9 Car Rental Brands at Taipei Songshan Airport (TSA)

The customer service staff were very polite and provided detailed explanations. From the start of the booking, they sent guidance and location details through a chat tool, which was very convenient. Returning the car was simple—you just drive to the airport parking lot and provide the parking spot number. However, the vehicle was old, dirty, had multiple exterior scratches, and the interior was also unclean. The dashboard had a persistent yellow tire pressure warning light. The tires weren't even from the same brand, which felt unreliable. I rented a Toyota Sienta, but received an outdated second-generation model that differed from the website photos, so be cautious. The infant car seat was completely unacceptable—hard, with no soft parts, lacking ISOFIX, and secured with a seatbelt. It was very uncomfortable and seemed unsafe. I strongly recommend avoiding this and bringing your own car seat.

Reviewed: Jan 10, 2025

Satisfied

Reviewed: Jun 29, 2024

Car was ok but a bit old. Enough for our trip. Service counter was good, managed to communicate well via WhatsApp’s prior the booking

Reviewed: Mar 26, 2024

Highly recommended company. Excellent service, rent with confidence.

Reviewed: Jan 2, 2024

We don't speak Chinese so we didn't really talk but he took us through a very simple process and we got the car quickly! The only problem was on the return we could not find our way to the ally that takes the car back to where we picked it up. Traffic was terrible so each failed attempt took several minutes to try again. But the agent took the car where we managed to leave it even if not at the shop.

Reviewed: Jul 21, 2020

Very satisfied, convenient and fast.

Reviewed: Dec 26, 2024

Best car rental experience ever. Transparent and friendly. Car was exactly the one we booked and in perfect condition

Reviewed: Nov 19, 2023

The overall experience with PONY was truly enjoyable. The car's exceptional condition, being less than a year old, added to the satisfaction of the rental. Exploring the impressive features of the vehicle heightened the overall experience. The seamless process of picking up and returning the car contributed to the convenience of the rental service. Notably, the absence of forceful upselling for additional services, such as insurance, was appreciated. I am confident in saying that I look forward to future rentals with PONY based on this positive encounter. We were so satisfied with the car conditions and given that it has travelled with us for 19 days, we decided to give it a car wash at the end as our token of appreciation.

Reviewed: Jan 11, 2024

Like: The car was better than I expected and it is hassle free. The whole trip, I didn’t even finish the tank.
Dislike: Maybe about parking was not clear. And the highway for min 3 person in car to travel. Operating of fog light and headlights. As my country do not have cliff, mountain and fog.

Reviewed: Feb 23, 2018

Very helpful staff, recommended !

Reviewed: Aug 23, 2023

Everything great with IWS - we got completely new car with less than 3000 km...

Reviewed: Feb 24, 2020

The employees are professional and the conditions of the car is good.

Reviewed: Aug 23, 2019

Waited a very long time to get the car. Was not given the option of picking up car at where the car was parked, wasted a lot of time coordinating the pickup.

Reviewed: Apr 22, 2019

Excellent service experience. They patiently answered all questions and provided a brand-new car with only 23 kilometers on it.

Reviewed: Aug 31, 2019

Satisfactory

Reviewed: Aug 24, 2019

Pickup was very convenient. The rental company responded promptly, and the service attitude was excellent.

Reviewed: Mar 26, 2019

I drove and had a minor collision, and they demanded 2000 RMB in compensation, including charges for an air kit and three days of lost work. I don't understand why a paint job takes three days.

Reviewed: Jan 30, 2019

Taiwanese services are generally very good. My only complaint is that JT Car Rental suddenly didn't have the model we reserved and outsourced us to another rental company at the last minute. I feel like if this is the case, there is no point in booking through QEEQ. I could have found a local car rental company myself in Taiwan, possibly at a cheaper price.

Reviewed: Jan 19, 2019

Delivery to airport parking lot, very convenient

Reviewed: Feb 20, 2018

Like: Ww collected the car in Taipei. It was not at low mileage but in peefect conditions anyway. No issues to drive on the mountains. Staff was friendly and made some effort to communicate in English
Dislike: Automatic gear sometimes did not play well in steep climbs. Requested but not get the navigator.

Reviewed: Aug 13, 2018