Guest reviews

• AVIS

  10 - "Perfect score"

• Europcar

  10 - "The pick-up and drop-off process is simple."

• AVIS

  10 - "Very good."

• Europcar

  10 - "Simple and efficient, with the option to upgrade to a luxury car on-site."

• Europcar

  2 - "After arriving at the agreed time, the store was nowhere to be found. I had to call for instructions, which wasted a lot of time. Additionally, they didn't adjust the rental period to account for the long wait. I ended up picking up the car close to 4 PM, but the rental document still stated a pickup time of 3 PM, and the return time was also set to 3 PM. This severely disrupted my schedule."

• Hertz

  10 - "Very satisfied."

• Europcar

  8 - "The staff was great, no hidden services."

• Hertz

  10 - "Car was great. Customer service at pick up very good. Struggled to upload photos on attachment at pick up. Could not upload any photos on drop off."

• Budget

  4 - "Staff member in the office said he would speak to his manager about offering us compensation for the inconvenience . However, no further communication from them was had. "

• Europcar

  10 - "Very satisfied, great experience."

• Europcar

  10 - "Quick pick up and drop off "

• Europcar

  10 - "The service is excellent, and the staff is very friendly."

• AVIS

  10 - "Very satisfied, will use this platform to rent a car again next time."

• AVIS

  8 - "Satisfied."

• Alamo

  10 - "Very satisfied, great attitude, highly recommended!"

• Alamo

  10 - "The service was excellent! Professional! They even upgraded the car model for me!"

• AVIS

  10 - "Very considerate."

• Hertz

  8 - "Good"

• Hertz

  10 - "Overall experience was good."

• Europcar

  10 - "Detailed explanation, good service, available until midnight."

• Europcar

  10 - "Overall service was decent, but not as enthusiastic as in my home country, more of a businesslike attitude. Staff's English skills were excellent."

• Europcar

  10 - "Pick-up and drop-off were very convenient, the staff were very friendly, and the car was in great condition."

• Budget

  8 - "It's okay."

• Budget

  10 - "Pretty good. The staff recommended that I purchase full insurance for the car and the city access fee."

• Hertz

  10 - "Very satisfied"

• Europcar

  10 - "Very satisfied."

• Europcar

  10 - "Rented the cheapest option and got an Audi A3 with over 10,000 kilometers on it. It was fuel-efficient and easy to drive. All damages were clearly marked during pickup, and during drop-off, they didn't even check. However, European roads and parking spaces are narrow, unlike in the US. I'm glad I rented a small car! What I regret, though, is not buying full insurance. I spent several days worried because you can trust your own driving skills, but you can't rely on other drivers. The narrow spaces in Europe make scratches and collisions very likely."

• AVIS

  10 - "Very satisfied"

• Europcar

  8 - "Satisfied"

• Alamo

  10 - "Very satisfied! Rented a Toyota but got a Mercedes C200! The car was very new and easy to drive."

• Europcar

  9 - "very good condition car"

• Europcar

  10 - "Very good"

• Hertz

  10 - "Overall satisfied, except they cannot assist with parking tickets in Denmark."

• Europcar

  10 - "Very satisfied, no upselling and they even upgraded our vehicle. We also added full insurance in the end."

• Hertz

  10 - "Very satisfied"

• AVIS

  10 - "Very satisfied"

• Hertz

  10 - "The service attitude was excellent, and there was no queue."

• Hertz

  10 - "Very satisfied, all charges were clearly communicated and there was no pressure."

• Hertz

  6 - "The service was fine and patient. We reserved a V60 but got a diesel V90 CC instead. The car was in great and new condition. The only issue was that the child seat provided didn't match our reservation. My son had to squeeze in for 10 days. They said a compatible model would be available the next day, but since we had everything planned, we couldn't go back to exchange the seat."

• Europcar

  10 - "Satisfied. The staff was very polite and answered all my questions satisfactorily."

• Hertz

  10 - "Very good"

• Europcar

  8.7 - "It could be better to know actactly car model before pick up."

• Budget

  10 - "Very good"

• AVIS

  2 - "The rental company made random charges. Despite the fuel tank being full, they deducted the cost of a full tank from my credit card. When an accident occurred, Avis refused to take responsibility."

• Hertz

  10 - "The car is excellent, the driving experience is very smooth and stable. The navigation is easy to use, and there is wireless charging. The trunk is spacious. It was just in time for Sweden's ski season; we drove to Järvsö to see the snow, and the car handled perfectly on snowy roads without any slipping."

• Alamo

  10 - "The staff at the store were very enthusiastic and attentive."

• Europcar

  10 - "Satisfied"

• Alamo

  10 - "Satisfied"

• AVIS

  10 - "The car rental company provided excellent service."

• Europcar

  10 - "The staff at the store were friendly and attentive. After understanding our itinerary clearly, they quickly prepared all the necessary paperwork and even thoughtfully provided a complimentary upgrade to the vehicle model. Professional and hospitable—an excellent car rental experience!"