service, free transport available pick up & drop off customers helpful staff, great vehicle at affordable prices. Thank you to the team & look forward to using Easy car rentals in the future. Kind Regards,

Reviewed: Aug 16, 2018

Like: Could you please email to this address the invoice / receipt for the insurance cover we bought because we have unfortunately misplaced it and require it for our Business Trip expenses . - thank you
Dislike: well be back to live in our property near the beach

Reviewed: Jul 16, 2018

Small car but just great for this trip. Low fuel consumption.

Reviewed: Feb 27, 2019

Reviewed: May 25, 2018

On the day of returning the car, we were in a rush to catch a flight. The owner said we had to return the car to another location and cover a $40 NZD fee. There was heavy traffic, and we arrived at their office at 8:45. The owner wasn't back yet and said they opened at 9. I was a bit frustrated, but eventually, the owner went out of his way to find a nearby repair shop's Indian worker who drove us to the airport. We managed to check in on time, and we were grateful for that.

Reviewed: Feb 16, 2018

Like: We rented the car for three weeks for about 450 euro and felt it was very good value. The car was very new with low mileage.
Dislike: We mixed up the company name with a similarly named company ezirentcarsand went there by mistake hence the delay in picking up.

Reviewed: Jan 8, 2018

Like: It all went really thanks
Dislike: Not easy to find what happens after you arrive at the airport and have to arrange pick up

Reviewed: Jan 1, 2018

Using Apollo's pricing to enjoy Hertz's cars and services provides good value for money.

Reviewed: Aug 29, 2018

This company operates with Hertz at Auckland Airport, but the signage is unclear.

Reviewed: Oct 23, 2017

Great car, smooth driving!

Reviewed: Oct 11, 2017

Reviewed: Jun 25, 2017

Reviewed: Apr 18, 2017

Both picking up and returning the car were very convenient. Communication was timely. One month after returning the car, there were some follow-up issues, and the car rental company helped to handle them. It’s still being processed... I am speechless about the reporting behavior in New Zealand.

Reviewed: Dec 10, 2017

The lady at the reception was kind and professional, but the car was indeed a bit old.

Reviewed: Oct 6, 2025

Very satisfied.

Reviewed: Apr 3, 2025

Satisfied with the service, fast and efficient.

Reviewed: Mar 8, 2025

The staff at Tianyi Car Rental Company have excellent service attitudes. They set up a group chat in advance to provide advice and tips for using the car. When picking up the car, they showed a video about driving in New Zealand, which was very straightforward and helpful.

Reviewed: Jan 17, 2025

Rental was quick and simple. Only issue was car was not what i booked snd was a slightly smaller car. With 2 people that was not an issue but the only car they had for me was a car - a Prius, i hate. A car that is mostly used by taxi’s and caused me a lot of jokes. Not good.

Reviewed: Jan 16, 2025

Reviewed: Nov 11, 2018

It's okay.

Reviewed: May 16, 2023

Pretty good.

Reviewed: Jan 9, 2022

Very satisfied

Reviewed: Feb 24, 2025

Satisfied

Reviewed: Aug 15, 2024

Satisfied

Reviewed: Apr 16, 2024

It's okay.

Reviewed: Sep 15, 2025

Very satisfied.

Reviewed: Jul 26, 2025

Very satisfied!

Reviewed: Jul 17, 2025

Excellent.

Reviewed: Jun 7, 2025

The staff in New Zealand were very friendly when I picked up the car and quickly completed the rental process for me. Returning the car was also very fast and convenient—just handed the keys directly to the staff at the store. The staff thoughtfully arranged a car to take me to the airport. This trip was very enjoyable.

Reviewed: Aug 5, 2024

Good experience.

Reviewed: May 12, 2025

Reviewed: Sep 21, 2023

Reviewed: Aug 18, 2023

Can’t complain

Reviewed: Nov 10, 2022

The guys at Auckland could have been a bit more pleasant to deal with. Everything else was great.

Reviewed: Jan 14, 2020