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Last updated on: Oct 21, 2025
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36 Rental Locations
EZU
9.8/10
Christchurch Airport
Europcar
9.5/10
Christchurch Airport
ACE Rental Cars
9.3/10
Ace Christchurch Off Apt
YESAWAY
9.3/10
Christchurch International Airport
ACE Rental Cars
9.2/10
Christchurch Airport
SNAP
9.1/10
Christchurch Airport
A Rentals
9.1/10
Nz (christchurch)
RentalCars247
8.8/10
Christchurch Airport
Dollar
8.7/10
Christchurch Airport
Apex
8.7/10
Christchurch Airport
Gold Car Rent
8.5/10
Christchurch Airport
Routes
8.5/10
Christchurch Airport
Ezi
8.5/10
Christchurch Airport
GO Rentals
8.5/10
Christchurch Domestic Airport
National
8.5/10
Christchurch International Airport
Enterprise
8.5/10
Christchurch International Airport
Alamo
8.5/10
Christchurch International Airport
YITU Prestige Car Rentals
8.5/10
Yitu Car Rentals - Christchurch
Keddy by Europcar
8.5/10
Christchurch Airport
NZ Zuche
8.5/10
Christchurch
Hertz
8.5/10
Christchurch Airport
Flexways
8.5/10
Christchurch
King's Cars
8.5/10
Chania Down Town
GREEN MOTION
8.5/10
Christchurch Airport
GoldStar rentals
8.5/10
Christchurch Airport
Brilliant Rentals
8.5/10
Christchurch
Avis
8.5/10
Christchurch Airport
Bargain Rental Cars
8.4/10
Christchurch - Airport
Budget
8.4/10
Christchurch Airport
Yes Rentals
8.3/10
Christchurch
Thrifty
8.3/10
Christchurch Airport
James Blond
8.3/10
Christchurch Airport
Autounion
8.1/10
Christchurch Airport
SCOTTIES
8/10
Christchurch Airport
MODE
7.6/10
Rentals Christchurch Airport
Discount Car Rentals
7.4/10
Discount Christchurch Airport
Show other 48 locations
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Wendell Nehemiah
Christchurch
Excellent
Virginia Wilson
Christchurch
Excellent
Archer Broad
Christchurch
Excellent
We used Yesaway for both the North and South Islands. The prices were reasonable, and the service was excellent.
Read More >Reviewed: Sep 24, 2025
Clyde Abe
Christchurch
Excellent
Michael Marner
Christchurch
Excellent
There was a small chip on the windshield during the return, but luckily I purchased full coverage insurance, so no extra payment was needed. Returning the vehicle was as simple as signing the paperwork. The overall driving experience was excellent.
Read More >Reviewed: Sep 11, 2025
Channing Dick
Christchurch
Excellent
The staff patiently explained the instructions and did not try to upsell.
Read More >Reviewed: Oct 19, 2025
Porter Lindberg(h)
Christchurch
Excellent
Picking up and returning the car was very convenient and faster than expected, barely taking any time. The rental service was located right outside the airport and easy to spot. I didn’t get the Camry I booked and was given a Subaru instead. The accelerator felt a bit sensitive, but it struggled to gain power uphill. Not sure if it’s the model or just this particular car. Overall, the service was pretty good.
Read More >Reviewed: Oct 13, 2025
Fanny Nell
Christchurch
Excellent
The rental staff were very friendly and gave us a brand-new pickup truck with just over 1,000 kilometers on it. The truck bed had a cover, providing a large storage space. We easily fit three suitcases inside with plenty of room to spare. The vehicle had great power, and we felt completely at ease even when driving through waterlogged roads while exploring several national parks. The return process was very efficient—they only asked if the tank was refueled and refunded the deposit quickly in no time.
Read More >Reviewed: Oct 10, 2025
Channing Dick
Christchurch
Excellent
Marguerite Robin
Christchurch
Excellent
Marsh Price
Christchurch
Excellent
We received a Ford Puma that was very new with only 20,000 kilometers on it. The entire trip went smoothly without any issues. I would rent again next time.
Read More >Reviewed: Oct 18, 2025
Adelaide Rayleign
Christchurch
Excellent
Montague Dorothea
Christchurch
Excellent
The store is convenient to locate. Returning the car was especially easy, just handed over the keys and that's it. However, the car model I reserved did not match the one I received; the actual vehicle was a Ford. Additionally, I had booked a compact SUV expecting unrestricted routes, but when I got the car, I was informed that I couldn't go to Deer Garden Heights and Paradise Road, which disrupted my plans.
