What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage (under Collision Damage Waiver) or theft (under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

How can I add an additional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applies to the additional driver. The additional driver is supposed to present the required licence document along with the main driver at pickup.

Get unpaired cheap car rentals in Serbia

Get unpaired cheap car rentals in Serbia | QEEQ.COM

Guest reviews

CARWIZ
10 - "Excellent service."
CARWIZ
10 - "Pretty good, just very meticulous."
ABBYCAR
10 - "Normal handover. It seems there's no need to deposit for traffic violations."
Autounion
10 - "Very easy to find; just cross the road after exiting the airport, and you'll see a row of temporary buildings. The store is among them."
CARWIZ
10 - "There was a scratch, but the single-vehicle accident was handled quite easily."
CARWIZ
8 - "Overall pretty good. Both pickup and drop-off were smooth. The staff at the rental company seemed quite experienced. If you're traveling to Albania, be aware that some border points require checking the Green Card insurance while others don't. The rental company does not prepare the Albania Green Card in advance, so if you encounter a border point that strictly enforces it, you might be out of luck. The cars from this rental company are not very new, so make sure to carefully inspect the vehicle's condition, taking photos of all dents and scratches to avoid disputes during return."
Enterprise
8 - "The service process was okay, but the efficiency was too slow."
Europcar
10 - "Very satisfied."
CARWIZ
10 - "The staff were very attentive and detail-oriented, providing excellent service. Green card processing is available."
CARWIZ
8 - "I booked a BMW X3, but as expected, it wasn't available, so they gave me a 520d instead. Overall review: 1. The car wasn't even washed when I picked it up. I mentioned taking photos to record the car's condition, but the car was so dirty that nothing could really be captured. The steering wheel was extremely sticky, and I had to use several wet wipes to barely make it acceptable—really disgusting. 2. The car reeked of smoke. Was the previous renter having a smoking party in there? Even after driving 1500 kilometers, the smell was still very strong. 3. They didn’t remind me to take photos when I picked up the car, and they didn’t take any themselves either. When I returned the car, they showed me photos of a damaged wheel rim as evidence. Luckily, I had taken my own photos as proof, otherwise, it would have been hard to explain."
CARWIZ
10 - "Very good!"
Autounion
8 - "Quite satisfied."
Shouqizuche
10 - "Great experience with overseas car rental, will come again."
CARWIZ
10 - "Satisfied"
CARWIZ
6 - ""
CARWIZ
10 - "Convenient car pickup and excellent service."
PAYLESS
6 - ""
CARWIZ
10 - "Pretty satisfied, it was my second time renting a car so everything went smoothly."
CARWIZ
10 - "Overall quite satisfied, although there were some minor issues. My English isn't good, which caused some misunderstandings during communication. Fortunately, QEEQ called to help me communicate with the store."
CARWIZ
10 - "Efficient processing"
CARWIZ
10 - "I encountered the same young guy from Montenegro during pickup and drop-off. His service was excellent."
CARWIZ
6 - ""
CARWIZ
10 - "Simple process"
Europcar
10 - "Very satisfied."
CARWIZ
10 - "Very convenient."
Europcar
10 - "The service was quite satisfactory."
CARWIZ
6 - ""
CARWIZ
2 - ""
CARWIZ
10 - "Currently very satisfied."
CARWIZ
10 - "Overall quite satisfied, the process of renting and returning the car was smooth. However, the original plan included trips to Montenegro and Albania, but these were canceled due to the lack of a Montenegro invitation letter. We tried negotiating for a partial refund of the cross-border fees and Albania-specific car insurance, but it was not successful."
Shouqizuche
10 - "Very satisfied."
Europcar
2 - ""
Autounion
2 - ""
CARWIZ
6 - ""
Enterprise
10 - "Very satisfied."
Europcar
2 - ""
CARWIZ
10 - "The pick-up and return process was very quick, and the store was easy to find."
CARWIZ
10 - "The pick-up and drop-off process was very quick, and the store was easy to find."
GREEN MOTION
10 - "The staff was very nice and enjoyable to chat with."
Alamo
10 - "It's acceptable."
CARWIZ
10 - "The pickup location is in a container near the airport and cannot be found using Google Maps. It was only with the GPS address provided in QEEQ's email that it could be located. The staff left a phone number but had gone out; we had to ask the nearby Sixt staff to call and get them to come back. I originally booked an Octavia, but they said there were no cars available and upgraded me to an A4. This made me drive very cautiously throughout the trip, avoiding parking on the roadside out of fear of scratches."
CARWIZ
10 - "Very satisfied."
CARWIZ
10 - "The car provided was replaced with a Volkswagen T-Cross Life 1.0, and the rental service was quite good."
Europcar
2 - ""
Autounion
10 - "Pick-up and drop-off were very convenient, and the rental company explained everything very clearly."
Autounion
10 - "Very satisfied. An unexpected incident occurred during the trip, and the rental company promptly allocated another car, ensuring our journey was not affected. Both pickup and return processes were very convenient, with clear instructions."
CARWIZ
10 - "Very satisfied."
Avis
8 - "It's okay."
Autounion
10 - "Very satisfied, the staff are friendly."
GREEN MOTION
6 - ""

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Frequently asked questions

Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.