26 Car Rental Brands at Ankara Esenboga Airport (ESB)

Initially, the car pickup experience was pleasant, and the service was good. However, the car return process was extremely disappointing. After entering the airport, there were no clear signs, and there were no staff members at the return point. Even after contacting them to come to the departure hall, they never showed up. My flight was about to take off, yet they asked me to go back to the parking lot and leave the keys in the car.

Reviewed: Mar 21, 2025

Arrived at the airport at 10:30 PM. One staff member was at the counter, and two were in the parking lot. Overall service was decent, neither enthusiastic nor rude. The car model was not as booked—we reserved a Volvo but got a Peugeot. The staff explained that they haven’t had that model of Volvo recently and were unsure how the platform handled the communication.

Reviewed: Oct 28, 2018

I was very satisfied with the airport service. They charged an extra day as a deposit when picking up the car, which was fully refunded after the vehicle inspection upon return. No additional charges occurred after returning home.

Reviewed: Aug 25, 2014

Satisfied

Reviewed: Dec 10, 2024

Smooth car pickup

Reviewed: Jul 1, 2024

The overall service is really good.

Reviewed: Jun 18, 2024

Very satisfied with Gold Car rental company

Reviewed: Jun 15, 2024

Very poor service regarding the coverage against damage. They asked for polis report for any damage even smal scratches.

Reviewed: Oct 3, 2019

Transaction rapide. J’ai eu la chance d’avoir un véhicule neuf ayant seulement 2 mois. Excellent véhicule et excellente location

Reviewed: Aug 15, 2019

45 ₺ approx. 8$ daily car insurance paid.

Reviewed: Aug 8, 2019

Staff speaks good English. However, I was charged extra (30 TL per day) because goldcar claims that i have been driving for less than 5 years based on my current driving license that was renewed on 2015 and demanded i show proof that I have been driving for more than 5 years. Also, goldcar tried to sell me insurance for collision damage waiver even though i show the booking voucher where I have purchased insurance.

Reviewed: May 29, 2019

The service attitude was pretty good.

Reviewed: May 9, 2024

Pickup and return were very convenient, no hassle!

Reviewed: Jan 8, 2024

Was given a worse car which smelled a bit. Drop off wasn't smooth. But price and staff politeness was great!

Reviewed: May 9, 2019

I have used QEEQ's overseas car rental services multiple times and have always been very satisfied.

Reviewed: Oct 29, 2021

Staff were supportive . Despite that car was mentioned as A instead of GLA but they gave us a big car at same price .

Reviewed: Aug 24, 2019

I didn’t like the car I got a Ford Kuga smaller and I didn’t like the ride

Reviewed: Nov 9, 2019

Picking up the car was very smooth, taking only about twenty minutes. The staff didn't push any additional products, merely inquiring if we preferred a diesel SUV. The service attitude was excellent. During the trip, we had a minor accident. The police arrived quickly, but it was the rental company, Enterprise, that handled the issue effectively. Their solution was very considerate of our needs. Kudos to Enterprise. Returning the car was also very smooth.

Reviewed: Oct 8, 2017

I don’t like it because they take the deposit without any causes and i send mail but i did not get any answer .

Reviewed: Oct 13, 2019

I had booked a Tucson and they gave us a small jeep and it was totally a terrible experience driving us. they delivered the car almost 0 fuel and they told us to deliver it that which as you know it is impossible to deliver a tank 0 fuel and that resulted in them getting the car back 20% tank and re-imbursement

Reviewed: Oct 2, 2019

Excellent

Reviewed: May 27, 2019

During pick-up, the staff didn't inform us that there was a card for exiting the airport parking in the registration document, and it was taken away by the staff. We found out about the card only at return and had to pay a fee. The staff handling the car return spoke only Turkish, using a translation app which led to communication issues and misunderstandings. They also didn't inform us about potential extra charges, which felt quite bewildering.

Reviewed: Aug 22, 2019