11 Car Rental Brands in Woolloomooloo, New South Wales, Australia

The staff at the pickup location were all South Asians. My driver's license is valid for 'long-term,' and the international driving permit translation provided by Zuzuche also states 'long-term.' The staff found the term 'long-term' unclear and assumed my license had expired, claiming they couldn't read Chinese and couldn't verify the authenticity of what I said. After much debate, they refused to hand over the car until I translated every single line from my Chinese license into English for them (luckily, I have a background in international contract work and my English is decent). While I explained, they used their phones to cross-check my translation's accuracy. After more than an hour of back-and-forth, they finally allowed me to take the car.

Reviewed: May 23, 2025

A great car rental experience; everything was very convenient.

Reviewed: Nov 16, 2024

The process of picking up and returning the car is relatively simple and self-service.

Reviewed: Oct 22, 2024

Very satisfied

Reviewed: Sep 13, 2024

Acceptable.

Reviewed: Jun 11, 2020

The staff were friendly and the car was perfect. Staff provided me with all the information in the event of an emergency. This was not needed but nice to know they would provide roadside assistance in the event it was required.

Reviewed: Feb 18, 2020

Great car, superb service.

Reviewed: Jan 6, 2020

Was offered a slightly smaller car, Misubishi ASX even though I booked the Toyota Rav 4. Would be better if we had a upgrade instead of a downgrade. The pickup was slow as the lady was undergoing on-the-job training but that's understandable. Return was quick but the return location was hard to find as there was construction going on.

Reviewed: Nov 21, 2019

Easy to pick up & drop off vehicle without any hassle.

Reviewed: Aug 15, 2019

The pick-up was supposed to be at 12pm but ended up had to wait for more than 1 hour which affected my plans for the day. The counter staff wasn't very friendly.

Reviewed: Jul 21, 2019

Car rental return signage at Brisbane international airport is hindered by high grass and we thought europcar has a different return location and skip the drive in. We google search and it directs us to domestic airport to return. It is important for stranger driver to see a clear company signage for easy and smooth car return.

Reviewed: Jun 12, 2019

Easy to find pickup and dropoff locations. Car was given as specified and provided with the child seat as we required

Reviewed: Jun 12, 2019

The car given was different as we book. But lucky the condition of the car was good and new.

Reviewed: Nov 20, 2019

There was a confusion in the car model when I picked up. I booked for sedan but they gave me a hatchback small one. After explaining and showing my booking pics they changed the car for me. Especially John, I really appreciate him a lot. Excellent customer service.

Reviewed: Apr 24, 2019