Guest reviews

• Alamo

  10 - "Very satisfied"

• Hertz

  6 - "Slow service and unjustified vehicle downgrade."

• AVIS

  6 - "It's okay."

• Europcar

  10 - "Very satisfied"

• Alamo

  10 - "Very satisfied"

• Budget

  10 - "The staff were very friendly, but there are often many customers renting cars, so sometimes you need to wait in line. The cars had several small scratches, but they were all marked with stickers by the company."

• Budget

  10 - "Quite satisfied."

• Alamo

  8 - "It's okay. The Mercedes-Benz A-Class seats are quite firm."

• Europcar

  10 - "The overall service is great."

• Dollar

  10 - "Convenient location, easy to find; excellent service, very welcoming."

• Europcar

  10 - "The car was brand new, very lucky, and had plenty of trunk space."

• Budget

  10 - "Satisfactory"

• Budget

  10 - "Satisfied"

• Dollar

  10 - "Very good, it's a Hertz location."

• Europcar

  10 - "Good overall."

• Alamo

  8 - "Excellent"

• Budget

  10 - "They even upgraded the car with extra 70 euros! I had a good time! "

• Alamo

  10 - "Overall satisfied."

• Dollar

  8 - "The overall service was fine."

• Europcar

  10 - "Very satisfied"

• AVIS

  10 - "The service was excellent, and the location is inside the airport."

• Europcar

  10 - "Satisfied"

• Alamo

  10 - "Very good."

• Europcar

  10 - "The process was smooth, the location was convenient, and the car was new, clean, and tidy. Make sure to familiarize yourself with the driving laws of the country in advance."

• Europcar

  10 - "The staff upgraded my vehicle."

• Europcar

  10 - "Satisfied"

• Budget

  10 - "The overall service was excellent, and the car was great—brand new."

• Thrifty

  2 - "I ended up paying over 300 euros for the car rental, not very satisfied, Sixt is better."

• Shouqizuche

  8 - "The store staff provided excellent service. Although snow tires were not available, they offered snow chains. If snow tires are needed, make sure to order them in advance on the official website."

• Europcar

  10 - "Satisfied"

• Europcar

  10 - "Quite satisfactory."

• Europcar

  10 - "Good service."

• AVIS

  10 - "Very satisfied."

• Europcar

  10 - "Very good."

• Europcar

  10 - "It's okay."

• Europcar

  8 - "Not enough information was given about the process. I had to go back inside to pick up the key and more information about the operation of the car would have been helpful. "

• Europcar

  10 - "Satisfied"

• AVIS

  10 - "The car is very easy to drive and feels sporty."

• Budget

  8 - "It's my first time using Budget; the car condition was quite good."

• Europcar

  2 - "Good"

• Europcar

  10 - "Very satisfied"

• AVIS

  10 - "Excellent"

• Europcar

  10 - "Pretty good overall."

• Budget

  10 - "The service was excellent. I was assisted by Jay, who was very friendly. If I visit Belgium again, I would consider renting from Budget again."

• Europcar

  10 - "Overall, quite good."

• Alamo

  10 - "Very good."

• Europcar

  10 - "Pretty good, no insurance upselling, and was upgraded from a Peugeot 308 to a Peugeot 5008."

• Europcar

  8 - "Pretty good overall"

• Europcar

  2 - "1. I had already purchased full insurance, but when picking up the car, the front desk insisted I pay for roadside assistance insurance, claiming it was mandatory. However, I've visited Belgium many times before and never needed it. When I asked if it was possible not to buy it, they said it was optional but warned that calling roadside assistance without it would cost more. In the end, I didn't purchase it. 2. From September 25 to 28, I parked the car in a lot for three days while traveling to Italy for business. When I got back, the battery was dead. My local Belgian colleague and I had to push luggage weighing dozens of kilograms twice to their car dealership and staff at the floor B0 service center, but they refused to help, claiming it wasn't their responsibility and offering no solutions. Even my Belgian colleague was shocked by their terrible attitude and service. If locals struggle with communication, imagine how helpless I felt as a foreigner! 3. Eventually, I called roadside assistance and waited an hour and a half for a technician to fix the battery. The issue was resolved without any additional charges as of today. 4. This car was mostly used for trips to and from the airport and was rarely driven. However, within a few days, it started leaking water. When I went grocery shopping, it left a puddle in the parking area. It was frustrating, but somehow the leaking stopped shortly after. Driving it remained nerve-wracking for a few days. 5. Overall, the car was in poor condition, and the dealership's service was terrible."

• Enterprise

  8 - "There was no line for processing, so the process was fairly quick. If there were people ahead, it would take at least 10 minutes per customer, so some waiting would be required. There was no upselling, and I even proactively added full insurance for 130 euros for 11 days to avoid any trouble."