Read More >Reviewed: Oct 9, 2025
Lynn John
Christchurch
Excellent
After picking up my luggage, the rental car store was right next to me. The staff checked my driver's license and verification documents, filled out some information, and gave me the keys. Exit through Gate 5 to find the parking lot, and the location provided by the staff made it easy to locate the car. The new car was clean, comfortable, and in excellent condition. When returning the car, simply park it, hand the key back at the store counter, and answer whether the tank is full. That’s it.
Read More >Reviewed: Oct 8, 2025
Owen Thorndike
Christchurch
Excellent
The car was in excellent condition, and the return process was quick.
Read More >Reviewed: Oct 8, 2025
Bard Collins
Christchurch
Excellent
Tom Funk
Christchurch
Excellent
Very good, the car is very new, and both pickup and drop-off are convenient.
Read More >Reviewed: Oct 8, 2025
Eve Walpole
Christchurch
Excellent
The car is highly equipped with features like a heads-up display, lane departure warning, and adaptive cruise control. Impressive!
Read More >Reviewed: Oct 7, 2025
Carol Hamlet
Christchurch
Excellent
Allen Bertram
Christchurch
Excellent
Emily Cowper
Christchurch
Excellent
There is a free shuttle bus from the airport to the car lot. The staff are very friendly, provide detailed explanations, and the process of picking up and returning the car is quick and convenient. Overall, the car was in great condition and very clean.
Read More >Reviewed: Oct 14, 2025
Regan Child
Christchurch
Excellent
Michaelia Betsy
Christchurch
Excellent
Pretty good overall. Couldn't find a suitable car with major rental companies during peak season, but this company was also a great choice.
Read More >Reviewed: Sep 22, 2025
Maxwell Daniell
Christchurch
Average
Reviewed: Mar 30, 2025
Lambert Jennings
Christchurch
Excellent
Ward Wood
Christchurch
Excellent
Renting a car was very convenient. Although the rental location is not inside the airport, there is a shuttle bus from Christchurch Airport's Gate 4. After calling, it only took about 10 minutes for the shuttle to arrive, which was very convenient. The rental process was quick as long as you completed online check-in in advance. On-site, you only needed to confirm a few details. It was raining heavily that day, and the staff at the rental office kindly drove the car to the front door for us. Our own phone mount was not sticky enough to use, but the staff generously gave us one for free. The overall experience was excellent. Another highlight was the one-way rental. We picked up the car in Christchurch and returned it in Queenstown. The Queenstown branch is near the airport, and during business hours, you can even take a complimentary shuttle back to the airport after returning the car. Overall, the experience was amazing. If you are experienced, self-driving in New Zealand is truly incredible because the best views in NZ are not in the attractions but on the roads. There are many small turn-offs along the way where you can stop temporarily to admire the mountains, snow-capped peaks, lakes, grasslands, and flocks of sheep and cattle.
Read More >Reviewed: Oct 12, 2025
Otis Joe
Christchurch
Excellent
The service attitude was excellent. The shuttle location was clearly indicated, and the staff was very friendly when we called the company. The vehicle was in great condition, and the inspection was meticulously conducted. All wear and tear were documented on the computer, and there was absolutely no upselling—truly outstanding service.
Read More >Reviewed: Oct 11, 2025
Egbert Eve
Christchurch
Very good
Abraham Bronte
Christchurch
Excellent
The service attitude was excellent. Our English is not very good, but the staff patiently explained and communicated with us! The procedures for picking up and returning the car were very simple.
Read More >Reviewed: Oct 4, 2025
Delia Jonathan
Christchurch
Very good
The car was relatively new and the staff were decent, so overall I was satisfied. However, the return time was originally booked for 8 PM, and there was a 50 yuan charge for returning the car outside of working hours. Due to schedule changes, I returned it before 5 PM. QEEQ had previously stated that early returns would not result in refunds, which I hadn't noticed. But the store clerk wrote 5:05 on the final invoice (when I returned the car, handed over the keys, and was told it was fine since it was close to their closing time; they then sent us to the airport via shuttle bus). Later, I received the invoice via email and saw the recorded time as 5:05. The agreement terms were followed, and I have no objection to sticking to the contract even if the money isn't refunded. However, the way they documented it still feels slightly uncomfortable to me.
