8 Car Rental Brands at Hat Yai International Airport (HDY)

Very good. The Thai girl at the counter spoke English without any issues and answered all my questions clearly.

Reviewed: Oct 13, 2025

The store is conveniently located on the main road leading out of Hat Yai Airport, near the exit. Car pickup is fast, the staff provide detailed explanations, and the vehicles are in great condition. For returns, simply call the staff 10 minutes before arriving at the airport, and someone will meet you to collect the car. The inspection is quick. Overall, it's very convenient.

Reviewed: Aug 21, 2024

Very good, handled the accident properly.

Reviewed: Feb 29, 2024

The staff who attended to us were very friendly and polite.

Reviewed: Feb 6, 2024

Clean and comfortable Staff very courteous Could not ask for more

Reviewed: Jul 30, 2023

Very satisfied.

Reviewed: Apr 8, 2025

We got a very good car. I have been to this office several times and I am always extremely satisfied.

Reviewed: Apr 3, 2025

Everything was simple.

Reviewed: Oct 12, 2024

Hatyai airport you need to go outside if the terminal so staff will come to show your name and taje you to the office. And krabi airport you need to drop the car at the terminal 1 there are sign if the company you just park the car go inside the terminal and look for office and drop the key.

Reviewed: Mar 20, 2020

Yes staff was helpful. Just that the language barrier could be an issue. Also the staff didnt advice me on the nearest petrol station to the airport to refuel the gas. I had to figure that information myself

Reviewed: Feb 2, 2025

The pick up process was easy and hassle free. However, the drop off was otherwise. Due to language barrier I had procced to park the car at the airport parking and incurred parking fee of THB20. There was no clear explanation on the drop of process. Overall I am satisfied with the service.

Reviewed: Dec 29, 2019

Perfect trip

Reviewed: Oct 18, 2019

This was my first time using a car rental service. While the vehicle itself was good, my experience with AVIS customer service in Hatyai airport was horrible. Staff were rude and I felt rushed throughout the entire chaotic pick-up process. I arrived at the AVIS counter to pick-up the vehicle and was given paperwork to sign without much time to read what I was about to sign. The girl kept rushing me, "Sign here! Sign here!", despite me clearly having questions. The girl did not know or pretended not to know about the AXA insurance coverage I had purchased together with my booking. After paying THB8000 (amount which was not mentioned when the booking was made online) from my credit card as deposit, I was told to go outside the terminal to collect my vehicle. It was raining now. As a guy was about to handover the car keys to me, he receives a call on his mobile phone from someone asking me for my credit card number. Not wanting to read my credit card number to some random caller over the phone in a foreign country, I was told to go back to the AVIS counter inside the terminal. I had to walk around the terminal building in the rain and go through Thai airport security again to get to the AVIS counter, soaking wet. I was told that the girl needed my credit card details for AVIS records (even though my deposit payment earlier had already cleared) and that she had forgotten to ask for it earlier. After giving my credit card information, I go outside the terminal again, where once again I am rushed to sign documents taking custody of the vehicle despite asking to inspect it first. The guy and I walk around the car in the rain looking at minor scratches and dents, with me wondering why AVIS does not have a shaded area or at least an umbrella for this process. After signing over ownership of the vehicle, everything was smooth sailing. Despite minor scratches and dents, the car was clean and in good driving condition.

Reviewed: Aug 13, 2019

Reviewed: Feb 2, 2018

There is no counter in the airport but there will be a staff to pick you up at the airport to National office nearby. Fast process. Staff is polite and helpful. But I forgot my glasses in the car but noone find it.

Reviewed: Nov 19, 2019

Good service

Reviewed: Oct 18, 2019

Great service

Reviewed: Sep 29, 2019

The Car was Clean. The National Office IS located outside airport. So We have to wait for while before they came to pick up us.

Reviewed: Aug 21, 2019

Quite good.

Reviewed: Jun 13, 2019

They did a free upgrade to a 7 seater SUV for me. It is a wonderful experience because we seldom have chances to drive such a high grade vehicle. However, for those that has tight budget in spending, you may pay a little higher fuel cost due to vehicle fuel consumption. The staff were friendly and professional. Administrative side was fast and they are not pushy for extra insurance. In overall, a good experience.

Reviewed: Oct 2, 2019

General it is ok with me, but the car seemed quite old n the mileage already done 95000kmz The seats are dirty. Unacceptable

Reviewed: Sep 23, 2019

Staff at Hatyai Airport are fully support when pick up and drop off a car, great service mind always, nice, polite and answer any question with clear answers.

Reviewed: Jul 21, 2019

I am satisfied and happy with my last vehicle rental. 27/6/19 to 30/6/19 They gave me A realitively new vehicle. My first rental with them was unsatisfactory, because they gave me a old model. After I complained, they must have note it. Thank your ThaiCar Rent. Keep up the good work! Best Regards, Pang H.L.

Reviewed: Jul 2, 2019

Ok

Reviewed: Jun 16, 2019