27 Car Rental Brands at Belgrade Airport (BEG)

The car was quite new, with only 12,000 kilometers driven when picked up, and very fuel-efficient. After driving 1,800 kilometers, I only refueled twice while maintaining a full tank for return. However, when faced with poor vehicle conditions, it was almost impossible to get assistance. In the past, I usually chose well-known international rental companies like Europe or Hertz for international trips. This time, I opted for this company mainly for convenience with cross-border travel, but the service was really disappointing—perhaps that’s just how service is in Serbia. During business hours, repeatedly calling the contact number provided for pickup resulted in no one answering or the calls being hung up, which was extremely frustrating. Luckily, after comparing rental platforms, I firmly opted for Zuzuche, which provided quick and effective assistance throughout the process.

Reviewed: May 5, 2025

Very satisfied, the rental deposit was refunded quickly.

Reviewed: May 2, 2025

A good car rental company, though communication in language is a bit challenging.

Reviewed: Apr 30, 2025

Satisfied

Reviewed: Apr 28, 2025

Charging a €60 cross-border fee without crossing the border is unreasonable!

Reviewed: Apr 27, 2025

The service attitude was great. We were able to change our pickup and drop-off times without any issues.

Reviewed: May 4, 2025

Overall satisfied, but the damage assessment is too high. A very slight scratch costs 280 euros, plus service fees and other charges. Luckily, I bought the super insurance. But I haven't started the claims process yet, so I don't know if I can claim the full amount.

Reviewed: Jun 16, 2024

The staff at the car rental company were very friendly. It was also rated the most popular car rental company last year.

Reviewed: Jun 15, 2024

The overall service was excellent!

Reviewed: Mar 8, 2024

The return inspection was so meticulous that it seemed they were deliberately looking for flaws. No other car rental company in other countries does this. There were two tiny marks that could be polished off with wax; they might have been there when I picked up the car. A normal person wouldn't see them without a magnifying glass. Luckily, I had insurance. Overall, I don't recommend this company.

Reviewed: Feb 23, 2024

It's okay.

Reviewed: Mar 18, 2025

Quite nice, even though I was half an hour late returning the car, they didn’t say anything—very friendly.

Reviewed: Mar 11, 2025

Car was clean and nice, almost new.

Reviewed: Feb 18, 2025

The staff were very warm and patient.

Reviewed: Feb 17, 2025

Very satisfied, excellent service attitude, and the car pickup process was very quick.

Reviewed: Apr 22, 2025

Very satisfied.

Reviewed: Apr 9, 2025

The car pickup process was relatively smooth, but unfortunately, they didn't have the Golf I wanted. I had never seen a Citroën C3 in China before and initially felt it wasn't a good choice. However, after driving on mountain roads, I realized it performed quite well. They didn’t push any additional paid services. In Bosnia, the police informed us about two speeding tickets unrelated to our rental period. We reported this to the rental company via the QEEQ platform. When returning the car, the rental company was aware of the situation and assured us it was not our concern. Hopefully, there won’t be any hidden charges.

Reviewed: Feb 3, 2025

The car had only half a tank of fuel when picked up, and I was informed that I just need to return it with the same fuel level. Be sure to take photos during pickup as proof.

Reviewed: Aug 7, 2024

The tire had a bulge and they refused to replace it, saying it wasn't a problem. What if I get a blowout on the highway? Safety is no small matter. I suggest avoiding this rental company.

Reviewed: Feb 18, 2019

The staff were very friendly and efficient. The process of picking up and returning the car went smoothly.

Reviewed: Jun 21, 2018

The originally booked car model was unavailable, and only two options were provided—one could only seat two people, so we had to reluctantly accept a larger model. Moreover, the insurance for the larger model was extremely expensive. Additionally, there were no clear indications that the main driver couldn't be changed on-site. Since the person who made the reservation wasn't the main driver, we had to pay extra to add a secondary driver.

Reviewed: Apr 7, 2025

Satisfactory

Reviewed: Mar 22, 2025

Very good and considerate.

Reviewed: Feb 23, 2025

Ich habe noch 112€ bezahlt extra,und das ist sehr schade. Nie mehr

Reviewed: Feb 18, 2025

The Zuzuche platform is great, but the Avis company is really disappointing. At the pickup, they insisted my credit card was a debit card. I've used this credit card for over 10 years, what is there to argue about? Then they said it’s fine, as long as I purchase full insurance, they would accept it. At that moment, I understood their game. Full insurance cost 110,000 dinars, which is roughly over 7,000 RMB. With no other choice, I had to reluctantly agree since I was already there.

