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11:30 PM
11:30 PM
Last updated on: Jul 14, 2025
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Rent a car49Rental Locations
18Airport Locations
Bing Smith
Calgary
Very good
J.Wiggins
Calgary
Excellent
Great service very friendly and took time to step you through it The only thing that was tricky was the wait time to have your sizable deposit returned. When on holidays it would be great if this was quicker especially when returned in a great condition. It just helps with further holiday expenses.
Read More >Reviewed: Jul 3, 2025
Nicola Billy
Calgary
Very good
The car was in good overall condition and had a full tank of fuel at pickup. Overall driving experience was satisfactory.
Read More >Reviewed: Jun 23, 2025
Cornelius Gill
Calgary
Excellent
Vincent Cocker
Calgary
Excellent
T.Sotthisopha
Calgary
Excellent
The staff was professional and quite helpful. He was not hesitate to repeat the explanation for me. Also, the pick up location was quite a bit confusing but the drop off was quick and swift. Luckily, the staff suggested about the car insurance which put your mind at ease.
Read More >Reviewed: Jun 23, 2025
Doreen Barrie
Calgary
Excellent
Alberta Job
Calgary
Excellent
Egbert Eve
Calgary
Excellent
Very satisfied. When picking up the car, I upgraded to a premium SUV for an extra 15 CAD per day, which offered better driving comfort and more powerful performance. Locals in Canada tend to drive over the speed limit, but it doesn't feel overly dangerous. Additionally, they are courteous to pedestrians and drive civilly, making driving relatively safe. Hopefully, I won't receive any fines in the next 15 days.
Read More >Reviewed: May 6, 2025
S.Perez
Calgary
Very good
El personal fue muy insistente en querer agregar más cosas que no necesitaba y eso me molestó bastante
Read More >Reviewed: Jan 9, 2025
Calgary
Excellent
Great service. No real information about insurance on the website. Confusing at the desk.
Read More >Reviewed: Jun 19, 2025
Olivia Jeremiah
Calgary
Excellent
T.Demura
Calgary
Excellent
Gem Coop
Calgary
Good
They close at 8pm. I was late by 5 minutes due to my luggage being lost and had to book a room for the night
Read More >Reviewed: Oct 13, 2022
Bryan Gregorski
Calgary
Average
The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.
Read More >Reviewed: Apr 13, 2022
Nora Violet
Calgary
Excellent
Lou Zangwill
Calgary
Very good
Joanna Shakespeare
Calgary
Excellent
I have rented cars many times in North America, and Aucomm's service attitude stands out as the best among various rental companies based on my personal experience. Since they provide dedicated service for individual bookings, there's absolutely no waiting time. They check your flight details in advance, and the moment you step out of the airport, their vehicle is already waiting for you at the entrance. Signing the contract at their location is smooth and efficient.
Read More >Reviewed: Oct 28, 2024
Burton Dewar
Calgary
Excellent
The service was excellent, and the staff was very attentive and patient. Overall, from the time we landed and picked up our luggage, it took less than 10 minutes for them to come pick us up. During the ride, the staff explained many important details, which were very useful. The paperwork at the store was handled quickly, and they even helped us set up the in-car navigation. The car was very new, and it was meticulously cleaned both inside and out. When returning the car, we were in a bit of a rush and worried about missing our flight, but everything went smoothly. The car inspection was quick, and they immediately drove us to the airport in the same car we rented, so we didn’t even need to move our luggage. From returning the car at the store to reaching the airport check-in, it took less than 15 minutes. It was a great experience overall.
Read More >Reviewed: Oct 25, 2024
Isaac Wallis
Calgary
Excellent
The Aucomm team was very cooperative. After renting the car, they created a group chat where we provided our flight details. They picked us up at the airport for car pickup, and returning the car was very convenient. We drove the car to the rental company, and after returning it, they dropped us off at the hotel.
Read More >Reviewed: Oct 24, 2024
Mick Flower
Calgary
Excellent
Alan Harry
Calgary
Excellent
Lilith Maria
Calgary
Excellent
Very satisfied with Hertz's efficient service; the car pick-up process was quick and the return confirmation was fast.
