Guest reviews

• Budget

  10 - "Very satisfied."

• Alamo

  10 - "Very convenient"

• Alamo

  10 - "The staff are very nice."

• Hertz

  10 - "Very satisfied, the entire process was very smooth."

• Alamo

  10 - "Very good."

• Europcar

  10 - "Very satisfied with the service; the staff had a great attitude, the car was in excellent condition, and it was a brand-new vehicle with only 11 kilometers on it."

• Alamo

  10 - "Very satisfied!"

• AVIS

  10 - "Everything went smoothly."

• Europcar

  10 - "Pickup and drop-off were very convenient."

• Budget

  10 - "Clear and efficient communication, convenient and quick."

• Europcar

  10 - "Extremely smooth to drive, a brand-new car with less than 6000 kilometers, really great experience."

• Europcar

  10 - "Convenient and hassle-free."

• Europcar

  10 - "Very good."

• Europcar

  10 - "The pick-up and drop-off process was very convenient."

• Keddy by Europcar

  10 - "Very satisfied."

• Alamo

  10 - "Very satisfied"

• Europcar

  10 - "Very satisfied, everything went smoothly. Europcar is a well-established company; I've always used it and their service is quite good!"

• Enterprise

  10 - "The service is quite good overall, but you need to find the car yourself, which is a bit of hassle."

• Europcar

  10 - "The policy requiring customers to pay upfront for insurance needs to be improved."

• Enterprise

  10 - "Very satisfied."

• Europcar

  6 - "The staff were generally inattentive, and some were slightly arrogant. Finally, I encountered a helpful young gentleman who guided me to the exact location. Except for this young man who specifically assisted with navigation when returning the car, the overall experience from pickup to return was quite poor. The staff seemed inattentive, and some even appeared somewhat arrogant. Additionally, I must complain about the airport’s traffic layout—it feels like a maze. For first-time visitors, it is very unfriendly, inefficient, and full of unnecessary complications. They kept misleading me by saying I hadn’t purchased insurance or claiming there were no cars available except manual ones. They even said I would have to pay extra for an automatic car, even though I had clearly booked an automatic. I ended up entering the wrong parking lot twice and had to walk 15 minutes to locate the return area. A senior staff member dismissively told me to 'follow the signs.' Fortunately, a thoughtful young employee came by to carefully guide me, and I was finally able to return the car."

• Enterprise

  10 - "Excellent"

• Alamo

  10 - "The staff are quite professional. The only downside is that I can never get the car model I reserved, haha."

• Europcar

  8 - "Satisfied, but they asked for an additional €25 per day for full insurance, which I declined."

• Europcar

  10 - "The staff's English was very good, communication went smoothly, and there was no unnecessary upselling!"

• Alamo

  10 - "Very satisfied."

• AVIS

  10 - "Very good and very polite. Just remember to bring an international driver's license."

• Hertz

  10 - "The service was very professional, staff were warm and attentive, and the procedures were efficient and convenient."

• Europcar

  10 - "The process was quite smooth, no upselling. I purchased full insurance from the rental company, the type that doesn't require reimbursement back home. Planned to land at 6 pm and booked the car for 7 pm. The flight arrived earlier than expected, and I reached the counter 45 minutes ahead of time. I was told I had to wait or pay extra to switch to a BMW 3-series, but I declined. Spent the next 45 minutes playing cards at the airport. For future reference, you can schedule the car pickup for a later time, but it's not allowed for an earlier pickup."

• National

  8 - "I booked a Ford Focus wagon, but was given a Volkswagen MPV instead, and the power was insufficient. The service during the rental process was satisfactory."

• Europcar

  10 - "Satisfied"

• Europcar

  10 - "Very good"

• Europcar

  10 - "Very good."

• Europcar

  10 - "Good service."

• Alamo

  10 - "Picked up the car at Amsterdam Schiphol Airport store. Very good."

• Alamo

  8 - "Satisfied"

• Alamo

  10 - "Pretty good."

• Europcar

  8 - "The reserved car model couldn't be obtained; instead, we got a Peugeot SUV. The staff member didn't provide any explanation and simply handed over the keys. There was a strong perfume smell in the car."

• Europcar

  10 - "The process is convenient and smooth."

• Alamo

  10 - "Very satisfied"

• Europcar

  10 - "Car exceeded expectations. Brand new Citroen C4. Excellent handling, with all modern accessories "

• Europcar

  10 - "The Asian guy was amazing, explained everything in detail, and there was no upselling throughout."

• Alamo

  10 - "Registration at the store was very quick, and the service was excellent."

• Hertz

  10 - "Fast and efficient."

• Hertz

  10 - "The vehicle and services were excellent, yet the price was high (even so, it was still cheaper than other options). Keep in mind, that if you're picking the full coverage through QEEQ it is cheaper, yet if there is damage, you need to pay and then get the refund through your alternative insurance"

• Alamo

  8 - "I booked a Mercedes but was given a Volvo; however, the service was still decent."

• AVIS

  10 - "This is my second time renting a car. It is very convenient."

• Enterprise

  10 - "Very reliable."

• Europcar

  10 - "Satisfied"

• Europcar

  10 - "The counter staff is professional, helpful and quick."