What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage (under Collision Damage Waiver) or theft (under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

How can I add an additional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applies to the additional driver. The additional driver is supposed to present the required licence document along with the main driver at pickup.

Get unpaired cheap car rentals in Norway

Get unpaired cheap car rentals in Norway | QEEQ.COM

Guest reviews

Hertz
10 - "Very satisfied"
Oslo Bilutleie
4 - "Confirmed no additional insurance was needed, but charges were still deducted after returning the car, which turned out to be insurance fees upon checking."
Hertz
8 - "Self-service via machine, no on-site staff available. For communication, you can call the number displayed on the machine."
AVIS
10 - "Very satisfied"
Budget
10 - "Excellent! The car was a brand-new vehicle with only 3,000 kilometers, and its condition was outstanding. Before picking up the car, a quick pickup link was provided. After filling out the rental requirements online, the car was handed over without any upselling. The vehicle was equipped with an automatic toll payment device, similar to ETC, which eliminated payment hassles and greatly enhanced convenience. At the drop-off location, dedicated staff conducted a thorough vehicle inspection and immediately completed a return confirmation, ensuring responsibility was clearly defined for both parties and protecting their rights. Overall, the rental experience was fantastic."
AVIS
10 - "Satisfied."
Budget
10 - "Very satisfied."
Hertz
10 - "The service is quite good."
Hertz
10 - "Not bad."
Budget
10 - "Excellent."
Budget
8 - "Good"
AVIS
10 - "Very good."
AVIS
8 - "Overall satisfied, but didn't get the exact car I wanted to rent."
Budget
10 - "Very good."
Hertz
10 - "Helpful guidance"
Hertz
10 - "In Nordic countries, the process is simple with no upselling."
AVIS
10 - "The service and car condition were satisfactory, but the deposit refund was a bit slow; it has been two weeks."
AVIS
8 - "The store staff were friendly and patient. However, after returning the car, they mentioned that additional charges might occur and would notify me via email, but I've never received it. Also, the emails and website from AVIS are in Norwegian. Could it be more user-friendly with an English option?"
AVIS
10 - "Satisfied"
AVIS
8 - "Overall satisfied, but the reserved model was not provided. The range capability is not as good as Volkswagen. A deposit was collected, but it hasn't been refunded even after several working days."
AVIS
10 - "Great service."
AVIS
8 - "So far, I am satisfied. However, as the process is not yet fully completed (the hold amount has not been settled, and there may still be issues to resolve), I cannot give a complete evaluation at this time. Thank you for your understanding!"
AVIS
2 - "Before renting, I checked the condition of the car and took a 360-degree video, noticing there was already a dent on the vehicle. After returning the car, the rental company emailed us claiming that we caused damage to the car. Even after providing the video, they questioned why we took the video at 8:30 when we had completed the rental process at 8:00. Can't we take a break after completing the rental process and then take the car? The company's management is chaotic—they fail to properly document pre-existing issues with their cars. Even though we provided evidence, they didn't check whether we left the parking lot during that half-hour. Instead, they seem to be waiting for us to prove we weren't responsible. If we can’t prove it, are they expecting us to pay for damage we didn’t cause?"
Hertz
10 - "Good vehicle condition, no insurance upselling, fast deposit refund, clear billing details for highway tolls and parking fees with invoices."
AVIS
10 - "Satisfied"
AVIS
10 - "Overall service satisfaction"
Budget
10 - "Excellent, got an upgraded car."
Hertz
10 - "Pretty good."
Hertz
10 - "Recommended. Efficient and honest."
Hertz
10 - "The service was great."
AVIS
10 - "Very good, no upselling, efficient service, finished in five minutes! Returning the car was also simple, and all the staff were friendly throughout the process."
AVIS
10 - "Excellent service, no upselling, efficient handling, all completed in five minutes! Returning the car was also very easy, and the staff were friendly throughout."
Hertz
10 - "Quite good."
Hertz
10 - "No need to wait in line, very convenient."
AVIS
8 - "The car pickup and return process is convenient and efficient."
Hertz
10 - "Excellent. The car is in great condition and performs superbly."
Alamo
10 - "Overall satisfied, but noticed towards the end that the car didn't have snow tires."
AVIS
8 - "The car is in good condition."
AVIS
10 - "Extremely satisfied"
Enterprise
10 - "The service was good and efficient, I got the car very quickly."
Alamo
10 - "Extremely satisfied."
Hertz
6 - "The car was in good condition, but the return process was unsatisfactory."
Budget
10 - "The staff was very friendly and helpful."
Hertz
10 - "No service, purely self-service."
Alamo
10 - "Excellent"
AVIS
10 - "Very good."
Hertz
10 - "Very satisfied in all aspects."
Alamo
10 - "The service was excellent. A valid domestic driver's license, a translated copy, and a chip card are required."
Alamo
10 - "Very satisfied. We arrived 40 minutes early, and although there was no one available at first, the staff made us wait until the scheduled time to complete the formalities. They were very thorough. However, we didn't realize that adding a driver would also require providing the Chinese driving license booklet. International certifications and Hague authentication were not acceptable. It would be great if users could be reminded of this in advance in the future."
Alamo
10 - "Great car rental experience with smooth and convenient process."

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Frequently asked questions

Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.