Read More >Reviewed: Jun 6, 2025
Milo Ruth
Calgary
Excellent
Truman Colclough
Calgary
Excellent
Cedric Childe
Calgary
Very good
Rodney Elsie
Calgary
Excellent
The overall service was excellent. There were no hidden charges, the entire process was smooth, and the car was very new, with less than 2,000 kilometers on it when I received it. This exceeded my expectations and made for a great experience. I will choose this company again next time.
Read More >Reviewed: May 12, 2025
Maxwell Daniell
Calgary
Excellent
Lawrence Christie
Calgary
Excellent
Cliff McCarthy
Calgary
Excellent
Lester Horatio
Calgary
Excellent
Truman Colclough
Calgary
Excellent
Adair Jonson
Calgary
Excellent
Lawrence Christie
Calgary
Excellent
Very satisfied, it was very convenient to pick up and return the car at the airport.
Read More >Reviewed: Feb 5, 2025
Kelly Yale
Calgary
Very good
Frank Milton
Calgary
Excellent
Anand Singh
Calgary
Excellent
N.La Brie
Calgary
Good
Counter staff was extremely helpful. Surprised location was off site. Did not see that when booking
Read More >Reviewed: Nov 13, 2020
R.Taverner
Calgary
Average
The car was old & damaged, very disappointing. I was required to call my insurance agency to confirm I had coverage. I have never in all my years of car rentals had to do this. I was very annoyed by this. I needed to extend my drop off time as we were flying and I had a flight change after the booking was made. I was charged an extra day for this 2 hour difference. This is disgusting customer service.
Read More >Reviewed: Sep 6, 2019
Calgary
Very good
Calgary
Good
They always try to upsell you into a different car to the one that was booked.
Read More >Reviewed: Dec 2, 2024
Gonzague
Calgary
Excellent
K.Hwang
Calgary
Very good
픽업 카운터 직원은 그다지 친절하지 않았고 전문성도 좀 떨어져 보험 관련 질문에 속시원한 답변을 들을 수 없었습니다. 차에 네비가 장착되어 있냐고 물었더니 그렇다고 했지만 실제론 없었습니다. 하지만 계약한 Hyundai Elantra 대신 받은 Infinity 차는 트렁크가 좀 작은 점을 제외하고는 매우 좋은 차였습니다. 승차감도 좋고 여러가지 안전장치도 있고. 전반적으로 만족합니다.
Read More >Reviewed: Jun 16, 2023
A.Ansari
Calgary
Excellent
Service was good and everything was perfect except the return policy since I wanted to return early but they don’t have policy to refund for early return
Read More >Reviewed: Jun 12, 2023
J.JUC
Calgary
Average
Gill Christ
Calgary
Excellent
Jay Maud
Calgary
Excellent
The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!
Read More >Reviewed: Oct 2, 2024
R.Rai
Calgary
Excellent
The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.
Read More >Reviewed: Aug 13, 2024
Jeremy Rob
Calgary
Excellent
Calgary
Excellent
The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.
Read More >Reviewed: Jul 18, 2022
V.Vendivil
Calgary
Good
The car was not ready for pick up and there was an existing stone chip on the wind shield which is scary coz it might break on me specially on the way to a high altitude location at lake louise. However, the counter staff upon drop off was very nice and quick... It was not ACE though its Discount Cars...
Read More >Reviewed: Sep 2, 2019
M.Bagger
Calgary
Excellent
This location is off site in Calgary, we waited about 50 mins to be picked up , ( Tip, call when you get off your flight for pick up!) Driver was friendly and apologized for the delay, busy and weather! Clean car , Brand New Kia Soul 1500km , over all great experience! AAA +++
Read More >Reviewed: Aug 29, 2019
T.Baker
Calgary
Very good
They tried to give me a smaller vehicle than booked but once noted they brought the proper vehicle.
Read More >Reviewed: Aug 18, 2019
let's be fair
Calgary
Average
We expected a Santa Fe; we got a Dodge Durango instead, but no big deal. What was TERRIBLE upon returning the car was that they said we had incurred damages/scratches to the front bumper and they were going to charge us. I did all the driving and we never hit anything. I drove almost all highway miles and parked safely/responsibly. When they first inspected the car they had it parked closely behind another vehicle so they never even inspected the front bumper. Is this a scam? Do they just tell everyone they scratched the front bumper, get money from them, never fix it, park it close to another car during inspection for the next customer? We will dispute any charges. I will stick to a national reputable car rental company from now on; this was so ridiculous and dishonest of them. We did not incur ANY damage to their car; we are very responsible and took great car of the car. They initially got us to choose them with a low rental price, then tried to make up the difference. Not a good nor respectable way to run a business. Hurts them in long run. Expect better.