Read More >Reviewed: Sep 23, 2025
Burton Brook
Christchurch
Excellent
The rental car counter is conveniently located to the left right after baggage claim. Returning the car is simple - just drop the keys in the designated mailbox in the parking lot or at the counter's dropbox. The staff on-site recommended upgrading to a Lexus RX AWD with built-in GPS navigation, which saved us a lot of hassle during our road trip. The built-in navigation had accurate information, speed limit reminders, and assisted driving features. We also upgraded to full insurance and added an additional driver, and the overall cost was very reasonable! This experience was truly fantastic!!
Read More >Reviewed: Oct 11, 2025
Marcia McCarthy
Christchurch
Excellent
Bruno Reynolds
Christchurch
Excellent
Giles Geoffrey
Christchurch
Average
Reviewed: Feb 20, 2025
Ben Emily
Christchurch
Very good
Odelia Lucius
Christchurch
Excellent
Upton Newton
Christchurch
Excellent
Miranda III.
Christchurch
Excellent
Chose a random car rental company on the South Island, but had a great experience. They even added a second driver for free. Communication was smooth, highly recommended!
Read More >Reviewed: Sep 24, 2025
Joyce Bradley
Christchurch
Excellent
Louis Barney
Christchurch
Excellent
Humphrey Birrell
Christchurch
Excellent
The curly-haired guy at the counter was very enthusiastic and explained everything clearly.
Read More >Reviewed: Oct 9, 2025
Christchurch
Excellent
Mildred Micah
Christchurch
Excellent
Carol Bach
Christchurch
Excellent
Gustave Hughes
Christchurch
Excellent
Owen Thorndike
Christchurch
Excellent
Colby
Christchurch
Excellent
Benjamin Lowell
Christchurch
Excellent
Giles Geoffrey
Christchurch
Excellent
Cornelius Gill
Christchurch
Excellent
The shuttle service is very convenient, and the explanation is detailed and enthusiastic.
Read More >Reviewed: Jul 25, 2025
Marshall Nora
Christchurch
Excellent
Apex provides good service, offers reasonable prices, does not push additional insurance, and the return process is quite convenient.
Read More >Reviewed: Oct 5, 2025
Bonnie Albert
Christchurch
Excellent
Cornelia Palmer
Christchurch
Excellent
Extremely satisfied! On the day we went to the South Island, there was heavy snow in the mountains. We rented a compact car, and the staff at the store kept reminding us to be cautious. In the end, they even provided us with snow chains for the car free of charge (normally priced at 4 NZD per day).
Read More >Reviewed: Aug 18, 2025
Maggie Barnard
Christchurch
Excellent
Very satisfied. Quick pick-up, no additional insurance charges, smooth drop-off process, and will continue renting cars on the QEEQ platform. The actual car received was a Mitsubishi ASX, and its condition was excellent.
Read More >Reviewed: Apr 12, 2025
Beacher Leigh
Christchurch
Excellent
Ken Raman
Christchurch
Excellent
Jeff Cronin
Christchurch
Excellent
The rental company has a friendly and experienced staff member from Guangzhou who provided excellent service!
Read More >Reviewed: Aug 16, 2025
Augus Toby
Christchurch
Excellent
The overall service was very satisfactory. Once we found the place, the staff were surprisingly friendly, which made the experience very enjoyable.
Read More >Reviewed: Jul 5, 2025
Raymond Moulton
Christchurch
Excellent
Sid Lindsay
Christchurch
Excellent
Dylan Aldridge
Christchurch
Excellent
They upgraded the vehicle for free, and the overall experience was excellent.
Read More >Reviewed: Sep 24, 2025
N.Morris
Christchurch
Excellent
Small time from ti gong to shuttle arriving then quickly into car
Read More >Reviewed: Sep 17, 2025
Janet Bob
Christchurch
Excellent
I rented a Previa and was upgraded to an Alphard for free. I was delayed a bit while picking up luggage at the airport, but the staff waited patiently for a long time. The pickup procedure was fairly simple, and the car came with a full tank. Overall, very satisfied.
Read More >Reviewed: Aug 17, 2025
Elmer Frederick
Christchurch
Excellent
Joyce Funk
Christchurch
Excellent
My English is nearly non-existent, and I quit my job to come to New Zealand with my three kids to study. The challenges I faced at the beginning were overwhelming. I really appreciate the store's Chinese-language service—the staff were so warm and friendly. It gave me such comfort in a foreign country. This was my first time driving a right-hand drive car, and I arrived safely at my destination with sweaty palms. Just a reminder to everyone: safety first and drive with extra caution.
