The pickup office is actually inside the train station. We were greeted by a very tall lady who clearly walked us through everything in the office – where to pick up the car, the exact parking spot, the plate number, and how to exit the parking garage. We followed her instructions and found the car with no issues, but when we tried to leave the parking lot, the barrier wouldn’t lift even after scanning the QR code like it said. Just when we had no idea what to do, we saw the same lady coming over from a distance. She checked and said it was a system issue, then manually lifted the barrier to let us out. We also asked if we could return the car early in Seville since we’d arrive after office hours, and she told us there’s a where you can just drop the key in.

Reviewed: Feb 20, 2026

Reviewed: Oct 17, 2016

Reviewed: Oct 17, 2016

Good, no trouble encountered.

Reviewed: Oct 18, 2025

Great location with a wide selection of car models.

Reviewed: Feb 10, 2025

Large car rental company, reliable. However, the cross-border fee is different from what is shown on the platform.

Reviewed: Mar 5, 2024

Satisfied

Reviewed: Aug 2, 2025

The service is very nice, meeting the standard of a good salesperson.

Reviewed: May 27, 2025

Quite satisfied. The selected car model was not available at pickup, but they offered two options, and I chose the FORD PUMA small SUV. It had over 60,000 kilometers on it but looked very new. I informed the staff that I had already purchased insurance domestically, and they didn’t object. Everything is digital now; you just confirm and sign on a PAD, and they'll send an email to you. An additional deposit of 200 euros was charged. There are two points to note: First, the pickup time depends on the actual time you go to handle the paperwork. If your original return time aligns exactly with a full day, you’ll be charged for an extra day, so make sure the staff adjusts the return time accordingly. Second, the car doesn’t come with a full tank, and you don’t need to return it with a full tank, but the fuel level must be higher than at pickup. This can be tricky to manage—I ended up adding fuel worth a dozen euros more, and it wasn’t refundable. The deposit was returned within two to three days after the car was dropped off.

Reviewed: Feb 14, 2025

Satisfied

Reviewed: Feb 8, 2025

The service attitude was good, though efficiency in Spain is generally slower.

Reviewed: Feb 4, 2025

Good vehicle condition and excellent service.

Reviewed: Jul 30, 2025

The actual car rented was completely different from the original booking. Except for the driver's seat, none of the seats could be adjusted, making it uncomfortable to sit.

Reviewed: Feb 20, 2025

Reviewed: Feb 1, 2025

The car was quite dirty, and there was a lot of sticky residue on the side door.

Reviewed: Oct 19, 2024

Very good.

Reviewed: Sep 25, 2024

The overall process was very smooth.

Reviewed: May 14, 2025

Overall satisfied.

Reviewed: Oct 3, 2024

Very friendly staff at the rental office.

Reviewed: Nov 30, 2024

All good I wanted to add a driver for 5 days in the middle of my 3 week hire. They would not let me do this it had to be until the end of the hire.

Reviewed: Oct 31, 2022

Like: Everything was, by far, better than expected. Great service, amazing car and effectiveness.
Dislike: Nothing

Reviewed: Jul 4, 2018

Reviewed: Feb 13, 2020

Reviewed: Oct 5, 2018

Picked up the car at Granada Airport, easily located right inside the terminal.

Reviewed: Aug 18, 2017

Reviewed: Jul 20, 2017

Reviewed: Feb 12, 2017

Acceptable

Reviewed: Oct 20, 2019

Missed the return time and went back the next morning. They didn't charge extra and were very polite.

Reviewed: Oct 16, 2019

This car had a lot of wear and tear with at least 8 ine items describing them. There was a a persistent whine at when cruising on the motorway, and a disturbing vibration when overtaking on the motorway. The car's warning light for low oil popped up on my drive in to return the car and was alarming.

Reviewed: Sep 29, 2019

Reviewed: Sep 10, 2019

The front desk staff is good and answers all questions, but efficiency is too slow. Make sure to allocate enough time for pick-up and drop-off.

Reviewed: Aug 31, 2019

Car was fine. Insurance situation was very dodgy. I was given very different prices for insurance each time I rented.

Reviewed: Jul 24, 2019

The attitude was average. They only checked the translated document, not the original driver's license. There weren't many people.

Reviewed: Aug 23, 2018