14 Car Rental Brands at Zurich Airport (ZRH)

The staff are professional and efficient.

Reviewed: Jul 14, 2025

Satisfied

Reviewed: Jun 2, 2025

Average. When picking up the car, the staff mentioned that besides the car we originally booked, there was a BMW 5 Series Touring available at the same price. We asked if it could fit five suitcases, and the staff said the BMW was more suitable. However, when we went to pick up the car, we found the luggage couldn't fit. We returned to the store for help, but another staff member said it was impossible for him to assist us. When we requested a car swap, he claimed it was already the largest model available and refused to exchange it. His attitude was unfriendly. Eventually, we managed to fit all the suitcases ourselves. There were hidden charges since the so-called deposit has not yet been refunded. It's unclear if, as stated in the booking, no extra fees were supposed to be charged at the store.

Reviewed: Oct 8, 2024

Great attitude and fast return process. Added a co-driver with a simple procedure.

Reviewed: Sep 2, 2024

Good

Reviewed: Jul 25, 2024

Overall, it's okay and satisfactory.

Reviewed: Jun 23, 2025

Very satisfied, both pickup and dropoff were very smooth.

Reviewed: May 26, 2025

Service was professional and friendly, and the process was quick and efficient, completed within 10 minutes.

Reviewed: Apr 10, 2025

Very satisfied

Reviewed: Mar 4, 2025

Very satisfied

Reviewed: Jul 1, 2025

Average service, entered the information on the tablet myself.

Reviewed: Jun 20, 2025

The rental company charged arbitrary fees, added an upsell fee, but the actual car model remained unchanged.

Reviewed: May 27, 2025

Very satisfied.

Reviewed: May 17, 2025

The overall service was poor. The reception staff had a bad attitude and did not explain things clearly. Despite having already purchased the supplementary insurance, the rental staff still forcibly tried to sell additional insurance, which was firmly declined. If the company cannot urgently improve the quality of its personnel, I suggest closing this branch. I travel abroad every year and often rent cars, but this was a bad experience. The service attitude of the ALAMO Zurich rental staff was extremely poor and impatient. They also insisted on pushing additional insurance (even though I had already purchased it when booking). The professionalism of the staff at this branch needs urgent improvement. If this reflects the general quality of staff here, I suggest shutting it down.

Reviewed: May 9, 2025

Excellent

Reviewed: Jun 4, 2025

Good service, very smooth experience.

Reviewed: May 7, 2025

Satisfied

Reviewed: Apr 17, 2025

Very satisfied.

Reviewed: Oct 10, 2024

The car was very new, only 10,000 kilometers, with adaptive cruise control, making highway driving very easy.

Reviewed: Oct 2, 2024

Forced consumption

Reviewed: Apr 22, 2025

Good.

Reviewed: Apr 20, 2025

Excellent

Reviewed: Apr 5, 2025

Good service

Reviewed: Apr 1, 2025

Very satisfied

Reviewed: Feb 13, 2025

Efficient and excellent service.

Reviewed: Feb 19, 2025

If it's not your first time driving in Europe, you can skip the optional services offered by the store. For beginners, it's better to purchase them for peace of mind.

Reviewed: Nov 9, 2024

Great!

Reviewed: Oct 13, 2024

The process was very fast, both picking up and returning the car were quick. However, the credit card hold release took a long time.

Reviewed: Sep 15, 2024

Pretty good, both pick-up and drop-off are convenient.

Reviewed: Sep 11, 2024

Car was in good condition. But We waited more than 1 hour in airport in order to reach the office phone, I was trying to call them thru whatsup, but it turned out that they don't answer whatup calls early mornings....

Reviewed: Sep 6, 2024

At Zurich Airport, the guy in charge of handing over the car mentioned a lot of fees and said the car was brand new. He required a 2000 CHF deposit. In reality, there were a few scratches. Thankfully, we took some random photos before departure; otherwise, it would have been hard to explain.

Reviewed: Jul 19, 2024

Average

Reviewed: Jul 14, 2018

Good, Fast and Efficient, Even Got a Free Upgrade to Automatic

Reviewed: Jul 5, 2017

Not bad. Chose this company because its brand is close to HERTZ and EURO CAR but with better pricing. However, the remaining cars available were all Japanese models which I'm not fond of.

Reviewed: Jul 7, 2016

The car rental process was simple without any insurance upselling. It took just 5 minutes to complete the paperwork. After that, you collect the keys and get the car from the parking lot yourself. QEEQ previously mentioned that an international driving permit was required, but that wasn't the case. I confirmed through the official website that an English translation of my driving license was acceptable, and they accepted it without any issues. Furthermore, I booked a mid-size car (expected i40 or BMW 1 series), but they upgraded it to a Mercedes 220, which was great. Returning the car was as easy as driving to the return location, where a staff member inspected the exterior and dashboard in 3 minutes. The final bill was emailed to me the same afternoon.

