21 Car Rental Brands at Abu Dhabi Airport (AUH)

Satisfied

Reviewed: Jun 29, 2025

The process is simple, the service is good, I would choose it again.

Reviewed: May 8, 2025

Good service

Reviewed: Mar 1, 2025

Very satisfied, fast and professional

Reviewed: Feb 28, 2025

Overall, very good.

Reviewed: Feb 14, 2025

The car pick-up process was very slow and inefficient; the drop-off process was chaotic, with a crowded parking lot.

Reviewed: Jun 16, 2025

The service was average.

Reviewed: May 29, 2025

Very satisfied, the Pakistani gentleman was excellent.

Reviewed: Sep 18, 2024

All went perfectly fine. Efficient.

Reviewed: Sep 9, 2024

Very dissatisfied, to say the least. They claimed the order didn't go through, and I had to wait for several hours. Their attitude was extremely terrible with no manners at all. I almost lost my temper.

Reviewed: Jun 24, 2020

The car provided was a domestic brand, some model from JAC, very old and covered in scratches. The tires were damaged, and there were constant warnings from the car. They told me it was fine, but when I requested a replacement, they refused. Upon reaching a speed of 80, it felt like the car might take off at any moment. Parts were rattling, and the door handle was also broken. Truly a terrible experience.

Reviewed: Jun 5, 2025

It was my first time renting a car abroad, and the overall experience was good.

Reviewed: Apr 4, 2025

It's good.

Reviewed: Mar 20, 2025

No upselling, everything was fine.

Reviewed: Mar 20, 2025

Very satisfied.

Reviewed: Feb 5, 2025

Good, no upselling.

Reviewed: Apr 30, 2025

One day business in Abudabai

Reviewed: Oct 31, 2024

The overall service is quite acceptable.

Reviewed: Oct 8, 2024

Pretty good.

Reviewed: Oct 4, 2024

The car is terribly uncomfortable and consumes a lot of petrol.

Reviewed: Mar 22, 2020

The overall process was very convenient, and returning the car was also hassle-free. However, the rental company I chose this time had one major drawback: when picking up the car, they charged a deposit on my credit card but did not process the release upon return. Instead, I had to wait 30 days for the amount to unfreeze automatically. If they had processed the release at the time of return, the refund would have been faster.

Reviewed: Mar 19, 2025

Very satisfied, the staff was very patient when I arrived.

Reviewed: Mar 2, 2025

Pickup and return were quick and efficient. It's very convenient that toll fees can be charged directly without any service fees.

Reviewed: Dec 23, 2024

Convenient pickup and drop-off

Reviewed: Jul 2, 2024

Good attitude, fast service

Reviewed: Feb 14, 2024

Fairly satisfied.

Reviewed: Mar 16, 2025

The selected car model was unavailable, and the replacement car was clearly of a lower grade.

Reviewed: Feb 8, 2025

Overall good, but you need to submit your documents in advance; otherwise, there might be a wait.

Reviewed: Jan 26, 2025

I think that you should NOT include any rental companies that do not have offices. Or you should state that UPFRONT so I don’t have to learn about it after I book.

Reviewed: Jan 24, 2025

Average

Reviewed: May 19, 2024

The only thing that did go as planned was related to the insurance excess amount. It was clearly shown as 400USD but Entreprise insisted that it is 3000AED and they blocked this amount on my credit card though my booking from QEEQ was showing 400USD (about 1500AED). Good thing that I did not need it.

Reviewed: Jan 15, 2025

借りるまでに時間が少しかかりすぎた。

Reviewed: Jan 10, 2024

There was a disputed fine when returning the car, and they couldn't help with the appeal. Handling the appeal myself was very inconvenient.

Reviewed: Jan 31, 2024

The layout of the airport meant that it was a long walk with limited signage to the car rental location. Once there, the process of getting the rental was simple enough. I was a little annoyed with the gentleman who showed me to the car as he demanded me to tip him despite only just arriving in the country. I only had a few dirhams but was made to feel that I had to give it to him.

Reviewed: Dec 6, 2022

Easy pick up... Clean car... Easy drop off.. Cheap rates

Reviewed: Nov 30, 2021

This is my first experience with Europecar in Abu Dhabi and i will always use Europecar for this destination.

Reviewed: Nov 2, 2021

Excellent service

Reviewed: Aug 9, 2019

The car rental exceeded my expectations.

Reviewed: Jun 2, 2019

The waiting time was extremely long and the staff were incredibly slow compared to car rental companies in other parts of Asia.

Reviewed: Apr 29, 2019

Car was not the one advertised. It was dirty. Smaller then required, staff was rude. Never renting again.

Reviewed: Jul 2, 2019

Like: I would recommend Dollar. New Car.. Good Support

Reviewed: Sep 7, 2018