Guest reviews

• Shouqizuche

  10 - "Very satisfied."

• AVIS

  8 - "The staff are professional and efficient."

• AVIS

  10 - "Good service."

• Thrifty

  8 - "Not bad, you need to pay a 750 Swiss Franc deposit when renting the car."

• FLIZZR

  10 - "Good price and good deal overall!"

• FLIZZR

  10 - "The staff was very friendly and explained everything clearly."

• Alamo

  10 - "Very satisfied"

• Shouqizuche

  8 - "Quite fast."

• Europcar

  10 - "Great experience, the car was very new with less than 1,000 kilometers."

• Hertz

  8 - "Overall, it's okay and satisfactory."

• Europcar

  10 - "Excellent service!"

• Alamo

  10 - "Average service, entered the information on the tablet myself."

• Europcar

  10 - "Smooth car pickup process."

• Thrifty

  10 - "Very good and very satisfying."

• Shouqizuche

  10 - "Very satisfied, especially grateful to the service staff at the drop-off location for waiting after hours."

• Europcar

  10 - "The staff were very friendly during pickup, and even though I didn’t purchase the company's insurance, there was no aggressive upselling."

• Hertz

  6 - "We booked a Ford Focus, but when picking up the car, we were told that this model was not available. Instead, we were asked to switch to the Sportage class and charged an upgrade fee of 180 francs, which I find unreasonable."

• Enterprise

  10 - "Highly satisfied."

• Budget

  10 - "Excellent"

• Alamo

  4 - "Make sure to check with a flashlight when returning the car, and take clear videos and photos when picking up the car."

• AVIS

  10 - "Satisfied"

• Alamo

  4 - "The rental company charged arbitrary fees, added an upsell fee, but the actual car model remained unchanged."

• Hertz

  10 - "Very satisfied, the car is very new and easy to drive. I arrived 40 minutes early, and they still handed the car over to me."

• Hertz

  10 - "Very satisfied, both pickup and dropoff were very smooth."

• Alamo

  10 - "Very satisfied, the process was quick, and the customer service attitude was excellent."

• Europcar

  10 - "Patient and attentive service."

• Alamo

  10 - "Good service, minimal upselling, and free car upgrade."

• Europcar

  10 - "Quite satisfied."

• AVIS

  10 - "There were some issues, but QEEQ's service was excellent and resolved them promptly."

• Alamo

  10 - "Very satisfied."

• Europcar

  10 - "Picking up and dropping off the car was very convenient. The car was clean and quite new. Driving in Europe was easier than I expected."

• AVIS

  10 - "Very satisfied. The deposit was refunded promptly, and there were no hidden charges."

• Hertz

  10 - "Satisfied, the car is relatively new with only 28,000 kilometers on it. The condition of the car is good, and it's easy to drive."

• Hertz

  2 - "Returned the car in Zurich, the staff checked and said everything was fine. Yet, after returning home, the bill claimed the fuel tank wasn’t full. Scam company, Europeans don't seem very credible in this case."

• Alamo

  2 - "The overall service was poor. The reception staff had a bad attitude and did not explain things clearly. Despite having already purchased the supplementary insurance, the rental staff still forcibly tried to sell additional insurance, which was firmly declined. If the company cannot urgently improve the quality of its personnel, I suggest closing this branch. I travel abroad every year and often rent cars, but this was a bad experience. The service attitude of the ALAMO Zurich rental staff was extremely poor and impatient. They also insisted on pushing additional insurance (even though I had already purchased it when booking). The professionalism of the staff at this branch needs urgent improvement. If this reflects the general quality of staff here, I suggest shutting it down."

• Budget

  10 - "Good service, very smooth experience."

• Europcar

  10 - "The store is easy to find, just a few minutes' walk from the train station. The staff was very friendly and upgraded me to an Audi, which was a brand-new car with only 2000 kilometers on it."

• Hertz

  10 - "The process is simple and the service is warm and friendly."

• Alamo

  8 - "【Real Experience Renting a Car at Zurich Airport | Lazy Version Summary】 ✅ Pros: 1⃣ Super Convenient Location: The pickup point is directly opposite the airport arrival hall, a 5-minute walk with clear signs. 2⃣ High Service Efficiency: Staff are fluent in English, and the process is completed within 10 minutes, keys handed over directly. 3⃣ Reliable Vehicle Condition: Received a car less than 2 years old, full fuel, clean interior, Swiss car rental quality is trustworthy. ⚠ Notes: ▪ Price Excludes Tax: On-site payment may be about 50% higher than the booking price (e.g., website shows 100 CHF, actual payment around 150). ▪ Be Cautious About Model Upgrades: Avoid being tempted by 'free upgrades' unless necessary, as they might come with hidden tax and insurance costs. ▪ Two Options for Insurance: → Hassle-free: Choose full coverage from the rental company (about 30 CHF extra per day, no need for inspection at drop-off). → Cost-saving: Buy third-party insurance in advance (remember to take videos of the entire car during pickup, especially wheels and windows). "

• Hertz

  10 - "The car was in good condition, picking up the car was quick, and the store was very easy to locate. The pickup process was completed within minutes."

• Hertz

  10 - "Communication was smooth, showed them the QEEQ full insurance document and they didn't try to upsell."

• Alamo

  10 - "Excellent service, the customer support was very helpful."

• Shouqizuche

  2 - "Poor service, will file further complaints. Pickup location: Geneva Airport"

• Alamo

  6 - "After the contract amount was confirmed, an extra charge of over 100 dollars was mysteriously deducted. Although the overcharge was refunded a few days later after I raised the issue with Zuzuche, the store never provided any explanation or apology. The experience was not great!"

• Europcar

  10 - "Very satisfied! It was a joyful experience!"

• Europcar

  4 - "The car looked fine. However, while driving on mountain roads, the brakes made a strange noise, and the accelerator stopped working. Luckily, I was close to the destination and barely made it to the parking lot. Otherwise, the consequences could have been serious."

• AVIS

  10 - "Satisfied"

• Europcar

  2 - "Forced consumption"

• Europcar

  10 - "Good."

• Alamo

  10 - "Good service attitude."