Read More >Reviewed: Apr 23, 2025
Gene MacDonald
Christchurch
Excellent
Don Emmie
Christchurch
Excellent
The staff were very friendly and even gave the kids a set of coloring crayons and paper to keep them focused on drawing during the trip. Very thoughtful!
Read More >Reviewed: Aug 19, 2025
Ingemar Katrine
Christchurch
Excellent
They provided the Mitsubishi Outlander I booked. The car was in excellent condition, very new, and I am extremely satisfied.
Read More >Reviewed: Apr 26, 2025
Carol Bach
Christchurch
Excellent
Horace Kennedy
Christchurch
Excellent
Leona Sherwood
Christchurch
Excellent
Enoch Dodd
Christchurch
Excellent
Benedict Buck
Christchurch
Excellent
Daniel was very considerate and maintained proactive communication.
Read More >Reviewed: Aug 18, 2025
Morton Joule
Christchurch
Excellent
Winston Doris
Christchurch
Poor
Reviewed: Apr 21, 2025
Milo Ruth
Christchurch
Excellent
Mark Kathleen
Christchurch
Excellent
Excellent service. The store is run by Chinese staff, making communication easy. The staff are very nice.
Read More >Reviewed: May 1, 2025
Montague Clare
Christchurch
Excellent
Virgil Ted
Christchurch
Excellent
Jonas Wilson
Christchurch
Excellent
Jack Yeates
Christchurch
Average
Reviewed: Jun 6, 2025
Ulysses Terry
Christchurch
Excellent
George Anthony
Christchurch
Excellent
Cathy Whit
Christchurch
Excellent
Overall quite satisfied, but driving an Outlander in New Zealand with right-hand drive feels a bit uncomfortable.
Read More >Reviewed: May 10, 2025
Hardy Malachi
Christchurch
Excellent
May Juliana
Christchurch
Very good
I specifically chose Hertz to rent a Tesla, but I couldn't get the model I wanted. Everything else was great.
Read More >Reviewed: Mar 22, 2025
Betty Roosevelt
Christchurch
Excellent
The car was in good condition, and the rental company provided excellent service.
Read More >Reviewed: May 15, 2025
Candice Newman
Christchurch
Excellent
Since both pickup and drop-off times were outside the store's working hours, I didn't meet the staff. However, there was an airport shuttle service to the pickup location.
Read More >Reviewed: May 14, 2025
Moses Mark
Christchurch
Average
Reviewed: May 12, 2025
Doris Harvey
Christchurch
Excellent
Jerome Stephen
Christchurch
Poor
Reviewed: Feb 10, 2025
Tess Obadiah
Christchurch
Excellent
Very satisfied. The car was in excellent condition, the service was attentive, and there was even personalized service. As it was our first time renting a car in New Zealand, they patiently and promptly addressed our questions. The vehicle was in great condition, equipped with ACC, lane-keeping assist, and speed limit reminders, which were very convenient. The interior space was large, and we managed to fit 6 to 7 suitcases.
Read More >Reviewed: May 4, 2025
Hale Benson
Christchurch
Excellent
Belinda Alsop(p)
Christchurch
Excellent
The overall experience was very reliable. Picking up and returning the car was convenient, and there were no issues during the trip. The most commendable part was the test drive when picking up the car, which greatly helped me get familiar with traffic rules and right-hand drive. Since I purchased full insurance, I didn't need to take pictures beforehand, meaning any issues would be covered by the insurance company, so I had no concerns.
Read More >Reviewed: Feb 26, 2025
Tab Halifax
Christchurch
Excellent
Lilith Maria
Christchurch
Excellent
The rental company was very enthusiastic. They contacted us in advance and picked us up at the airport to go to the rental office, which was very convenient.
Read More >Reviewed: Jul 29, 2024
Maxwell Carpenter
Christchurch
Excellent
Judy Dunbar
Christchurch
Excellent
Very satisfied, affordable price, excellent car condition, a car with 10,000km mileage. Delayed the return by half an hour in the end without being charged for an extra day.
Read More >Reviewed: Mar 6, 2025
Delia Jonathan
Christchurch
Excellent
Warner Sassoon
Christchurch
Average
Reviewed: Feb 19, 2025
Sheila Warren
Christchurch
Excellent
Maxwell Daniell
Christchurch
Very good
Pradip Kanakia
Christchurch
Good
As I stated above, the car given to us was smaller than what we booked. The counter staff members were not accommodative to our request for a slightly bigger car as we had more baggage, which was supposed to fit well in the car we had booked. Also, we had to pay a speeding fine of NZD 30 through SNAP that charged us NZD 50 as administrative charge, which was a rip off! The staff at the counter was not particularly friendly and took longer time to attend to me particularly when I returned the car.
