19 Car Rental Brands in Phuket, Phuket Province, Thailand

Overall, it's average. The vehicle condition is relatively outdated due to general circumstances in Thailand.

Reviewed: Jul 15, 2025

Extremely satisfied.

Reviewed: Jul 14, 2025

Very satisfied! The service desk is located in the arrivals area of the domestic terminal, making it very convenient to handle the process. Both picking up and returning the car were hassle-free. The car was in great condition. Our group of four, with three large suitcases and some small luggage, managed everything with ease.

Reviewed: Jul 9, 2025

Satisfied. The pick-up location is convenient, and the car return process is extremely easy.

Reviewed: Jul 6, 2025

The service was excellent, the car pickup was very quick, and someone was there to assist with the return.

Reviewed: Jul 6, 2025

The car was dirty, the attitude was average, they initially said there was a phone holder but there wasn't one, and we ended up waiting idly in the parking lot.

Reviewed: Jul 14, 2025

I brought the wrong driver's license, and the store allowed me to provide an electronic version.

Reviewed: Jul 7, 2025

Very good, convenient and fast.

Reviewed: Jun 22, 2025

Yes. Whole process was very smooth

Reviewed: Jun 22, 2025

Excellent

Reviewed: Jun 21, 2025

Highly satisfied.

Reviewed: Jul 13, 2025

Convenient, directly across from the hall.

Reviewed: Jun 27, 2025

Friendly and welcoming service

Reviewed: Jun 15, 2025

The car's condition was quite average. The windows had an oily film, making the front windshield very blurry at night when it rained. The interior light was broken, and one car door was extremely difficult to open. The car roof was also dirty, likely from scratches caused by luggage. Although I added the store's WeChat account, the staff didn't speak Chinese. When we couldn't find the return location and asked for help, they just pointed out we went the wrong way and told us to keep circling without clear instructions.

Reviewed: May 21, 2025

Very satisfied

Reviewed: Apr 21, 2025

Very satisfied, I come here often.

Reviewed: Jun 20, 2025

Overall very satisfied, giving a five-star rating.

Reviewed: Feb 24, 2025

It's alright.

Reviewed: Feb 19, 2025

Simple and efficient!

Reviewed: Feb 2, 2025

Unable to use CarPlay.

Reviewed: Feb 1, 2025

Very quick and convenient.

Reviewed: Jun 8, 2025

Very satisfied

Reviewed: Jun 6, 2025

Excellent

Reviewed: Apr 13, 2025

Very satisfied.

Reviewed: Apr 13, 2025

Satisfied

Reviewed: Apr 7, 2025

Very convenient.

Reviewed: Jun 3, 2025

Hertz provided excellent service. There was a staff member guiding us to pick up the car. Although the return was outside of business hours, an employee was already waiting in the parking lot. The whole process was very efficient, definitely worth using their service again.

Reviewed: May 4, 2025

Poor attitude and lack of communication with customer service.

Reviewed: Apr 28, 2025

Very good.

Reviewed: Apr 18, 2025

Smooth and normal process.

Reviewed: Apr 16, 2025

The counter staff had a terrible attitude. When returning the car, they came up with all sorts of reasons, claiming the car had an odor. Odors are subjective and hard to definitively judge, but the counter insisted on deducting a 5000 THB fee. This is outrageous and unacceptable. They clearly know travelers need to catch their flights after returning the car, yet they chose to ignore customers and delay, risking us missing our flights (I was held up at the counter for nearly an hour). It’s obvious they just wanted to pocket the 5000 THB deposit. This car rental experience was extremely upsetting. I never expected a Thai car rental company to act so unreasonably, blatantly charging unjustified fees.

Reviewed: Jun 2, 2025

Very satisfied.

Reviewed: May 26, 2025

Great service, it's Hertz's counter.

Reviewed: May 21, 2025

The collaboration between well-known taxi companies and this company truly provides consumers with a great and convenient opportunity. The end result is a win-win or even triple-win situation.

Reviewed: May 21, 2025

Booked the basic package with no additional insurance on QEEQ, but purchased full insurance on-site. The cost was roughly the same, paying 800 Thai Baht for three days of full coverage. With full insurance, there was no mental burden, and car return was completed instantly. The only disappointing issue was that I was charged twice with a temporary authorization of 5,000 Thai Baht. Not sure if it was intentional or accidental—only noticed later through SMS. I specifically mentioned this to the counter staff during the car return.

Reviewed: May 15, 2025

Extremely satisfied

Reviewed: May 7, 2025

So fAr So GOOd,

Reviewed: Jun 6, 2023

The pick-up process didn't involve much service. They handed over the key without much explanation, so I had to figure out the car's features myself. The car's condition was average. When returning the car, there was a delay due to an accident, but they didn't make it difficult and even joked around a bit.

