11 Car Rental Brands at Chiang Rai Airport (CEI)

1. The vehicle was old and had a faulty battery, making it impossible to start. The repair process took too long, leaving the family stranded outside. I had to arrange for the elderly and children to take a taxi back to the hotel while I waited at the location for approximately 3 hours. The issue was temporarily resolved late at night, allowing me to drive back to the hotel.
2. Thinking the problem was fixed, I planned the next day's trip, only to encounter the same issue of not being able to start the car again. The entire schedule was disrupted, and I had to wait for the rental company to send technicians to replace the battery before it was resolved.
3. The car company’s location, phone number, and the temporary contact provided by the platform were incorrect, making the return process extremely difficult. Communication issues forced me to seek assistance from multiple locals before resolving the matter, which caused further delays.
The platform staff were proactive in addressing the issues, which I greatly appreciate. However, the rental company's staff showed no attitude or response regarding the inconvenience caused by the vehicle problems.

Reviewed: Feb 24, 2025

Very nice car. Easy to find counter and good service from staff. Thank you.

Reviewed: Dec 8, 2021

The car handles very well on steep slopes, long distance driving, off roads. Traffic and roads in Chiang Rai are easy.

Reviewed: Nov 25, 2019

The store is not inside the airport, it's across the road.

Reviewed: Aug 8, 2019

car is very good but we have not been informed no counter inside the airport. we looked for the counter for a long time and need people to help calling the company. the co. should inform the customer when the booking was made.

Reviewed: Jul 17, 2019

I purchased store insurance on my own, and the staff didn’t try to upsell. The price was similar to what was listed on the website.

Reviewed: Feb 6, 2025

The service is very professional, staff are warm and friendly. Car pickup is outside the airport, and they arrived quickly to pick us up after the phone call. Very polite.

Reviewed: Jan 27, 2025

The oil indicator suddenly lit up on the second day, but it was promptly resolved after communicating with the staff!

Reviewed: Aug 11, 2024

The car was too old

Reviewed: Apr 13, 2023

Everything very good

Reviewed: Nov 16, 2024

Satisfied

Reviewed: Sep 21, 2024

The car looks very new and clean. Pick up and return of car were very fast and easy. Perfectly up to my expectation.

Reviewed: Feb 3, 2023

The pick up and drop off point is not in the airport.

Reviewed: Mar 21, 2021

The service is good, but the efficiency is quite low and slow.

Reviewed: Aug 15, 2024

Efficient service

Reviewed: Aug 9, 2024

The staff have a very good attitude and do not forcibly sell additional chargeable items.

Reviewed: May 26, 2024

The staffs were very nice and have good service-minded. However, I think the company's policy needs some improvement such as terms & conditions and the insurance details should have been clear and available for customers to view on the website.

Reviewed: Jul 7, 2020

車が最悪。 山道などで登りは全くトルクが出ず、前に進むのも本当に大変でした。 レンタカー会社に問題はありませんが、車のクオリティが大きな問題。 日産のアルメーラは今まで運転した車でここまでダメな車は見たことがありません。

Reviewed: Nov 17, 2019

The car was really basic, not even a car charger. I haven't seen a car like this in 15 years.

Reviewed: May 5, 2023

Chose to pay at the store but wasn't informed that a credit card was mandatory. Ended up having to purchase insurance for 200+ THB per day due to lack of credit card.

Reviewed: Dec 26, 2019

Unjustified charges

Reviewed: Feb 10, 2019

I have book for TOYOTA Fortuner ended up we reach chiang rai airport they pass us and Isuzu Car which they didnt let us know… car have reverse sensor, but it’s not working . Car player not really functioning. I do understand is a high season but they needs to let us know they dont have Toyota Fortuner and we can try find somewhere else.. not when we reach then we knows that we’re not getting the TOYOTA FORTUNER CAR .

Reviewed: Jan 5, 2023

Easy!

Reviewed: Nov 13, 2022

I already paid the car rental. And when I arrived still charge me 1440 baht for no reason. And gas not even full fuel. And ask me return for full fuel. I will never book again

Reviewed: Nov 8, 2022

The car is great. Staff is very helpful.

Reviewed: Sep 26, 2022

Counter staff very helpful

Reviewed: Mar 24, 2020

No counter at Airport. We met a staff at arrival and he drive us to pick up area about 10 min. It’s very dark and a bit creepy.

Reviewed: Feb 18, 2020

they stayed back after closing time. which was were really thankful for

Reviewed: Dec 13, 2019

Nice car and quick check out and in

Reviewed: Dec 12, 2019

Easy and comfortable. Thanks.

Reviewed: Dec 3, 2019

Good services, easy and comfortable. Will book again next trip. Thanks.

Reviewed: Dec 14, 2019

Nice service, easy and comfortable. Will book again for sure. Thank you.

Reviewed: Oct 25, 2019

A bit confuse at the beginning when we arrive in the airport coz there's just "Thai Rent A Car" counter instead of "Easy Rent Cars" as suggested in email. The service is good, got free car upgrade which elevated the whole experience. Will come back again.

Reviewed: Sep 18, 2019

รถใหม่ บริการดีครับ

Reviewed: Aug 25, 2019

Very satisfied. Even though my credit card had only three months left, they still let me rent a car.

Reviewed: Jul 27, 2019

A car engine quality quite not smooth. Sometime It stopped by somehow.

Reviewed: Sep 30, 2019

Good service and helpful staff.

Reviewed: Sep 6, 2019