Read More >Reviewed: Oct 28, 2024
Bard Collins
Christchurch
Excellent
Armand Church
Christchurch
Excellent
Ida Wat
Christchurch
Excellent
Griffith Anderson
Christchurch
Excellent
Xaviera Eden
Christchurch
Excellent
Lucien Belle
Christchurch
Excellent
Kitty Evans
Christchurch
Excellent
The overall service was excellent, and the car was in great condition. Coincidentally, the staff had just become a new parent when we picked up the car—congratulations! I'll choose your company again when visiting New Zealand next year.
Read More >Reviewed: Oct 12, 2024
Arno Harriman
Christchurch
Excellent
The service attitude was excellent, sincere, and without any upselling.
Read More >Reviewed: Aug 27, 2024
Barry Bobby
Christchurch
Excellent
Renting through the online platform was very convenient, and cancellations didn’t require worrying about extra charges. Although I encountered some scratches during this rental, which involved compensation, the overall service was quite good. Hence, a full score.
Read More >Reviewed: Apr 21, 2025
Ella Baldwin
Christchurch
Very good
When picking up the car, I informed the staff that I had already purchased insurance, but the staff insisted on adding local insurance, citing communication issues. It wasn't until after I paid the $200 deposit with my card that I realized an additional insurance fee had been charged. When I asked for a refund, I was told that the payment was non-refundable. The only option was to cancel the entire order for a refund, which would leave me without a car. Finally, I sought assistance from QEEQ customer service, and the issue was resolved satisfactorily.
Read More >Reviewed: Oct 7, 2024
Yetta Twain
Christchurch
Excellent
The overall service of Europcar is quite good. The car is very new, though the queue for picking up was a bit long. Other than that, no issues.
Read More >Reviewed: Aug 16, 2024
Nelson Jerry
Christchurch
Excellent
Alma Hubbard
Christchurch
Excellent
Osborn Nico(l)
Christchurch
Excellent
Agnes Powell
Christchurch
Excellent
Una Coleridge
Christchurch
Average
Reviewed: Oct 14, 2024
Murray Isaac
Christchurch
Excellent
Greg Gunter
Christchurch
Excellent
Randolph Titus
Christchurch
Excellent
Gary Tom
Christchurch
Excellent
Vincent Cocker
Christchurch
Excellent
Wendy Wordsworth
Christchurch
Excellent
Sonya Taylor
Christchurch
Excellent
Belle Lynch
Christchurch
Excellent
Juliet Wyclif(fe)
Christchurch
Average
Reviewed: Mar 3, 2018
David Noah
Christchurch
Very good
Lester Horatio
Christchurch
Average
Reviewed: Mar 11, 2017
King Ford
Christchurch
Poor
Reviewed: Mar 7, 2025
John Bellamy
Christchurch
Very good
Rose IV.
Christchurch
Very good
Verna Howard
Christchurch
Excellent
The store provided the wrong vehicle model during pickup, but after communicating with QEEQ, the issue was quickly resolved. Although it took some extra time, the overall experience was very good. QEEQ responded promptly and resolved the issue efficiently.
Read More >Reviewed: Feb 10, 2025
Christchurch
Excellent
Crystal Constance
Christchurch
Excellent
Astrid Owen
Christchurch
Excellent
Great car rental experience. The car model was more than sufficient for a solo trip. Handled rain and snow without any issues. Although the car was a bit old, it was totally adequate. Recommended.
Read More >Reviewed: Jun 21, 2024
Bartholomew Ward
Christchurch
Excellent
New Zealand has many mountain roads, the car has enough power, and the brakes are excellent.
Read More >Reviewed: Mar 3, 2024
Christchurch
Excellent
Got an upgrade on vehicle. Took a while to get keys with all the paper work. They told me I had to drop car with them and get taxi for early drop off.
Read More >Reviewed: Jan 13, 2020
Jesse Lamb
Christchurch
Very good
There were no clear signs for the JUCY Christchurch Airport shuttle bus. The staff were not very familiar with the Zuzu platform and actively promoted their own insurance. They seemed surprised by QEEQ's insurance. I checked, QEEQ's insurance seems to have a maximum payout of 8000.
