Guest reviews

• U-SAVE

  10 - "Extremely satisfied! The car is super fuel-efficient and the interior is very clean."

• Budget

  10 - "Quick pickup process and smooth procedures."

• AIRCAR

  10 - "Very satisfied"

• Keddy by Europcar

  10 - "Quite satisfied, the process was very quick."

• U-SAVE

  2 - "Avoid this rental company at all costs. They operate under the name of another company, but the actual rental is through the notorious Green Motion. I booked a Range Rover Sport, costing over 1000 per day, but upon arrival, they claimed their system did not have this model. The customer service from the booking platform asked us to take pictures of their system, then threatened to call the police. They only had one Volkswagen available and no other options. After three hours of negotiation, even with intervention from the booking platform's customer service, there was no resolution. They suggested switching to a different rental company, but by then it was too late as we needed to rush to the next city."

• QIANLIMA VOYAGE

  10 - "Excellent service."

• QIANLIMA VOYAGE

  10 - "Rented a car for a self-driving trip, truly a ten-star experience, exceeded expectations."

• AIRCAR

  10 - "Fairly satisfied."

• United Rent a Car

  6 - "The rental company did not explain the local requirement to wash the car before returning it, resulting in them asking for 10 euros when the car was returned, even though it wasn’t that dirty and had been washed once during the rental period for 12 dirhams."

• QIANLIMA VOYAGE

  10 - "Very satisfied. After arriving at the airport, we called the rental company, and their staff was already waiting for us at the airport. Then they took us to the company to complete the rental procedures. The entire process was smooth. The company also informed us about driving precautions and how to handle unexpected situations."

• Budget

  8 - "Satisfied"

• Alma Car Hire

  10 - "The staff at the pick-up point was very friendly and I'm very satisfied."

• AIRCAR

  2 - "Extremely terrible! The worst of the worst! A reminder for anyone renting a car from this company: when picking up the car, make sure to record a full video covering the store, staff, and the dashboard showing the fuel level. When I picked up the car, the fuel level was clearly at 3/8, but the rental agreement stated 4/8. I thought it was just one bar and didn't argue, but when refueling upon return, the cost was almost as much as a full tank. That missing bar just couldn't be filled up, which made it feel like the rental company rigged something. Upon returning the car, they even showed me a random photo claiming the tank was full at pickup, which was laughable. After a lengthy argument, I ended up paying the price for not having taken photos and videos myself. Not recommended – unscrupulous company!"

• AIRCAR

  10 - "The overall service is good."

• AVIS

  10 - "It was okay. I wanted to pick up the car two hours earlier but was refused, and they said I would be charged for an extra day if I picked it up early. This is quite unreasonable, even though I mentioned I could return the car earlier. In every other country I've rented a car, it's always possible to adjust the pickup time slightly on the spot, but not in Morocco. The car condition was still good, and the pickup service was excellent."

• AIRCAR

  10 - "AirCar is one of the trustworthy car rental companies in Morocco."

• Budget

  10 - "Good"

• Europcar

  10 - "The staff were very friendly, and there were no hidden charges!"

• QIANLIMA VOYAGE

  10 - "The owner is very nice! Provided a detailed PDF about Morocco's traffic rules before departure."

• Alma Car Hire

  10 - "The customer service delivered the car to the airport on the scheduled time. Although our flight was delayed for over 20 minutes, the rental company staff met us at the airport terminal and accompanied us to the parking lot to pick up the car."

• GL Booking

  2 - "There were no issues with the car when returning it, so why hasn't my deposit been refunded yet?!"

• AIRCAR

  10 - "The car was in excellent condition with low mileage, and the interior was clean."

• Thrifty

  10 - "Overall experience was good."

• AIRCAR

  10 - "Reliable and trustworthy."

• ADDCAR RENTAL

  10 - "Although I didn't get the reserved model, I am quite satisfied with the price, service, and car condition."

• Locationauto

  10 - "The staff are very sincere."

• AVIS

  8 - "Pretty good."

• Alma Car Hire

  10 - "The car rental company is great, the vehicle performs well, and the service provided by the young staff member was excellent."

• ADDCAR RENTAL

  2 - "Isn't this similar to a scam? Moroccan customs are very slow, and since I was 2 hours late picking up the car, the rental company automatically canceled my reservation. Not a single penny was refunded, so I ended up paying for a car I never even used. Consider it charity."

• AIRCAR

  10 - "Speaks English, easy to communicate. The car is in good condition with only 20,000 kilometers. When picking up the car, a 14,000 AED pre-authorization was processed, and upon returning, they briefly inspected the vehicle and immediately released the pre-authorization."

• Europcar

  10 - "Very satisfied. Although the credit card guarantee amount during pickup was high (30,000 dirhams), it was released the day after the car was returned."

• Alma Car Hire

  10 - "Very satisfied"

• QIANLIMA VOYAGE

  10 - "Not just satisfied, but extremely satisfied!"

• AIRCAR

  10 - "Smooth communication and quick car pickup process."

• AIRCAR

  10 - "Great service!"

• Budget

  10 - "The staff at the store were very welcoming, and the process was handled quickly. When the car arrived, another cheerful guy joined us for the vehicle inspection. He was very friendly and funny."

• Autounion

  8 - "Quite satisfied."

• AIRCAR

  10 - "Very satisfied."

• U-SAVE

  6 - "The service awareness is still not comparable to that in China, but it's acceptable."

• Hertz

  8 - "Satisfied"

• Alma Car Hire

  10 - "Excellent"

• AIRCAR

  10 - "Short wait time, quick processing."

• Budget

  10 - "Excellent, the car was almost brand new."

• AIRCAR

  10 - "An excellent car rental company."

• SURPRICE RENT A CAR

  2 - "No one answered the phone when we tried to pick up the car, and we had to wait for two hours before getting the vehicle. During drop-off, their staff were not on-site, and we waited for half an hour for them to arrive, which delayed my check-in. Extremely poor service awareness and capability."

• AIRCAR

  10 - "In Morocco, this car rental company seems to be one of the few that doesn't push unnecessary sales. The staff may come across as a bit cold, but overall, the experience is acceptable. Cars are picked up and returned with an empty fuel tank. Make sure to request your deposit refund when returning the car."

• AIRCAR

  10 - "Very satisfied"

• Wheego

  6 - "Au début, le personnelle me dit que ma carte est une crédit / débit donc il ne voulait pas la prendre et exiger que je paie 14€ d'assurance par jour environ. Ensuite il accepte mais la carte ne passe pas en crédit, le personnel essaie en débit et la surprise ça passe mais le dis qu'ils n'accepte pas le débit du coup il m'effectue un remboursement et au final j'ai du payer 14€ environ par jour d'assurance. C'est dommage, quelque jours avant j'ai effectué une location chez LOCATION AUTO qui n'acceptait que les carte de crédit avec cette même carte qui a était refuser chez Wheego "

• Keddy by Europcar

  10 - "The service was excellent."

• ADDCAR RENTAL

  7 - "L'accueil de addcar n'etait pas facile a trouver, il etait a la sortie de l'aeroport et n'etait pas indiqué par des panneaux ou des logos, il fallait demander a des personnes PROBLEME NOUS AVONS DU RAJOUTER UN SURPLUS DE 130€ pour avoir la voiture car il n'est pas spécifié d'une manière claire qu'il faut une carte de crédit (et non de débit comme la mienne), car dans l'usage courant pour signifier une carte bancaire on dit une carte de crédit. CECI NOUS A CAUSE DE GROS PROBLEMES, DE L'ARGENT ET UN TEMPS D'ATTENTE SUPPLEMENTAIRE"