7 Car Rental Brands in Napier, Northland, New Zealand

Very efficient service, and the car was in excellent condition. Communication at the location and over the phone was smooth.

Reviewed: Apr 19, 2025

Excellent! Superb customer service. Car was clean and big with built in navigation (helpful if phone does not have internet service immediately in foreign country).

Reviewed: Jan 9, 2024

Like: The vehicle was almost brand new (only about 2,000 km driven) and had heaps of in-built comforts for the lowest category of car: camera for reversing, cruise control, Bluetooth connectivity, USB charger, estimated mileage report etc. It was easy to drive. The AVIS staff was very friendly. Since I hired the car for more than 4 days in New Zealand, I didn't have to pay a one-way fee because it was waived.

Reviewed: Feb 12, 2018

Apex were excellent

Reviewed: Jan 15, 2025

Very good.

Reviewed: Oct 22, 2024

Very patient in answering questions.

Reviewed: Sep 2, 2024

The service attitude was excellent. Although my English is not good, they were very patient.

Reviewed: Aug 8, 2024

Staff very helpful. We had problems with the Aircon on the first vehicle but this was dealt with effectively but providing and alternative vehicle. Overall very satisfied

Reviewed: Mar 1, 2024

Excellent

Reviewed: Dec 29, 2024

El personal fue muy amable. Aunque el proceso fue algo lento debido a que presenté licencia de otro país, la atención fue siempre cordial y amable.

Reviewed: Nov 24, 2024

Very good

Reviewed: Jul 9, 2024

Everything went as smooth as possible.

Reviewed: Dec 22, 2022

The car was OK, no issues, but the pick up process was terrible. First they didn't accept my drivers license - i use it to rent cars every where in the world and never had issues before. They forced us to get a translation with some service hired by Budget, which cost 50 additional NZD and took another hour. Then they wanted to charge us for the rental, when i had already paid to EasyRentCars in advance. If i forgot i had paid and if I didn't have the email with the voucher with me, i would have been charged twice. Then for some reason the card wouldn't work, which is also weird because i use both my credit cards everywhere in the world, including to rent cars. After many attempts it worked. We had a wedding and we arrived 2,5h late because of the Budget employee who kept making things hard for us. I could see everyone else in the other counters of the other rentals getting their cars quickly, including people with foreign drivers license like my own, and we kept waiting. Very disappointing experience and I'm actually very mad because due to this we miss the wedding ceremony of one of our friends - the reason why we traveled in the first place.

Reviewed: Mar 13, 2019

The staff had a great attitude, very nice.

Reviewed: Mar 4, 2024

It could have been easier and more convenient to hire a car! I only wished it was easier to communicate with one party regarding my Iate pick up due to a flight delay. Aside from that, it was a breeze. Thank you

Reviewed: Nov 10, 2023

Like: Good renting price.
Dislike: Nothing in especial.

Reviewed: May 10, 2018