Read More >Reviewed: Feb 5, 2017
Sandra Edison
Christchurch
Excellent
Richard Wesley
Christchurch
Very good
The process was quite slow, but that's expected with overseas rentals. It's always slow the first time renting from a store.
Read More >Reviewed: Mar 2, 2024
Lambert Southey
Christchurch
Very good
It's mainly slow, but that's how it is with overseas rentals. It's always slow the first time renting from a store.
Read More >Reviewed: Mar 2, 2024
Judith Gracie
Christchurch
Excellent
Chester Yonng
Christchurch
Excellent
Joyce Bradley
Christchurch
Excellent
Angela
Christchurch
Excellent
It was a very quick and easy process picking up and dropping off the car. The car was very handy to have in our travels around Christchurch and in great condition. Staff were very helpful and friendly to deal with.
Read More >Reviewed: Jan 5, 2024
Olga Sandy
Christchurch
Excellent
Clara Bernal
Christchurch
Excellent
Very satisfied, good car condition, good service, top choice for overseas self-drive.
Read More >Reviewed: Jan 14, 2024
Queena Symons
Christchurch
Excellent
Penny DuBois
Christchurch
Very good
The queue time was very long due to the high number of people and the staff's efficiency was average.
Read More >Reviewed: Mar 10, 2020
Selena Katharine
Christchurch
Average
Reviewed: Feb 10, 2020
Paul Jerome
Christchurch
Excellent
Upon arriving in Christchurch, we immediately called the rental company, and shortly after, a car with the company's logo came to pick us up. We were attended to by a girl from Taiwan. She was beautiful, enthusiastic, and generously helped us fill out the forms. She provided us with many suggestions and assistance. She was professional, helpful, and both picking up and returning the car went smoothly. We noticed there were many people renting cars in Christchurch, and the staff seemed relatively few.
Read More >Reviewed: Dec 12, 2019
Christchurch
Average
The car I picked up was not the same as the one I had booked. This was very disappointing. The person at the pick up location was not able to provide any information about this and the contact from Koocar was available only by phone and did not pick up when I called. they then responded by text and were quite rude. Koocar would also not allow me to take the car without signing onto additional insurance.
Read More >Reviewed: Aug 17, 2020
Vee
Christchurch
Excellent
You can talk to the staff ,he always respond yours. Reasonable price and Reliable .
Read More >Reviewed: Mar 23, 2020
Juliet Wyclif(fe)
Christchurch
Excellent
Excellent service, they went out of their way to pick us up at a distance. When we got stranded due to flooding, they helped us check road conditions and extended the rental.
Read More >Reviewed: Dec 11, 2019
Jane Pullan
Christchurch
Average
Reviewed: Nov 29, 2019
Christchurch
Excellent
Staff was good...greeted n treated well but they showed up a bit late.
Read More >Reviewed: Feb 23, 2019
Christchurch
Very good
They're very helpful and accomodating. Especially, they don't charge us anymore for next days due to the Covid-19 Lockdown here in New Zealand, while waiting our flight home.
Read More >Reviewed: Mar 31, 2020
Dave
Christchurch
Excellent
They were excellent in terms of customer service. The vehicles we have used have been older models and therefore extremely good value for money. They were mechanically in good condition and drove well. A month of driving in the South Island without a hitch.
Read More >Reviewed: Mar 12, 2020
Justin Maugham
Christchurch
Poor
Reviewed: Feb 20, 2020
Ben Emily
Christchurch
Average
Reviewed: Feb 14, 2020
Ben
Christchurch
Average
Car was severely damaged from previous rentals (cosmetic only) and was in a poor condition. Windscreen chips /cracks should have resulted in a new windscreen being fitted. Oil warning light was on and we were advised the firm didn't have the equipment to take it off. No clear policy on what constitutes damage or not (even when the car is quite damaged already). No deposit taken for car.
Read More >Reviewed: Feb 12, 2020
C.Koh
Christchurch
Good
Good deals. Didnt get a kia carnival as "suggested". Gor a Previa instead. So the space was kinda tight.