Reviewed: Jun 5, 2020

It was a little hard to find. The car had plenty of scratches and dents but the agents marked them down - even the smallest ones.

Reviewed: Mar 22, 2020

Good

Reviewed: Feb 26, 2020

Excellent service.

Reviewed: May 5, 2025

Excellent service, even late at night you can pick up the car at the airport.

Reviewed: Apr 22, 2025

The service was satisfactory, and the pick-up and drop-off process was quick. It would be better if the car was in newer condition.

Reviewed: Feb 21, 2025

Very satisfied.

Reviewed: Feb 3, 2025

Very satisfied.

Reviewed: Feb 3, 2025

Excellent service and smooth car pickup.

Reviewed: May 2, 2025

The staff were very professional and friendly.

Reviewed: Apr 29, 2025

Not bad

Reviewed: Aug 11, 2024

Acceptable

Reviewed: Jul 31, 2024

Service pricing is top-notch

Reviewed: Jul 27, 2024

Very satisfied

Reviewed: Feb 18, 2025

Very good, picked up the car in 5 minutes.

Reviewed: Dec 27, 2024

Very satisfied

Reviewed: Dec 20, 2024

It was okay. Got an old car with average condition.

Reviewed: Nov 21, 2024

The service was quite good, and the car inspection process was quick.

Reviewed: Oct 9, 2024

They provided a car with over 160,000 kilometers. Later, I had an accident and went to the hospital, so a friend had to return the car on my behalf. I tried coordinating with AVIS to waive the 3,745 THB penalty for not personally returning the car due to force majeure. However, their customer service acted like robots, repeatedly stating their manager disagreed, while refusing to let me speak directly with the manager.

Reviewed: Jan 31, 2025

Satisfied

Reviewed: Aug 15, 2024

In 2019, I rented a car in Phuket with my family. It was great, just make sure to check the car carefully during inspection. Any small scratches should be noted by the staff. The experience was pretty good. I rented the car in downtown Phuket and returned it at the airport. The staff barely looked at the car when I returned it, making the process very smooth. Now it's 2024, and I'm planning to go to Kuala Lumpur and rent a car again. I was surprised to see a reminder of my 2019 review. Well, if the experience wasn't good, I wouldn't think of renting again. Support QEEQ, keep up the good work! Grow stronger and bigger! Make it easier for us to rent and return cars.

Reviewed: Jun 22, 2024

Very satisfied

Reviewed: Jun 2, 2024

The staff was very friendly and efficient.

Reviewed: Mar 22, 2024

Overall satisfied, the car was clean and tidy.

Reviewed: Jan 22, 2025

Excellent

Reviewed: Oct 25, 2024

The car is very new.

Reviewed: Sep 4, 2024

Excellent

Reviewed: Sep 2, 2024

Excellent service.

Reviewed: Sep 2, 2024

Reasonable pricing.

Reviewed: Dec 20, 2024

Great! I wanted to extend the rental period and could do it online without going to the location.

Reviewed: Nov 4, 2024

Very convenient.

Reviewed: Aug 3, 2024

Great service

Reviewed: Jul 5, 2024

Deposit not refunded

Reviewed: Jul 19, 2022

รอรับรถนานกว่า 30 นาที พนักงานบริการแย่ ไม่มีการแนะนำที่ดี ให้รถไม่ตรงกับทีาจองไว้ แต่พนักงานส่งรถดีมาก

Reviewed: May 18, 2022

Very simply and quickly

Reviewed: May 9, 2022

The counter is combined with Budget which makes it a little hard to spot

Reviewed: May 9, 2022

Booked mid size and upgraded to full size. High mileage car but drove smoothly

Reviewed: Apr 29, 2022

Initially rented for 2 days, then extended for another 3 days. The store provided a lot of assistance during the process.

Reviewed: Jan 12, 2020

The staff were very diligent and honest in recording all the scratches, as the rented car had some. Everything was documented.

Reviewed: Sep 28, 2019

The service was really good

Reviewed: Aug 26, 2019

The car pickup process was simple and convenient. I got the car quickly.

Reviewed: May 14, 2019

A call to Bizcar before drop-off was needed to avoid long waiting for their staff to get the car but we were not informed at pickup so had to wait and almost caused us late going to the gate for departure.

Reviewed: Jul 25, 2019

Not so convenient to pick up car if tou are from international airport as it needs to pick up at domestic airport and go thru several unnecessary baggages check again, baby car seat is not clean but car is new and in good condition and staffs are all friendly

Reviewed: May 1, 2019

Good staff and take care

Reviewed: Apr 11, 2019

Very good!

Reviewed: Nov 18, 2018

Picking up the car was quick, but we had to wait a bit when returning it.

Reviewed: Aug 29, 2018