Reviewed: Apr 15, 2015

No avisaron de que el dia de la devolución NO ESTARÏAN para recibir el coche, ni para llevarme de regreso al Aeropuerto. Ésto no está en ninguno de los puntos que me advirtieron. Hice llamadas y nadie atendió.Me amenazaron por whatsApp de que el traslado al aeropuerto costaba 120CHF, pero no lo habian detallado ni en el contrato ni en todas las advertencias que me hicieron al retirar el coche. Espero que liberen el cargo de reserva porque yo si he cumplido con mi parte y heentregadoel coche en perfectas condiciones + depósito lleno.

Reviewed: Jun 26, 2024

Excellent, the staff were very nice! Comparing other options, this company offers the best value for money!

Reviewed: Jun 22, 2024

Very satisfied

Reviewed: Jun 21, 2024

This car rental company is really great! Initially, I had to rent a car in a hurry due to a cancelled train. However, the staff at the store were warm and considerate. Although they first upgraded me to a manual car, I later requested an automatic one. Even though it was after their working hours, they still accommodated my request cheerfully and charged a reasonable fee. The entire process was handled with a fantastic attitude, leaving me very satisfied. After returning the car to the drop-off point, their subsequent handling was professional and efficient. They carefully checked the car's condition, and the whole process was quick, smooth, and friendly, without any impatience. It made a very strong impression on me, and I would definitely choose this rental company again if I need to rent a car in the future.

Reviewed: Jun 16, 2024

Tenemos un problema, pese a haber contratado un seguro, nos rozaron el coche sin nosotros darnos cuenta y ahora nos quieren cargar con los gastos. Cuidado!

Reviewed: Jan 8, 2024

Overall experience was good. I got a upgrade to Audi Q2. Unirent is handled by Europe Car.

Reviewed: Apr 28, 2024

The service attitude is quite good.

Reviewed: Feb 21, 2024

Excelente servicio.

Reviewed: Jan 3, 2024

Car company was europcar, for just 5 frank per day they upgraded the car to automatic and that too 7 seater.

Reviewed: Sep 25, 2022

Booked a manual transmission but given the chance to get an automatic at no additional cost. They also included free onboard GPS

Reviewed: Oct 22, 2019

Not bad, you need to pay a 750 Swiss Franc deposit when renting the car.

Reviewed: Jul 10, 2025

It was ford focus hybrid, very nice and confortable

Reviewed: Mar 22, 2024

There wasn’t anybody on the thrifty desk but the staff from hertz did it all for us. They were very helpful.

Reviewed: Aug 20, 2019

Very satisfied.

Reviewed: Mar 2, 2024

Good service. Just

Reviewed: Oct 7, 2022

The car given was a brand new Opel Grandland X. Fully loaded car with great comfort of driving. The landy at reception counter was very prompt and cooperative.

Reviewed: Jan 17, 2020

I love the car I rented. It was a pleasure driving it.

Reviewed: Nov 9, 2019

I had a minor scratch of the rim of the front right tyre and is now waiting for the documents for claiming my full comprehensive insurance with eastrentcars. This is a bit tedious and Hertz is not very helpful.

Reviewed: Sep 26, 2019

Good

Reviewed: Sep 23, 2019

Honestly,this is my first time booking through EasyRentCars and to my surprise it was excellent. At first I had a skeptical thoughts because as others said, book only from official website Europcar, Sixt, Hertz etc big company, cuz it will not give headache. Cuz Dollar is not very big names like others,but it is managed by Hertz so it was no problem at all. During collecting my car was great cuz the staff very friendly and helpful. She upgrade from my Ford Focus estate to Mazda CX5 with addition CHF10 per day..and ad hoc add in second driver for CHF50 only, I got the brand new car with only 8km milage..just a new born baby for me

Reviewed: Jun 27, 2019

Excellent and thoughtful service. Since their shop is not inside the airport building, they send someone to pick you up and take you to the shop to complete the rental process. Highly recommend this company. We will choose them again next time we visit Switzerland.

Reviewed: Aug 28, 2019

All good with these guys. Didn't need a credit card as they took a deposit on a debit card.

Reviewed: Jul 19, 2019

Good deal and value for money

Reviewed: Jul 2, 2019

Kindly return rest of the money. They deducted 1000 swiss franc for a windshield damage n said rest will be returned after a month.No communication yet.

Reviewed: Aug 17, 2019