37 Car Rental Brands at Heraklion Airport (HER)

Satisfied

Reviewed: Nov 5, 2025

Very easy to pick up the car, quick process, and great service.

Reviewed: Jun 25, 2025

The service attitude is acceptable.

Reviewed: Jul 25, 2024

Good service.

Reviewed: Aug 12, 2025

Very satisfied with the service. The vehicle was upgraded at pickup, and the power was adequate.

Reviewed: Aug 8, 2025

Overall, very satisfied.

Reviewed: Jul 24, 2025

Renting a car abroad was a great experience!

Reviewed: Aug 24, 2024

Very good stuff

Reviewed: Nov 29, 2021

The process was very quick, and there was no upselling of insurance.

Reviewed: Jul 20, 2020

it was not the requested car, clutch worn out, the interior was badly damaged

Reviewed: Oct 6, 2019

When picking up the car, the staff clearly explained the process and let me decide. Their attitude was great. During the return, the service was excellent, and the process was completed in under 5 minutes. Overall, the car performed well and was in great condition.

Reviewed: Jul 7, 2025

Satisfied

Reviewed: Jun 30, 2025

The process was quick and smooth.

Reviewed: Jun 14, 2025

Very satisfied

Reviewed: Feb 2, 2025

Excellent

Reviewed: Apr 10, 2024

Very forthcoming and helpful.

Reviewed: Jul 30, 2020

Great from start to finish, flight was delayed we called to let them know, no issues upon collection. I liked the fact they also had staff outside who gave you the car and collected it back at the end of the rental so you dont have to mess about going back and forth to the desk. The car was also great, good spec.

Reviewed: Sep 26, 2019

Satisfied

Reviewed: Jun 10, 2025

Satisfactory

Reviewed: May 26, 2025

Reviewed: Sep 13, 2024

Generally okay but let down over the childs seat. Was offered two different types on collection but didn’t know which type to take as my daughter arrived late that night. Agent advised to take one type but he’d make sure that the other was available to change to that night if needed. On going to change it that night the agent at the desk had no knowledge of it and no alternative car seat. Being over an hour away from Heraklion it would have meant a return two hour trip to switch the next day. Very unimpressive.

Reviewed: Jul 2, 2024

Everything is good, except the store is not located inside the airport. It's about less than 1km away, and there is a shuttle bus for transfers. However, with dozens of car rental companies at the airport, it's quite surprising that a big company like Europcar does not have an airport branch. That said, the environment of the store outside the airport is much better.

Reviewed: Apr 21, 2025

Very satisfied

Reviewed: Sep 29, 2023

Reviewed: Jul 1, 2019

Reviewed: Jun 10, 2019

Reviewed: Oct 14, 2016

Very good experience with Centauro. Guy at counter was very helpful.

Reviewed: Mar 23, 2025

Flight was delayed - I had to pick-up car next day due to working hours. Make sure you book car with 12 hours buffer to do not loose the reservation.

Reviewed: Oct 7, 2021

The car was new and in good condition. We have got an upgrade since all cars from the requested category were gone. I understand Crete is dusty due to a lot road's being unpaved.But it was not very clean in general. We had to wait for more than an hour at the airport until someone from Centauro came with the shuttle van to takes us. The drop off was very quick with no issues. Refunds of fuel and deposit all ok.

Reviewed: Sep 22, 2019

The car was great. We paid twise on gas because they charged us in the begining and didnt return the money at the end eventhoue we put gas in the same amount of money .(40 €)

Reviewed: May 30, 2019

Apart from the fact that I received an update to the upper category as soon as I arrived at Centauro front desk (no extra cost), the car was a BRAND NEW Fiat Panda with 900 km on the clock. The service was excellent from both the mini van driver that took me to the pick up station (less than one minute from Heraklion Airport) and the sweet lady that arranged everything at the front desk. Would definitely recommend hiring from this car hire company. Brand new fleet at unbelievable prices.

Reviewed: May 29, 2019

The process for picking up and returning the car was smooth, and we received a free upgrade to a newer Nissan SUV, offering excellent value for money.

Reviewed: Jan 2, 2025

It's been already a week and I have no confirmation whatsoever that everything is ok with the car that I returned and I haven't been returned my deposit

Reviewed: Dec 31, 2023

Contacting Acarent without a phone is hard.

Reviewed: Sep 29, 2024

Acarent were little short of excellent. V good value, efficient and helpful. Only negative was that we were told they were in the terminal but in fact they had a courtesy bus to their depot. Luckily we found it as the airport has scores of car hire desks outside.

