8 Car Rental Brands at Bradley International Airport (BDL)

Car condition not great. Wasn't offered the car on the reservation (Camry). Instead, was offered a Chevy Malibu or Nissan Altima only, and told Malibu was larger and better.

Reviewed: Feb 4, 2025

Very satisfied

Reviewed: Feb 20, 2024

The counter staff was very friendly. My car was not ready when I got to the pickup place, I had to wait like half an hour for them to clean it (It just got returned)and get it ready.

Reviewed: Mar 5, 2020

Thrifty and Dollar share the same venue and office. We arrived at midnight and there were two other customers ahead of us. We waited for about an hour to get the car. It seemed the system was down that day, so everything had to be processed manually, which caused the delay.

Reviewed: Aug 29, 2018

Like: Service was very good
Dislike: The car needed a push up hills in CT

Reviewed: Aug 8, 2018

Pretty good. Initially, all credit cards were rejected, but later they switched to another computer to process it.

Reviewed: Dec 26, 2024

Like: The staff was super friendly and the facility and car we're both really clean.
Dislike: My car had a vibration, but other than that, everything was great!

Reviewed: Sep 23, 2018

Like: All of your staff were extremely friendly and personable.

Reviewed: Sep 12, 2018

Like: Clean great ride.
Dislike: Nothing

Reviewed: Jul 1, 2018

The process was very quick, but the car's condition was average and seemed older compared to other companies. Also, it felt like the fuel tank might have been modified to be smaller (maybe because they give a full tank of fuel), requiring frequent refueling.

Reviewed: Sep 16, 2015

Satisfied.

Reviewed: Sep 18, 2024

The big company is very professional.

Reviewed: Jul 9, 2022

Like: The whole process from pick up to being dropped off back at the airport was smooth.
Dislike: The shuttle driver was a bit unfriendly and gruff when he picked us up at the airport. Not a great welcome. They did try to upsell me to a midsize but it wasn’t a huge deal and they weren’t pushy about it.

Reviewed: Jul 27, 2018

Like: Extra service and no upsell
Dislike: Getting out late at nite

Reviewed: Jun 30, 2018

Extremely satisfied

Reviewed: Apr 24, 2024

I booked a Corolla sedan but they gave me a pickup truck. Thankfully there were only two of us, otherwise the luggage wouldn't have fit.

Reviewed: Dec 28, 2023

Barely any queues

Reviewed: Sep 11, 2020

During the pandemic, the security guard handled the process for me. It was quite good because there was a power outage and I had to wait for a while, but they automatically upgraded my car.

Reviewed: Jul 23, 2020

No lines, proper sanitation during COVID-19

Reviewed: Jul 23, 2020

Like: Pickup was efficient, as Alamo / National vans were all over. check in was quick. Car was a new Impala, and ran well, and looked great. I fit all of my golf equipment in. Checking was quick and efficient and the van was waiting to bring me back. THE PRICE WAS EXCELLENT.
Dislike: Nothing

Reviewed: Jul 11, 2018

Like: Friendly staff Unlimited miles
Dislike: I thought that the Cadillac would have comfortable seating for a long ride...driver seat was great..passenger and back seat not so much

Reviewed: Nov 24, 2017

Very good

Reviewed: Dec 9, 2017