13 Car Rental Brands in Merida, Chiapas, Mexico

Satisfied

Reviewed: May 11, 2025

Pésimo servicio, ya había contratado los seguros para el vehículo con QEEQ y llegando a mostrador como quiera me forzaron a contratar el de ellos porque si no no podía disponer de la unidad.

Reviewed: Jan 24, 2025

No horario la reserva. Llegamos 1 hora después del "pick-up time", por el tiempo que esperamos las maletas, el shuttle a su oficina, etc. Dijeron que como llegamos tarde, ya no tenían la unidad (era claro que ya no tenían coches). Nos ofrecieron otro coche por tan solo 2 veces más de lo que ya habíamos pagado. No ofrecen alternatives, son completamente inflexibles. No caigan en la trampa de reservar algo que se ve a muy buen precio. No respetan la reserva

Reviewed: Jan 12, 2025

The staff forced me to take out Civil Liability Insurance, even though it was included

Reviewed: Jan 10, 2025

Excellent service with quick pick-up and drop-off processes.

Reviewed: Oct 10, 2024

No hidden charges.

Reviewed: Mar 28, 2025

Very good

Reviewed: Nov 12, 2024

All persons are very kind and helpful

Reviewed: Jan 17, 2024

Precio no correspondía a lo cotizado. Muy caro y abuzan de las necesidades de las personas

Reviewed: Apr 20, 2022

No respetaron el tipo de auto que se reservó y cobraron muchísimo más por la renta de lo que había reservado. Fué un fraude, no vuelvo a hacer reservaciones ni con uds. ni con europcar

Reviewed: Mar 22, 2020

Encountered a very helpful staff member

Reviewed: Dec 20, 2023

Lo unico que podria ser mejor seria no ofrecer mas seguros ya que contábamos con lo necesario cuando hicimos la reservación

Reviewed: Oct 6, 2021

Average, had to wait a long time for the car.

Reviewed: Feb 4, 2018

No me hicieron válido el seguro contestado en la aplicación , y si no contrataba el que ellos me ofrecían no podía acceder al vehículo Con respecto al vehículo, en buenas condiciones y funcionamiento y la atención buena

Reviewed: Feb 27, 2020

The vehicle's condition wasn't great. The engine warning light came on while driving, the wipers were almost unusable, and the door lights didn't work well. The main issue was: the insurance claimed on the rental order wasn't included (though I had bought full insurance). It didn't cover even the most basic theft, collision, or any amount of protection... I had to keep calling home to sort this out but got nowhere! It wasted a lot of my time, and I was charged an extra $20 late check-in fee at my accommodation because of this. The rental cost also didn't match; the prepayment wasn't recognized by the rental company, and I had to sort it out again after returning home...

Reviewed: May 9, 2016

The persons working in hertz was very unpleasant !!!

Reviewed: Nov 10, 2019

They charge extra fees and refuse to cancel!

Reviewed: Feb 13, 2019

The rental company is too far from the airport

Reviewed: Oct 10, 2017