Read More >Reviewed: Mar 29, 2020
Louis Barney
Christchurch
Average
Reviewed: May 22, 2018
William Piers
Christchurch
Average
Reviewed: Dec 20, 2017
Todd Southey
Christchurch
Poor
Reviewed: Oct 7, 2017
Albert Irving
Christchurch
Excellent
Christchurch
Good
D.Mikhalionak
Christchurch
Excellent
Y.Xiang
Christchurch
Average
Service was terrible. When drop off the car, the service lady insisted there were scratches and asked for penalty. I wiped off the scratches as they were just dirt. That lady insisted there was a chip on the windshield and asked for penalty as well. I explained it was evidenced on check in and that was not caused by me. However I still received a letter claiming $120 repair fee for that tiny 10mm chip. The company is clearly cheating the money!
Read More >Reviewed: Feb 7, 2020
Erik K
Christchurch
Excellent
The car and customer service exceeded my expectation. The collection and drop off was easy and superb. Highly recommended.
Read More >Reviewed: Dec 31, 2019
Christchurch
Average
Car was old, dented body work, quite dirty, and very noisy to drive, not great suspension. We quickly realised why it was so much cheaper than the other care hire places. Staff friendly but clearly not enough of them and low staff morale. On our arrival they initially told us we'd have to wait two hours after the scheduled pick up time for our car to be ready. After a 36 hr plane journey from Europe with 3 small children this was completely unacceptable. We said so and they somehow rustled up a far in 20 minutes... Tank wasn't full but they were relaxed about it.
Read More >Reviewed: Jan 13, 2020
craig
Christchurch
Good
I was given a Hyundai accent in almost new condition...not a Toyota. When I went to collect my vehicle was told I had to pay an extra $20 a day as I didn't have full coverage. When booked in Australia I thought I had it all paid for. Not happy. Service was fine
Read More >Reviewed: Nov 26, 2019
R.Henry
Christchurch
Excellent
A.Adam
Christchurch
Good
I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.
Read More >Reviewed: Sep 27, 2019
Christchurch
Excellent
They did not have the car I requested, and tried to "upgrade"me to a larger car. Unfortunately, bigger does not always mean better when hiring cars to drive around an unfamiliar city. They then tried to give me a car that cost more per day. Eventually, they managed to "find" a car that was more suitable -- why it was not offered in the first place is a bit of a mystery.
Read More >Reviewed: Jul 18, 2019
I.Wannamaker
Christchurch
Very good
Olivia Jeremiah
Christchurch
Very good
The service was generally okay, but the waiting time was quite long, probably due to the high season.
Read More >Reviewed: Nov 8, 2019
A.White
Christchurch
Poor
Our flight information changed the morning we were leaving the USA for our trip, which was two days before we attempted to pick up the car. I called right cars, knowing there was a time difference and it was late at night in New Zealand, however I wanted to confirm the change in pickup time as soon as I found out the flight information changed. We were originally to land around 1pm, and it changed to land at 11pm. A man answered who said he was working from home, and I told him I wanted to make sure we could pick up when we landed even if it was at night outside of office hours. He confirmed, saying that he was going to be on shift at that time. When we landed, I called for the shuttle and the same man told me no one was there, that I was supposed to pick up the car at 11am THE NEXT DAY. I told him that I could not come back the next day, that I specifically checked with him that i could pick it up at night and he insisted that the pickup time was set for 11am. I told him to cancel the car, and went to an airport desk to rent a car that I could take straightaway. When I called to get a refund the next day, I was told I had to go through the booking company. I called and was told I was marked a no-show, so I could not get a refund. I called the owner of Right Cars and he said he would have to do some investigating, but I have heard nothing since.
Read More >Reviewed: Sep 7, 2019
Susie Hudson
Christchurch
Excellent
The company's 8-seater was a bit small, so they gave us two Nissan 5-seaters instead, with no price change.
Read More >Reviewed: May 30, 2019
Christchurch
Very good
Christchurch
Very good
The car itself was fine; drove well, no issues. The only problem was the fact that everything was in Japanese and it hadn't been switched 9ver yet despite having over 150,000 kilometers logged.
Read More >Reviewed: Apr 20, 2019
Gilbert Foster
Christchurch
Excellent
The rental staff were extremely friendly and communicative in English. They agreed to let us return the car later and even gave us a free ride to the airport. They also helped us deal with a parking ticket. Really appreciate it!
Read More >Reviewed: Apr 2, 2019
Maxwell Daniell
Christchurch
Poor
Reviewed: Apr 29, 2019
Meredith Flynn
Christchurch
Excellent
Zora Josh
Christchurch
Excellent
The service was excellent. They picked us up from our accommodation, brought us to the rental location, and then dropped us off at the airport. The owner was very enthusiastic and provided local tips on parking and scenic spots.
