25 Car Rental Brands at Bari Airport (BRI)

Arrived at the rental store before 11:30 AM and was still waiting in line by 1:30 PM. There were only 1-2 staff members, with over 30 people in the queue. The waiting time was several times longer than that of other rental companies, making the pickup experience almost unbearable.

Reviewed: Jun 7, 2025

We had to wait over 2hours in a queue to the car. Was a horrible experience.

Reviewed: Jul 30, 2024

Very satisfied.

Reviewed: Jun 12, 2020

Staff too slow at pick up. Fiat Panda is not worth of money. Straggling little engine and you feel every hole in it.

Reviewed: Aug 11, 2019

Inefficient and slow service at Bari airport. Took close to 60 minutes to get served with only a dozen people ahead of us.

Reviewed: Jul 9, 2019

The service was okay, but the car was not.

Reviewed: May 31, 2025

Didn't have to wait in a long line, easy for beginners to use, and booking was quick.

Reviewed: May 31, 2024

we reached early to pick up the car at 17:36. My booking was made to be picked up at 18:30. The customer service officer did not inform us that we would have to wait till 18:30, he gave us the car early, and only after the trip, I am billed an extra day of rental of 100 euros, when my per day of rental was 57 euros approximately.

Reviewed: May 26, 2024

The service attitude is good and issues are handled quickly.

Reviewed: May 22, 2024

Staff shortage

Reviewed: Oct 24, 2023

Very nice
Tire pressure warning popped up during the trip

Reviewed: May 15, 2025

Recieved an upgrade of 30€ for a whole week. Very good Diesel from Locauto.

Reviewed: Aug 18, 2019

Pretty good

Reviewed: Apr 9, 2025

Staff were helpful. Car was practically new, clean and easy to drive.

Reviewed: Oct 16, 2022

Two and half hour wait in line for pick up. The car we booked was not available. The car allocated was too small. The drop off at Sorrento was also horrendous! Avis need to review their customer service

Reviewed: Sep 17, 2019

Very good, positive review.

Reviewed: Jan 31, 2025

Rückgabe des fahrzeugs wollten sie erst am nächsten tag abschliessen obwohl während der öffnungszeiten das fahreug zurückgebracht habe. Erst auf mein verlangen musste der mitarbeiter am fahrzeugpark aufgeboten werden...was gut klappte, kam innert minuten zum fahrzeug.

Reviewed: Dec 14, 2024

Good and friendly staff, who speak and understand English quite well!

Reviewed: Nov 15, 2019

We thought that we are getting a fiat 500 but the lady from the counter advised us to take a Kia picanto so as it is better equiped and has a much lower risk of being stolen. That was a funny and scary proposal at the same time. All good.

Reviewed: Sep 18, 2019

The counter was right at the airport and we found it quickly. The lady at the counter was uncomfortable, spoken in silence, and could not understand. In the end I got a completely different car than I had booked. Instead of picking up the car we also found quickly. The car was a little dusty inside but otherwise okay.

Reviewed: Sep 1, 2019

Explicar mejor el carro

Reviewed: Jan 2, 2025

Can’t complain about the service . I would say it was good

Reviewed: Oct 4, 2024

Make sure to leave enough time to refuel the car fully, otherwise, a 140 EUR fee will be charged.

Reviewed: Jun 18, 2024

Really good. I got a bigger car than expected- Fiat Tipo estate. Easy to find the counter for Alamo - a little bit of a walk to the rentals lot (same for all agencies at Bari except for Sixt which is a tiny bit closer than the rest). Everything was smooth and easy. Drop off was hassle free.

Reviewed: Oct 25, 2022

Compared to the other companies Alamo counter had a very short line and service was very speedy. We were in the car and off on our way very quickly.

Reviewed: Aug 24, 2019

I have a visa credit card which I have used as a credit card for decades. They insisted it was a debit card and would not accept it forcing my husband who does not know how to drive stick shift to pay with his card as an extra driver. Our fee was quite a bit higher because of this.

