15 Car Rental Brands at Incheon International Airport (ICN)

The service was very friendly.

Reviewed: Oct 8, 2025

Very nice and friendly

Reviewed: Sep 27, 2025

Reviewed: Feb 3, 2025

Very fast! The rental company provides a Hi-Pass card, equivalent to an ETC card in mainland China, with settlement completed three days after returning the car. Extremely convenient!

Reviewed: Aug 8, 2024

Satisfied

Reviewed: Jul 24, 2024

Reviewed: Dec 29, 2023

Overall, I am very satisfied.

Reviewed: Jul 11, 2025

They were super friendly and fast response to questions via WhatsApp.

Reviewed: Jan 18, 2025

Quite good.

Reviewed: Dec 7, 2024

The staff's English skills need improvement, but the vehicle was very clean.

Reviewed: May 7, 2025

Very satisfied with the airport shuttle service.

Reviewed: Feb 11, 2025

Very satisfied

Reviewed: Jun 20, 2024

It's okay.

Reviewed: Apr 21, 2025

Very satisfied.

Reviewed: Dec 6, 2024

Reviewed: Nov 24, 2024

Very satisfied, efficient.

Reviewed: Aug 29, 2024

Prompt communication, convenient car rental, and easy return process.

Reviewed: Jun 25, 2024

The staff was very helpful and patient.

Reviewed: Jul 13, 2024

At the agreed pick-up time, staff will contact you and bring the car to the airport parking lot, informing you of its location. The handover is done at the parking spot, so you will need to cover the parking fee yourself. The nine-seater vehicle sacrifices trunk space for a foldable fourth-row seat. When the fourth-row seat is unfolded, not even an umbrella can fit.

Reviewed: Jun 15, 2024

2nd Day, one tire was damaged

Reviewed: Dec 8, 2023

Staff are help full and friendly

Reviewed: Jan 12, 2020

The car exceeded my expectation.

Reviewed: Dec 31, 2019

Service is good. Explanation is thorough but I don’t get why we have to sign a document stating that we don’t smoke in car. This should be included in contract instead of signing another paper.

Reviewed: Dec 29, 2019

Too terrible for car changing in pick up the car, photo all side up and down Return time 20 Minutes for checking.

Reviewed: Dec 16, 2019

No

Reviewed: May 22, 2023

Lotte and Hertz in South Korea are the same company. The rental office is located inside Incheon Airport, Terminal 1, B3, Exit 3.

Reviewed: Aug 27, 2019

Reviewed: Feb 10, 2020

Thanks a lot for be so helpful before and during the trip, some problems but solved very quick and helpful. Best choose of rental cars in South Korea

Reviewed: Jan 24, 2020

trouble the customer on minor marks. refuse to be handled by booking web. don't let customer leave until call for police help.

Reviewed: Dec 16, 2019

Smaller Vehicle Given during Pick UP We ordered a 9-seater van to have more room for our bicycles and luggage. One day before picking up the vehicle when we contact them, we were told that the 9-seater van was actually a 12-seater van which required a bus licence most people do not have and so do us. We were given a 7-seater car the luggage compartment of which was very much smaller. I suspect that they do not have vehicle larger than 7-seater but using 12-seater van which requires bus driving licence to force customers to accept an alternative offer of a smaller car during pick up.

Reviewed: Jun 29, 2019

Reviewed: Dec 12, 2018