Reviewed: Feb 3, 2025

Satisfied

Reviewed: Mar 1, 2025

Convenient and efficient. They provided a thorough introduction before picking up the car. The inspection process was very smooth, and any existing damages were clearly marked in advance, so the handover was completed quickly.

Reviewed: Feb 12, 2025

A major car rental company with very professional services and smooth overall processes. Both pickup and return experiences were good. Booked a Renault but received an older Opel with 60,000 kilometers. Apart from waiting an hour during pickup, everything else was excellent.

Reviewed: Oct 3, 2024

Excellent service

Reviewed: Aug 31, 2024

The car was very new and in excellent condition.

Reviewed: Dec 7, 2024

When I was taking car back, they did not work, so I put documents and keys in a post box. Was concern a little about checking cars and returning deposit.

Reviewed: Mar 1, 2025

Hello, Very bad experience with Budjet Serbia! While getting the car they obligated me to pay extra charge of 30Euro for that they called extra hours open office. We got the car around 23.00 while their office is open 24/7 and nothing like this condition not appeared in our contract. After returning the car Budget send us invoice with charging additional 12Euro tax. After writing to the their service for clarification this, they explained this additional charge for returning the car without washing it! We absolutely cleaned inside the car and also the local guy got the car without any notes or claims but washing outside it’s looks like unacceptable demand! I wrote mail to their local costumer service and got very disappointed answer that all described above is like costumer duty. I was shocked from service like this from big company like Budget. I expect help from QEEQ to solve these issues and get a refund 42Euro (30+12) that knowing before renting these unexpected charges, could change my decision to book the car via QEEQ. Thanks in advance, Michael

Reviewed: Nov 2, 2024

Satisfied

Reviewed: Oct 9, 2024

Very good, will rent again next time.

Reviewed: Sep 25, 2024

Great experience

Reviewed: Sep 20, 2024

The staff member provided excellent service and used translation tools to explain any unclear points.

Reviewed: Feb 19, 2025

The service attitude is fine.

Reviewed: Feb 13, 2025

Satisfied

Reviewed: Feb 12, 2025

Extremely satisfied. The car was a brand new model with only 2000 kilometers, and the staff provided professional and efficient service. There were no hidden fees. During this self-drive trip, the undercarriage was scratched, but the return process was handled professionally. The full insurance covered the undercarriage and glass, which was absolutely necessary and ensured a smooth experience. The car had great power and was clean and tidy. It was an unforgettable journey.

Reviewed: Feb 5, 2025

Very good

Reviewed: Nov 22, 2024

Overall, it was quite good. We had an early flight, and although the office officially opened at 8 AM, they started processing at 7:35 AM without any extra fees. They acknowledged that we already had insurance and did not try to upsell us. Both pickup and drop-off went smoothly without unnecessary delays or hassles. The only downside was that they gave me a Hyundai economy car instead of the Polo I requested since it was unavailable. Honestly, driving it wasn’t ideal, but the car was very new, with only 20,000 kilometers on it, so I accepted it reluctantly. In Bosnia and Herzegovina’s mountainous roads, a diesel car would be better. This small car struggled a bit but managed to complete the journey. As of now, the deposit pre-authorization hasn’t been lifted yet, and I reckon it’ll take another month.

Reviewed: Feb 10, 2025

The attitude was mediocre, there were hidden charges, and the deposit has not been refunded to date.

Reviewed: Dec 20, 2024

Very satisfied

Reviewed: Dec 2, 2024

Satisfied

Reviewed: Oct 15, 2024

Very satisfied

Reviewed: Sep 29, 2024

Satisfied

Reviewed: Sep 27, 2024

Not bad.

Reviewed: Sep 21, 2024

Renting from this company was a costly mistake. After driving the car for a few days, it broke down, and the rental company blamed us for driving on poor road conditions, claiming we damaged the engine. They referred to a series of contract clauses, accusing us of breaching the agreement and demanding we take full responsibility. During negotiations, they directly charged my credit card 15,000 RMB without my consent.