Read More >Reviewed: Jan 7, 2019
Virginia Wilson
Christchurch
Excellent
The company established contact with us while we were still at home and picked us up at the airport to get the car, which was very convenient and fast.
Read More >Reviewed: Aug 4, 2018
Murray Isaac
Christchurch
Average
Reviewed: Mar 1, 2019
Cash Stevenson
Christchurch
Excellent
Due to a flight delay, I arrived late at night and couldn't pick up the car that day. The next morning, I called the rental company, and the owner personally drove to my hotel to take me to the office for the paperwork and car pick-up. The owner also drove me back to the hotel when I returned the car. Quite an experience! (It's a small company with limited staff.) Haha.
Read More >Reviewed: Feb 20, 2019
t.sun
Christchurch
Poor
Tyrone Kelsen
Christchurch
Average
Reviewed: Jan 16, 2019
Katherine Alick
Christchurch
Excellent
Tom Funk
Christchurch
Poor
Reviewed: Mar 22, 2019
Christchurch
Average
I was disappointed with the professionalism of the company and the unusual requests to do car hand over and return at a supermarket.
Read More >Reviewed: Jan 28, 2019
Korina
Christchurch
Excellent
Harriet Finn
Christchurch
Excellent
Great service, they accommodate the actual needs of the customers, and the car was in excellent condition with only about 3,000 kilometers.
Read More >Reviewed: Jan 6, 2019
Prima Maltz
Christchurch
Very good
Lisa Betty
Christchurch
Average
Reviewed: Jan 4, 2019
Candice Newman
Christchurch
Poor
Reviewed: Dec 15, 2018
Christchurch
Good
They were helpful, it seemed to take a while to get the paperwork sorted and the man seemed a bit flushed. Ok experience overall.
Read More >Reviewed: Jan 16, 2019
Audrey Salome
Christchurch
Average
Reviewed: Mar 9, 2017
Reg Moses
Christchurch
Average
Reviewed: Jan 24, 2017
Nigel Jane
Christchurch
Poor
Reviewed: Jan 6, 2017
Alexia Reade
Christchurch
Average
Reviewed: Dec 16, 2016
Rodney Raman
Christchurch
Very good
Each person's processing time was too long. But the service was good.
Read More >Reviewed: Nov 5, 2018
Sandy Madge
Christchurch
Excellent
Both pickup and dropoff were at the giant Hertz company, amazing! I rented a Corolla but was given a high-end Mazda 3 with less than 40,000 kilometers and cruise control. It made the journey much easier. This car rental experience was awesome.
Read More >Reviewed: Jan 7, 2016
Alger Washington
Christchurch
Excellent
Excellent service attitude. Even though the service staff was quite elderly, they were still very patient and attentive. Very nice.
Read More >Reviewed: Sep 26, 2018
Rosemary Godwin
Christchurch
Very good
They should provide more detailed information on where to catch the shuttle bus after leaving the airport. The bumper was already damaged when we picked up the car.
Read More >Reviewed: Jan 11, 2018
Joy Julian
Christchurch
Excellent
Abner Timothy
Christchurch
Very good
Sam Dewar
Christchurch
Average
Reviewed: Feb 13, 2017
Cora Hume
Christchurch
Excellent
It takes up 45% of all car rentals. Top selected car types are: Small, SUV, and Large.
Lowest rental rates at the Christchurch Airport (CHC) is USD 42.72 on average, and can go up to USD 86.18 at the busiest December. Use this conclusion to schedule your trip to your best interest.
In contrast, Sunday is the least busy day.
More bookings mean more time spent on queueing up at the counter. Prepare yourself if it is going to take you a long time to pick up from the Christchurch Airport (CHC).
Most customers book a rental car from Christchurch Airport(CHC) for 4 days, showing a medium length of rental period is more favored.
One-way car rentals take up nearly 30% of the total bookings at Christchurch Airport (CHC).Out of it, besides Queenstown, other top destinations : Auckland, Picton.
On average, Basic Protection costs USD 52.81 per day for Small, USD 74.1 for SUV and USD 77.79 for Large.
Customers from Falkland Islands choose Christchurch Airport(CHC) the most as the start point of both their business and leisure journeys.
Renters from New Zealand prefer more spacious car models like Kia Carnival,Toyota Hiace and Nissan Elgrand 2008 Or Similar.
Thailand renters like to plan much more ahead, they usually make the online booking 120 days before pickup from the Christchurch Airport (CHC).
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