15 Car Rental Brands in Taipei(China), Taiwan(China)

Very satisfied

Reviewed: Sep 18, 2025

The process is simple and fast, I will choose IWS again next time.

Reviewed: Sep 8, 2025

The entire process was well taken care of.

Reviewed: Aug 30, 2025

Overall service was good. Pickup required going from the airport to the rental office, but the distance was very short. The rental instructions were clear and the entire process was seamless.

Reviewed: Aug 19, 2025

The overall service was excellent, no time was wasted.

Reviewed: Aug 3, 2025

Very satisfied

Reviewed: Aug 5, 2025

Five stars.

Reviewed: May 27, 2025

The service was excellent, and the return process was smooth.

Reviewed: May 7, 2025

Overall, it was very good. It would be better if the car was cleaner.

Reviewed: Jan 3, 2025

Very satisfied!

Reviewed: Jan 1, 2025

Very satisfied

Reviewed: Jun 23, 2025

Extremely satisfied! Pickup was smooth and convenient! Communication was quick, the car was very new and easy to operate! Especially fuel-efficient! Initially planned to book a car on another platform for this Taiwan trip, but due to the May Day holiday, there weren’t many car options available. Everything was perfect on QEEQ! Will definitely book again next time!

Reviewed: May 7, 2025

The service process is straightforward.

Reviewed: Feb 7, 2025

The customer service staff were very polite and provided detailed explanations. From the start of the booking, they sent guidance and location details through a chat tool, which was very convenient. Returning the car was simple—you just drive to the airport parking lot and provide the parking spot number. However, the vehicle was old, dirty, had multiple exterior scratches, and the interior was also unclean. The dashboard had a persistent yellow tire pressure warning light. The tires weren't even from the same brand, which felt unreliable. I rented a Toyota Sienta, but received an outdated second-generation model that differed from the website photos, so be cautious. The infant car seat was completely unacceptable—hard, with no soft parts, lacking ISOFIX, and secured with a seatbelt. It was very uncomfortable and seemed unsafe. I strongly recommend avoiding this and bringing your own car seat.

Reviewed: Jan 10, 2025

Good.

Reviewed: Sep 19, 2024

Excellent

Reviewed: Sep 12, 2024

The service was alright, they answered all my questions and were very accommodating. The car was pretty good too.

Reviewed: Jul 11, 2024

Reviewed: Dec 22, 2024

All processes were completed online; you can pick up the car directly from the parking lot without visiting the office. Very efficient.

Reviewed: Aug 27, 2024

Very satisfactory

Reviewed: May 21, 2024

The overall experience with PONY was truly enjoyable. The car's exceptional condition, being less than a year old, added to the satisfaction of the rental. Exploring the impressive features of the vehicle heightened the overall experience. The seamless process of picking up and returning the car contributed to the convenience of the rental service. Notably, the absence of forceful upselling for additional services, such as insurance, was appreciated. I am confident in saying that I look forward to future rentals with PONY based on this positive encounter. We were so satisfied with the car conditions and given that it has travelled with us for 19 days, we decided to give it a car wash at the end as our token of appreciation.

Reviewed: Jan 11, 2024

The person in charge was on time on arrival to airport. He was very pleasant and friendly in attending to our request etc: clip for phone used for navigation, charger port in car, and was very detail in teaching us how to use the car . return process was very fast and he took us to the mrt station in airport as well .. thanks for making out taiwan trip wondeful.. car was great

Reviewed: Oct 19, 2019

The Taiwanese staff were very nice and professional. Our car broke down halfway, and even though it was after business hours, they quickly contacted a repair shop and solved the problem.

Reviewed: Aug 20, 2019

Good choice this time.

Reviewed: Jul 12, 2019

Car was very new

Reviewed: Jun 28, 2019

Good instructions to pick up car

Reviewed: Dec 25, 2023

Very satisfied, the staff were very helpful, the entire process was handled online.

