The staff at the pickup point was quite attentive and personally took us to the car lot. He carefully checked for surface issues before handing over the car and marked even minor scratches.

Reviewed: May 18, 2019

Efficiency is relatively low. There's no 24-hour service at the airport and no staff when returning the car, you just leave the keys in a box. Maybe this is the Russian style.

Reviewed: Aug 10, 2018

It was okay. Because of the language barrier, my wife did most of the communication. I don't have a strong impression, but it felt alright.

Reviewed: Dec 22, 2016

The staff picked us up from the airport and helped us with the procedures. They were very friendly, and the rental deposit was also quite low, only 10,000 rubles. However, the GPS was not very helpful and made us take extra routes, but overall we were satisfied. They picked up the car from the hotel when we returned it.

Reviewed: Oct 17, 2015