Reviewed: Jul 27, 2019

Dear qeeq, I hope this message finds you well. I am writing to express my dissatisfaction with my recent car rental experience and to formally request a refund. I felt misled because the rental fee was automatically charged to my credit card (attachment TA_PdfFileTitle_20240929_124323) , yet upon arrival, the staff member insisted that I pay an additional fee of €211 (attachment Potwierdzenie transakcji 20240929_124357). While I appreciate the service and assistance provided during my rental, I cannot recommend your company due to this unexpected charge, which has left me feeling cheated. I kindly ask for a refund of the €211 charge and look forward to your prompt response. Thank you for your attention to this matter. Sincerely, Adam Sajda

Reviewed: Sep 30, 2024

Very good.

Reviewed: Sep 23, 2024

Reliable, nice, professional - very nice car

Reviewed: May 28, 2024

The staff was very enthusiastic, and the lady who inspected the car was very cute and beautiful.

Reviewed: May 23, 2024

Pickup and drop-off were very convenient, and the condition of the car was very clear.

Reviewed: Dec 31, 2023

Very good

Reviewed: Jun 30, 2024

The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.

Reviewed: Nov 4, 2022

Asked for a VW polo but was given a Citreon C3, was initially disappointed but the service on the counter was good and offered me a choice of vehicle

Reviewed: Nov 2, 2021

Fantastic value for money and a great car.

Reviewed: Jan 25, 2020

Nette en redelijk nieuwe auto. Bij het afhalen ongeveer een half uurtje moeten wachten ivm drukte. Vriendelijke service aan de balie en geen gepush om extra verzekeringen of iets dergelijks aan te schaffen. Bij het afleveren van de auto een vlotte afhandeling.

Reviewed: Nov 28, 2019

Fast and polite

Reviewed: Oct 27, 2019

Smaller car than anticipated. The location of the car was a LONG way away from the office at Bari airport and difficult to find upon return in the dark and heavy rain.

Reviewed: Sep 26, 2022

The car was very old with a very high mileage. The seats were worn as was the steering wheel

Reviewed: Sep 6, 2022

I had a terrible experience. They gave me already damaged car and I got tyre breakdown on the highway. The mirror was already damaged and after the tyre damage during the drive, the mirror has completely gone. They even ask me to drive in that way without mirror. I had to go back to Catania by bus in order to get the replacement car. They charged me 900€ deposit and 640€ for the damages. They haven’t even returned back the deposit yet. What’s more the location of the pickup and drop off cannot be found easily. During the drop off two staff of Sicily Car Rental have helped me. I had a very very very bad experience and I’ve lost a lot of money because of their fault. I want my money back and I’ll never ever choose this bad company at all.

Reviewed: Jul 4, 2022

Disaster finding where to pick up the car. Infuriating. Spent over an hour first finding their location and then actually locating the car. What a waste of time!

Reviewed: Nov 16, 2021

Decent value and the car was in good condition. Customer service was better than expected as the reviews were generally less than complimentary. The only minor issue was the distance of the pick up point from the arrivals terminal. It is a long walk in the heat with baggage.

Reviewed: Jul 14, 2022

Me dieron un vehículo superior.

Reviewed: Nov 3, 2021

The counter staff was helpful, fair, and polite. The entire process was painless. I will rent through QEEQ again in the future.

Reviewed: Sep 8, 2020

We had to bring the car back clean (in- and outside). You can buy a washingticket. Normally you can bring a car back dirty without any cost.

Reviewed: Mar 11, 2020

The additional coverage cost 20E per day

Reviewed: Feb 16, 2020

Very long pick up line at the airport which really delayed the pick up of the car. Counter was fully staffed but it too many customers at once to handle

Reviewed: Dec 25, 2019

Waited nearly 2 hours to collect car

Reviewed: Sep 3, 2019

Temps d attente.insuppprtable.pour l enregistrement avant la récupération. 1h. Alors que la récupération s est passe en qq secondes

Reviewed: Jul 29, 2019

не та машина! нЕ bmw 1

Reviewed: Jul 23, 2019

Excellent service

Reviewed: Jan 27, 2020

they advised me to park the car in private parking only, that was a very good advice.