Reviewed: Nov 22, 2024

The staff had a great attitude, but there was only one staff member at the pickup location. Even with just two groups ahead of us in line, we still had to wait half an hour to get the car.

Reviewed: Oct 24, 2024

Very satisfied with the service. Both pickup and return were quick, and the staff member had a great attitude while helping during the return process. He even found a luggage cart for us. There were no additional hidden charges, just as stated before booking.

Reviewed: Oct 11, 2024

Satisfied

Reviewed: Sep 28, 2024

Quick pickup and return

Reviewed: Feb 2, 2020

The car had over 70,000 kilometers but still looked quite new inside and out. The staff service was acceptable.

Reviewed: Aug 8, 2019

The rental process and the service of the staff during the car inspection were decent. However, the reserved Ford Focus Wagon was unavailable, and instead, they provided a Skoda Rapid with over 130,000 kilometers, countless scratches and dents on the body, and a cracked rear-right wheel rim. Honestly, it was quite disappointing. I drove the car very cautiously and completed the trip with constant worry. Serbia's infrastructure is underdeveloped and the road conditions are poor. I'll choose a major rental company next time.

Reviewed: Aug 24, 2024

This car rental company is relatively small. I booked to pick up the car at 8 AM, but the staff didn’t start working until 8:10 AM. The process took 40 minutes, and I was asked to inspect the car myself and take a video for my own records. The deposit will be refunded after a month. Overall, the rental experience was average, though the car's condition was okay.

Reviewed: Jul 16, 2024

Quite satisfied.

Reviewed: Jul 9, 2024

Pick-up: The storefront is quite noticeable, but the explanation of the provided documents was inadequate and the staff was impatient, just asking us to sign. The pick-up location is close to the storefront, in a large parking lot with cars from various companies, which made it a bit hard to find. Return: We returned the car early, and they said they would email us the invoice the next day, but we never received it.

Reviewed: Feb 16, 2020

The car rental company's counter was easy to find, the staff were friendly and provided detailed information, but there were a lot of people so we had to wait quite a while. After completing the paperwork and payment, we went to the parking lot to find a staff member in a green uniform who pointed out any existing damage on the vehicle before we signed off. You need to return the car with a full tank of gas, otherwise there will be additional charges. However, we were very dissatisfied with this car; the engine noise was unbelievably loud. Driving at around 20 mph, it sounded like driving over 100 in my own car, even with all the windows closed. Serbian drivers are very fast, so we naturally tended to accelerate, and at over 100 mph, the noise was unbearable. This was an extremely bad experience.

Reviewed: Oct 10, 2019

The location is very convenient, and the pickup process is quick.

Reviewed: Sep 26, 2019

The staff in Europe who checked the car were very impatient and unwilling to help us. We had to figure out all the details ourselves. When we asked questions, they responded lazily and incompletely. About four or five male staff members were huddled together, seemingly discussing my friend and me. Is it not allowed for two women to drive cars in this country? Very frustrating. The staff during car return was acceptable.

Reviewed: Aug 31, 2019

Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean.

Reviewed: Jul 15, 2022

Pretty good!

Reviewed: Aug 14, 2020

Very dissatisfied with the arbitrary vehicle switch. I paid for a mid-size car but ended up with a compact one at the store.

Reviewed: Jun 8, 2020

Pick up the car yourself from the parking lot and inspect it yourself. Just take a video. The return inspection took 2 minutes without any fuss.

Reviewed: Jun 5, 2020

Acceptable

Reviewed: Dec 4, 2019

There was no car at the scheduled time, causing extra expense.

Reviewed: Oct 23, 2019

It's okay.

Reviewed: Oct 25, 2019

There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier.

Reviewed: Oct 1, 2019

Deposit amount disproportional with car class

Reviewed: Aug 17, 2019

sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.

Reviewed: Jul 14, 2019

We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.

Reviewed: Jul 13, 2019

Border crossing to expensive and charged me for washing the car on return

Reviewed: Jul 4, 2019

A small rental company, which means almost no queues.

Reviewed: Aug 2, 2019

Fair price, added an extra driver for 5 euros per day for 5 days

Reviewed: Jul 16, 2019

Like: Car confirmed quickly, did what I had to.
Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available.

Reviewed: Jul 18, 2018

Like: Friendly staff
Dislike: Pick up time

Reviewed: May 18, 2018