Reviewed: Jun 10, 2020

In the accident, I accidentally scratched the car a little, but the car rental company opened a large amount of compensation, because the credit card has copied my information when taking the car, the staff did not come to check when the car was returned, only told me to stop Stop in the parking lot, then tell them the location and take a photo. Finally, back to my country, the car rental company brushed a huge amount of compensation, and the damage was not seen at the time. I was forced to pay under the pressure. 在意外中，不小心把車子刮花了一點，但租車公司卻開大額賠償金額，因信用卡在拿車時己複製我的資料，還車時工作人員沒有來檢查，只叫我在停子停在停車場，然後把位置告訴他們和拍照。最後回到我的國家，租車公司卻刷了巨額賠償金，而損壞部分是我當時沒看到的。在強迫下無奈付了。

Reviewed: Sep 18, 2019

Satisfactory

Reviewed: Aug 24, 2019

Did not get a vios but Toyota sienta. Is OK with me since the same capacity. Easy to communicate with them as they also use Whatsapps. Good respond.

Reviewed: May 4, 2019

Very satisfied

Reviewed: Jul 21, 2020

Very satisfied

Reviewed: Jul 21, 2020

The car was very clean!

Reviewed: Oct 11, 2019

Reviewed: Sep 4, 2019

Reviewed: Aug 20, 2019

Good service though booking kept getting rejected

Reviewed: Mar 5, 2020

The car was clean and the guy was friendly.

Reviewed: Jan 1, 2020

Clean, convenient and friendly staff

Reviewed: Dec 21, 2019

Friendly staff, personalized service. Sent me information on driving in Taiwan.

Reviewed: Nov 19, 2019

The car had the smoking smell. I hate that. The rest is quite good.

Reviewed: Sep 17, 2019

I was able to drive brand new car with only 200km according to the odometer.

Reviewed: Jan 8, 2020

Didn't get the car I originally wanted.

Reviewed: Aug 29, 2019

Car received was not Volkswagen Polo, but similar (Ford). Difficult to find the service desk. Overall happy with the service and car.

Reviewed: Jul 2, 2019

The mileage was on the high side 65,000+ kms. We asked for a lower one and the staff accommodated our request. The mileage was still higher than our expectation and past experience however (30,000+ kms). The car functioned well however. Overall, we are satisfied.

Reviewed: Dec 19, 2019

Reviewed: Dec 28, 2018

Very good

Reviewed: Nov 19, 2017

Reviewed: Feb 9, 2017

Reviewed: Oct 8, 2016

Picking up and returning the car was extremely convenient

Reviewed: Aug 20, 2019

Reviewed: Oct 7, 2018

Like: Ww collected the car in Taipei. It was not at low mileage but in peefect conditions anyway. No issues to drive on the mountains. Staff was friendly and made some effort to communicate in English
Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.

Reviewed: Aug 13, 2018

Reviewed: May 21, 2017

Easy

Reviewed: Aug 3, 2019

Like: I drived more than 1000 km for three days and got no any problem with the car
Dislike: Maybe they must give some fragrance on the car

Reviewed: Jul 1, 2018

Like: The car is clean and good condition
Dislike: the car park is expensive and hard to find

Reviewed: Jun 30, 2018

Like: Nice car
Dislike: Nothing

Reviewed: Apr 30, 2018

Like: Wendy was friendly and the car is in good condition.
Dislike: Wendy couldn't find the reservation initially which contributed to a delay on meeting me at the airport to get the rental.

Reviewed: Apr 25, 2018

Like: It was a fuss free booking with OK Car Rentals. Ms Chiou that assisted us throughout the entire process was very helpful and accommodating. She sent and pick up the vehicle at our hotel and fulfilled all our requests (GPS, child seat and stroller rental) for free. Communication was effectively done via email and also WhatsApp. The rental fees was also one of the most affordable ones according to my research. Car provided was clean and in good condition. Overall, we are extremely satisfied with the service and car rental.
Dislike: The only downside was a child car seat was given rather than an infant car seat, thus it wasn't 100% safe for my 5 months old baby as the car seat was more for a bigger child as it is forward facing and have less neck support. Given this was provided complimentary of the car rental, I have no complains. Just sharing for those who intend to request for a infant car seat. Providers speak very little english, however with Google translate this shouldn't be much of a problem.

Reviewed: Mar 20, 2018