Reviewed: Nov 23, 2019

Counter stuff very helpful , good car, clean

Reviewed: Oct 14, 2019

Like: nice car to drive, very affordable
Dislike: only one guy working on the desk so pickup was slow, an extra employee would have helped!

Reviewed: Sep 7, 2018

Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.

Reviewed: Sep 27, 2019

Terrible customer service we were treated like imbeciles they should make sure they re train the agents on how to deal with paying customers

Reviewed: Aug 31, 2019

Everything was ok - fast & efficient staff, good car, etc. No remarks.

Reviewed: Aug 15, 2019

The queue at the pick up desk was at least 20 people long when we arrived and was very slow moving. It took around 2 hours to collect the keys. It took longer to collect the car than to fly from London.

Reviewed: Jul 30, 2019

Both pick-up and drop-off very quick, car was clean and ready to go, staff was polite and helpful. Good service for good value.

Reviewed: May 9, 2019

Very good.

Reviewed: Feb 23, 2015

Unfortunately an important document was left in the car and the cleaners disregarded it and thrashed it. Could have been a bit more helpful.

Reviewed: Aug 30, 2019

Picked up the car at Bari Airport without a long wait. The staff was patient and professional, and the process was quick and smooth. Great job.

Reviewed: May 29, 2018

Très déçus du SAV, arrêtez de payer vos collaborateurs à la commission! C'est du vol, nous avons réservé et payé à partir du 10/08 pour 12h (réservation confirmée et réglée !) arrives avant 17h et notre véhicule re-loué Â une autre personne! On nous a obligé à louer 1 véhicule de catégorie supérieure avec un supplèment de 108E!!! Â quoi sert de réserver? nous avons rendu le véhicule 5heures plutôt que prévu et pas de réduction évidemment. Nous ne ferons aucune pub vous concernant et ne renouvèlerons pas avec votre Société nous avons le sentiment d'avoir été pris pour des pigeons. Et c'est très regrettable. Un deal est un deal!

Reviewed: Aug 26, 2019

FRAUD!!!

Reviewed: Aug 1, 2019

HORRIBLE!!!! Tout simplement ma PIRE EXPERIENCE en terme de locations de voiture (que je loue régulièrement). Toute l’équipe de l’agence sur place est une bande de voleurs orgénisée et les commentaires sur google le prouve. Je trouve inadmissible qu’une agence comme vous les référence. C’est envoyé vos clients dans la gueule du loup. Ils vous effraient, vous force littéramelement à prendre leurs assurances, et si vous ne vOulez pas vous mettent encore d’avantage de pression. N’imprime pas la bonne feuille de locatin. Ne vous rende pas vos papiers d’identité. Des tas d’erreurs car trop concentré à vous vendre leurs assurances. HONTEUX

Reviewed: May 2, 2019

Staff tried to sell insurance that I had already purchased, explained that the one I already had was not valid. Quite an unnecessary stressful experience. No indication on arrival as to where the shuttle was. Had to wait for 40 minutes outside airport for shuttle. Overall it took more than 1h30 to pick up car. Staff was quite nice but unnecessarily forceful on insurance. I would not recommend this car rental company. Going back to airport was chaotic.

Reviewed: Jun 24, 2019

Before picking up the car, you can contact them via WhatsApp. They will send pictures to guide you to the shuttle bus location at Bari Airport. Upon arrival, the customer service is very good. They also offer to upgrade to full insurance on-site. I spent around 250 euros for four days. It's not cheap, but in Europe, it's better to pay for peace of mind.

Reviewed: Oct 28, 2024