Guest reviews

• Europcar

  8 - "During the trip, a low tire pressure warning appeared. After returning to Reykjavik, I went to the downtown service center and got a replacement vehicle."

• Europcar

  10 - "Excellent!"

• Hertz

  8 - "Overall experience was great."

• SAGA Car Rental

  8 - "The waiting time was short, the instructions were clear, and the service attitude was great."

• FAIRCAR

  10 - "I first used QEEQ in 2015, and now it's been 10 years. QEEQ's service is absolutely unbeatable. Whenever there's a problem, their customer service always helps resolve it."

• Icerental 4x4

  10 - "Very professional."

• Alamo

  10 - "There was a dedicated staff member assisting, the process was quite fast."

• Alamo

  10 - "Very satisfied with the car rental experience. Great service attitude, detailed explanations, and straightforward, engaging responses to questions."

• Europcar

  10 - "I booked a specific Land Cruiser but got a Defender instead, which was slightly disappointing. Other than that, everything was fine."

• Icerental 4x4

  10 - "Very easy to find."

• Icerental 4x4

  10 - "The staff coordinated promptly upon arrival. The car pickup process took some time, but the return was very quick, about 10 minutes for the inspection. There was also a shuttle bus to the airport. Overall, the experience was good."

• Europcar

  10 - "Friendly and professional"

• Europcar

  10 - "Good service and latest car models."

• Europcar

  10 - "Very good."

• Europcar

  10 - "Excellent"

• Shouqizuche

  10 - "Excellent"

• Europcar

  10 - "The service attitude was excellent. The receptionist patiently explained all the terms we had booked without any upselling or hidden charges. They even upgraded our Toyota Yaris Cross AWD to a Kia Sportage AWD for free, which provided a more spacious and comfortable ride."

• Europcar

  10 - "Very satisfied"

• Alamo

  10 - "The staff at the store simply asked if I needed extra insurance. I told him I already purchased one domestically, and without any hassle, he handed me the keys and I drove off! Before returning the car, I searched everywhere for a car wash but couldn't find one. I went to the store and asked, and they told me it wasn't necessary to wash it."

• Budget

  10 - "Excellent!"

• Shouqizuche

  10 - "The waiting time was very long, almost one hour. However, the service was excellent."

• Europcar

  10 - "During the peak rental period, the waiting time was a bit long."

• Konvin Car Rental

  10 - "Renting a car for a trip to Iceland was a great decision, and it was easy to drive. The only thing is we were in a rush when returning the car, so I hope there won’t be any issues afterward."

• Budget

  10 - "Satisfied"

• Europcar

  8 - "Overall satisfied, the car was in great condition! However, the pickup experience was terrible. We waited for 5 hours to get the car, and it wasn't the model we had reserved. We had to drive to another branch to switch vehicles."

• Europcar

  10 - "Very good."

• Europcar

  10 - "Pretty good."

• Icerental 4x4

  10 - "QEEQ provided excellent service, and all issues were communicated smoothly. The rental company was also good. The car had some scratches on the glass and body during pickup, but taking photos for records was sufficient."

• Alamo

  10 - "No hard selling of insurance."

• Europcar

  10 - "Pretty good, clear explanations and good attitude."

• Europcar

  10 - "Very satisfied."

• Budget

  10 - "Good service, the car you get depends on luck."

• SAGA Car Rental

  10 - "Overall satisfied."

• Europcar

  10 - "Pickup and return were both very quick, and the car was in good condition."

• Europcar

  10 - "Booked a Toyota RAV4, received a vehicle of the same class. Trunk space was spacious enough to fit two large 28-inch suitcases, two small 20-inch suitcases, and still had room for four backpacks. Really impressive! The car was in excellent condition, performed well as a fuel car, and the large touchscreen navigation was very smart. Purchased full insurance for peace of mind. Paid a small deposit at the store with no additional charges."

• Europcar

  10 - "Very satisfied"

• Europcar

  10 - "The staff were very patient."

• SAGA Car Rental

  8 - "Very good and convenient. Both pickup and drop-off were straightforward."

• Icerental 4x4

  8 - "Overall satisfied, but two points could be improved: 1. The car is quite old, with 270,000 kilometers driven, and it has many visible damages, including a broken reverse radar. 2. The waiting time for the rental company's shuttle bus was too long, exceeding 35 minutes."

• Budget

  10 - "Overall, very satisfied with the service."

• Budget

  10 - "Very satisfied"

• Icerental 4x4

  10 - "Quite good."

• SAGA Car Rental

  10 - "The car rental staff were very enthusiastic and went over every detail thoroughly!"

• ACE

  2 - ""

• SAGA Car Rental

  10 - "Excellent"

• Shouqizuche

  10 - "Very good, great service attitude, and also carefully explained the important details."

• Lotus

  6 - ""

• SAGA Car Rental

  10 - "The staff was responsive and friendly. However, when driving, you must set the car lights to full beams regardless of outdoor lighting conditions—it can't just be set to auto as commonly done in China. I asked the staff multiple times for confirmation and even had them check inside the car. They said 'auto' was fine, but this was incorrect and violates Icelandic traffic regulations."

• Europcar

  10 - "Satisfied"

• Europcar

  10 - "Very satisfied, both pickup and drop-off were convenient, clear, and easy to locate."