9 Car Rental Brands at Sao Paulo - Guarulhos Airport (GRU)

They were fast on the pick up, very kind and helpful and the checkin fast and friendly

Reviewed: Jan 22, 2025

The staff were quite friendly. They required translation software as they generally spoke Portuguese, not English. It's a large, professional, and safe company. The shuttle bus was very convenient, and there is a counter on the first floor of T3. The car condition was decent, but the wait time in line was long.

Reviewed: Aug 9, 2024

Excellent. Fast pickup process and good service.

Reviewed: Aug 8, 2024

Very satisfied, great service attitude.

Reviewed: Aug 4, 2024

Not bad! Although few people speak English, communication was manageable.

Reviewed: Apr 28, 2024

Waited at the airport for the rental company’s shuttle to the rental location for an hour. Other companies had over 10 shuttles, but this company had none. Upon arrival, they told me my reservation was canceled because I arrived late, and I was forced to upgrade to a more expensive car, costing an extra $500. Googled reviews for this company, and they are all negative, mostly complaining about forced upgrades for late arrivals.

Reviewed: Nov 20, 2024

Very good! Nice poeople! Nice car! I recommend!

Reviewed: May 31, 2019

We waited for almost 2 hours at the airport with the promise they were coming to collect us. It took 5+ rings to get through on the phone and they were always ‘15 minutes away’. Yet they said the car pick up was only 10 mins away. We wasted a lot of time and then ended up renting with Hertz who were at the airport and were very helpful.

Reviewed: Feb 25, 2019

The airport shuttle was just acceptable, but the fact that they could speak some English was already quite good for Brazil.

Reviewed: Jul 5, 2014

Efficient service, good customer service, and English speaking.

Reviewed: Apr 23, 2024

They should make available international phone # in case the customer wants to talk to them. I had to rely on friends or family in Brazil to communicate with them

Reviewed: Mar 12, 2024

Satisfied

Reviewed: Dec 21, 2023

Excellent accueil.

Reviewed: Aug 22, 2019

Segunda vez que contrata os serviços da QeeQ, dessa última vez, encontrei um preço mais competitivo na Kaiak, porém eles pedem o pagamento antecipado. Esse foi o principal motivo de fechar com vocês

Reviewed: Aug 4, 2022

Me ofrecieron un auto de menor tamaño y cilindrada respecto al que pedí porque justo se iba el último. En vez de ofrecerme uno mejor por el mismo precio me lo cobraron y lo tuve que tomar porque no me cambian las maletas si no.

Reviewed: Feb 24, 2022

Te obligan porque si quieres usar el seguro de la tarjeta de crédito debes dejar un deposito de 2500 usd en tu tarjeta. Casi imposible!. Pero si tomas el seguro el deposito queda en 250 usd. Una trampa legal. Lo considero ABUSIVO

Reviewed: Jul 8, 2019