What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage (under Collision Damage Waiver) or theft (under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

How can I add an additional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applies to the additional driver. The additional driver is supposed to present the required licence document along with the main driver at pickup.

Get unpaired cheap car rentals in Lebanon

Get unpaired cheap car rentals in Lebanon | QEEQ.COM

Guest reviews

Advanced
10 - "Very satisfied with Advanced car rental company, the best rental company."
Avis
10 - "Very satisfied, but a small scratch on the car costs $100."
Advanced
10 - "Very satisfied"
Advanced
10 - "Very good, smooth communication. Even when the representative changed, they reconnected with me on WhatsApp."
CITY CAR
8 - "Good, but they charged an extra $20 for cleaning fees."
Avis
8.7 - "Good cooperative stafff, car was good also But pickup location is hidden and not easy to find. Other than that, great experince. Will recommend to use it. "
GREEN MOTION
10 - "I had a late-night flight. After arriving, I used the airport Wi-Fi to check travel guides and hotels. The car rental staff was looking for me in the airport hall with my name late at night. Very dedicated."
Europcar
9.7 - "The car was in v.good condition and road worthy. smooth ride, low on petrol consumption, good hold in a rainy season. My experience was excellent overall."
Budget
9 - "Excellent service and friendly staff "
Europcar
9.7 - "N/a"
Budget
10 - "I really liked the added Alarm system."
Budget
7 - "They should make proper check up on the car as the battery shut down while driving ! Budget Representitive managed to replace. The value of money is very expensive compared with the car I rented ! "
GREEN MOTION
9 - "I booked Nissan Sentra or equivalent and got a hyundai i10 sedan that is much smaller"
Avis
10 - "Very efficient and the service attitude was also good."
Avis
8 - "They charged me additional fees for 136$ they told this amount is refundable after you drop off the car, they take the money and they said no this amount is not refundable at all, I have the contract and nothing mentioned there! I will never recommend Avis for anyone "
Budget
9.3 - "Car was very clean well maintained low mileage the Guy on the reception counter was very gentle and passed me a lot of useful information I think his last name is Nasr "
Shouqizuche
8 - "This has nothing to do with Shouqi, the actual rental company is the well-known Europcar. However, upon landing and arriving at the counter, I waited for over half an hour with no one at the desk, which was quite frustrating. I can understand being busy, but everything else was okay."
Europcar
10 - "Excellent Customer service "
Europcar
8 - "International chain company, their operation is quite standard."
Europcar
8.2 - "Like: Everything except the difference paid
Dislike: That the total amount was different than what I received in advance "
Europcar
2 - ""

Frequently asked questions

Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

Any question? Just visit our Help Page.

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