Reviewed: Jul 7, 2024

Overall, I am very satisfied. The car was in good condition, the service was excellent, and they answered all my questions without trying to upsell anything.

Reviewed: Jul 18, 2024

We had booked an SUV but given a smaller car. Tried to swap it for what we had booked but were told we would have to pay an upgrade fee?! The car we were given was not the same class as the car we booked.

Reviewed: Aug 8, 2020

Reviewed: Jul 17, 2024

The car rental company's service was okay! However, I feel that the insurance package provided by our platform has issues. It always seems complicated. This time, my car was scratched by another vehicle, but it wasn't covered in the insurance policy, so I had to pay 610 euros myself. I think it's very troublesome for the platform to provide domestic insurance services due to language barriers, reporting issues, etc. They also advised against buying the rental company's insurance, so I ended up being the guinea pig! It's better to book directly through the official website.

Reviewed: Mar 5, 2024

Reviewed: May 31, 2024

Reviewed: Nov 8, 2021

Reviewed: Sep 28, 2021

Reviewed: Jul 19, 2019

The counter person was really pleasant and took me to the car.

Reviewed: Jun 15, 2023

On a du attendre la voiture qui venait de l’autre agence en ville. On a perdu 50 min.

Reviewed: Jan 28, 2022

The staff at the rental agency in Heraklion - Apollo Car Rental - were excellent; friendly and flexible in problem-solving. Also they all had high level language skills not just in English. One felt one ‘was in good hands’.

Reviewed: Jan 31, 2023

The worst service I have ever experienced

Reviewed: Jun 28, 2022

Great staff,very helpful and no pressure selling of additional insurance - made a nice change! Car was fine and damage was fully identified prior to start of hire. Nothing major just a number of dents which had no effect on its purpose. Would recommend.

Reviewed: Nov 2, 2019

Abby Car was great. East Rent was no help. Great car. Terrible communication between Easy and us. Did not know where Abby was located and had no help from Easy. Stood at Arrivals for an hour running around looking forvhelp.

Reviewed: Sep 22, 2019

Horrible old Fiat. I didn't want to drive the whole car any more than I had to

Reviewed: Aug 25, 2019

They gave us a hybrid car, which was much needed in Crete considering the fuel was a bit expensive.

Reviewed: Aug 13, 2019

All was excellent.

Reviewed: Jul 14, 2020

I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day. I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport. I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...

Reviewed: Oct 1, 2019

Reviewed: Sep 10, 2018

Reviewed: Jul 29, 2018

We received a new Opel which was great. The representative told us to take pictures of any damage rather than come out and inspect it with us. There were no issues at drop off with the damage we saw at pickup. They charge an extra fee for offhour drop off at the airport despite that there were multiple representatives who were already at the counter when we arrived to drop off the car. We also had to wait for them to go to the parking lot and inspect the car.

Reviewed: Sep 24, 2019

Car was clean and reliable but reasonably old and had some damage to it

Reviewed: Sep 17, 2019

Car condition was very bad. You can't give that car to customer. Very long time to wait for pickup. But other things are very good.

Reviewed: May 7, 2019

I had to wait over 1 hour to get the vehicle and this is after all the process of signing the contract (which was another 30 minute). They made me wait outside in the middle of the street in the wind for over 1 hour and then gave us a very old van in terrible conditions

Reviewed: May 3, 2019

Good attitude

Reviewed: Apr 14, 2018

The car given appeared to be the worst one at the pick up location. Dinted panel, holes in the upholstery. Seemed like an old car.

Reviewed: Aug 16, 2019

They gave me a car slightly smaller than what I booked - Hyundai i10 instead of Toyota Yaris. I also didn't like that the fuel tank was not full and they told me to bring it back with about the same fuel level - very bad practice.

Reviewed: Jul 23, 2019

Instructions on how to find it were not clear and really they should have someone at the airport with a sign at all times (our flight was delayed). There was a large additional fee for no-risk cover and the woman serving us did not explain it well - wish I could have known about that in advance. The fuel hold also was not removed and there was a huge queue. We were offered an upgraded car which was great, and we loved the vehicle.

Reviewed: Jun 11, 2019

Like: new car, nice staff, fast pick-up

Reviewed: Aug 29, 2018

Reviewed: Jul 18, 2018

Voiture avec 143000 km, voiture sale à l’interieur, les freins sautaient, l’alignement n’était pas adéquat, la voiture tirait vers la gauche. Nous avons été déçu.

Reviewed: May 1, 2019

Reviewed: Aug 23, 2018