11 Car Rental Brands in Edmonton, Alberta, Canada

The car was very new, with only a few hundred kilometers driven.

Reviewed: Jul 11, 2025

Very satisfied

Reviewed: Apr 18, 2025

Had to wait for 15 minutes, no upselling, but the additional airport construction fee was as high as 15.6%. Don't trust the fees suggested during booking that should be paid on-site.

Reviewed: Aug 21, 2024

Very satisfied

Reviewed: Nov 10, 2023

We felt bullied, forced and cheated into buying Hertz Car insurance policy despite informing the counter person we were covered thru you guys.

Reviewed: Aug 20, 2019

Very satisfied.

Reviewed: Jul 6, 2025

Very good

Reviewed: Jun 23, 2025

Extremely satisfied

Reviewed: Oct 13, 2024

Pickup and drop-off were very simple.

Reviewed: Sep 28, 2024

Satisfied

Reviewed: Jul 1, 2024

A very good company with high efficiency in picking up and returning cars.

Reviewed: Feb 24, 2024

The queue for picking up the car was quite long, and they tried to upsell better insurance before handing over the car. The service attitude was fairly good, but we later found out during refueling that the fuel tank was not full when we picked up the car.

Reviewed: Jun 16, 2025

The car wasn't cleaned and was very dirty. When returning the car, there was no one to receive it, so I had to go to the counter to find someone.

Reviewed: Jun 12, 2025

The staff was very nice when returning the car.

Reviewed: Aug 21, 2024

Excellent

Reviewed: Jul 21, 2020

Fast, and thorough explanations. The rental price includes the excess coverage, which is very reassuring

Reviewed: Mar 30, 2020

It's okay, but the time restrictions are quite strict. Returning the car more than half an hour past the scheduled time may incur nearly a full day's charge.

Reviewed: Jun 10, 2025

I had a very good experience at the front desk.

Reviewed: Sep 13, 2023

Tout était très bien

Reviewed: Aug 24, 2023

The booking translated to luxury class at National, so I was extremely happy with my experience

Reviewed: Aug 18, 2022

Excellent

Reviewed: Aug 15, 2020

Overall good experience, similar to Thrifty in the US. Thrifty lets us choose any car from the same category, but Avis assigns a specific car without the option to choose.

Reviewed: Jun 17, 2019

Like: We picked up a new 2018 Santa Fe with only 17km on it. It ran smoothly and we had zero issues with it during our 4000km trip around BC, Alberta and the states. We are very satisfied!!!

Reviewed: Jul 28, 2018

The vehicle was almost new with just over 5000 km, and I got a free upgrade from a mid-size car to an SUV.

Reviewed: Sep 1, 2014

They didnt have a small car which is what i booked originally. They said i can get a SUV but i wanted a small car. So they had one small car which was returned and he said i could take that. The car was very dirty as it was never cleaned. However the customer service was great.

Reviewed: Aug 30, 2019

Everything could have been better with Routes. Horrible customer service. Waiting for 60 minutes for shuttle to airport.

Reviewed: Aug 13, 2019

Minimal wait for shuttle between airport and rental location. Very good service. Lower prices in part due to off-airport location. No hassle over us providing our own insurance. No unexpected charges.

Reviewed: Aug 9, 2019

Didn’t realize it wasn’t in airport, but was very easy to find. Great service, quick, and efficient.

Reviewed: Aug 8, 2019

Charges for out of province and miscellaneous just adds up. It was expensive to hire through you guys

Reviewed: Aug 7, 2019