Read More >Reviewed: Aug 18, 2019
Bob Pearson
Calgary
Average
Hidden charges (out of province fee of $50 per day / rental car insurance fee of $10 per day) plus others more than doubled the initial hire fee. Terrible & deceitful tactics designed to gauge the customer without any other option really of changing to another provider. NEVER USE AGAIN!
Read More >Reviewed: Sep 26, 2024
Calgary
Excellent
Elliot Strachey
Calgary
Excellent
Pick-up was quite smooth, and the staff was friendly. They gave me a new Nissan Pathfinder, said I was the first to drive it, with just over 30 kilometers on it. Returning the car was also very convenient, a quick check and done, even though the car was quite dirty, it was no problem.
Read More >Reviewed: Oct 9, 2017
Atwood Walsh
Calgary
Very good
After picking up the luggage at Calgary Airport, just walk out of the hall, cross the road, and go up to the second floor to find the rental office. Very convenient!
Read More >Reviewed: Aug 17, 2017
Ursula Landon
Calgary
Excellent
Baird Andrew
Calgary
Excellent
Nicholas Yule
Calgary
Excellent
J.Stevenson
Calgary
Good
Wait time for pick up from airport was far too long, company wouldn’t answer phone so shuttle bus never came, waited for over 1hr before eventually sending a bus not big enough to fit everyone who was waiting
Read More >Reviewed: Sep 22, 2019
K.Verhelst
Calgary
Average
We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.
Read More >Reviewed: Jul 17, 2019
S.STRACK
Calgary
Average
We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.
Read More >Reviewed: Jun 11, 2019
Harlan Isaiah
Calgary
Poor
I chose this store because it was cheap, but had to wait a long time for the shuttle. The driving distance was over ten kilometers, and the return address was incorrect. I rented a Jeep Grand Cherokee but never received that model. Instead, previous renters either got a minivan or, like us, a Toyota seven-seater, which was front-wheel drive. After three hours of negotiation, the store clearly said they didn't have any Jeep models. Observing the car returns and the parking lot confirmed there were no Jeeps. The manager lacked integrity. We just wanted a four-wheel-drive off-road vehicle, but they claimed no vehicles were available and asked us to come back tomorrow. However, several foreign customers after us received a Dodge.
Read More >Reviewed: Oct 4, 2018
D.Morrison
Calgary
Excellent
E.Cherniavsky
Calgary
Excellent
Thank you guys for making sure that a car is not going to be one of my concerns on my trip with great customer service and great vehicle!
Read More >Reviewed: Jul 11, 2019
M.Marion
Calgary
Good
When i returned the car, the guy found a miniscule chip in the windshield and a small ding on the hood of the car. I told him that i recalled hearing something bing off the windshield when i was driving but did not see or think anything of it. I did not recall a stone/pebble hitting the roof of the car. I was told that i had to put in an insurance claim. Very disappointed in their customer service.
Read More >Reviewed: Apr 24, 2019
J.Ellis
Calgary
Average
We didn't actually see anyone from MEX. It turned out that we were renting from 2 brothers I think calling themselves Zoom Rentacar. It was in an off-airport hotel lobby. When I arrived, they charged me about $10/day to take the car out of Alberta to BC. When I complained about this they showed me some sort of boilerplate language on the booking that mentioned taking the car out of Ontario and said that this applied to Alberta also although it never mentioned that anywhere. The inside windshield of the car looked like they cleaned it with a muddy rag. The windshield washing fluid was empty and we had to stop to clean the inside windshield and to buy a gallon of washer fluid, a necessity when driving on winter roads.
Read More >Reviewed: Mar 16, 2019
H.Rangwala
Calgary
Excellent
Iris Gallup
Calgary
Very good
The staff were very friendly, there were a lot of people in line to pick up the car, but the process was quick.
Read More >Reviewed: Aug 22, 2018
Dylan Aldridge
Calgary
Poor
Waited for hours at the airport for the pickup service. They took us to a different rental company without explanation and charged us twice. Refund is still pending. This severely affected our time and budget in a foreign country.
Read More >Reviewed: Jan 3, 2018
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