21 Car Rental Brands in Vienna, Austria

The service was pretty good, and they explained what passes are needed for cross-border travel to the Czech Republic.

Reviewed: Oct 15, 2025

The meeting point was in front of the NH Hotel, not the NL Hotel mentioned in the pickup guide, which doesn't even exist. We waited at the NH Hotel for 40 minutes before being picked up.

Reviewed: Oct 14, 2025

The car rental company provided excellent service and was very efficient. Returning the car was simple, and the credit card hold was released the same day.

Reviewed: Sep 21, 2025

Very satisfied.

Reviewed: Sep 14, 2025

Extremely satisfied.

Reviewed: Aug 21, 2025

Great experience!

Reviewed: Sep 10, 2017

Driving a Toyota Corolla during the National Day holiday was a fantastic experience. The wheels sped through Austria, Germany, and the Czech Republic, proving that the Corolla truly deserves its reputation as the king of family sedans!

Reviewed: Oct 7, 2025

The service attitude was excellent, and they even offered a car to take us to the airport. Great value for money!

Reviewed: Sep 12, 2025

The car was in good condition, and the airport transfer made for a perfect trip to the Austrian lake region.

Reviewed: Aug 23, 2025

Very professional, also thoughtfully suggested avoiding refueling on highways (about 0.5 euros more per liter).

Reviewed: Aug 23, 2025

The staff had a very good attitude during pickup, no hidden charges or forced sales. Paying some additional taxes is normal in Vienna.

Reviewed: Aug 2, 2025

Pretty good.

Reviewed: Sep 29, 2025

Reviewed: Aug 16, 2025

Excellent and satisfying, the car is very new.

Reviewed: Aug 14, 2025

Pretty good, but pay attention to credit card usage.

Reviewed: May 24, 2025

Reviewed: Mar 31, 2025

Excellent service! Very hospitable! They even dropped us off at the airport at the end!

Reviewed: Aug 1, 2025

The overall service was quite good. Personally, I prefer to purchase high-coverage insurance for overseas self-driving trips, and in such cases, the rental company tends to be more accommodating. As for buying toll tickets, they didn't force me to buy them. I understand the price is slightly higher, but a few euros difference saves me from unnecessary hassle.

Reviewed: May 24, 2025

Reviewed: Apr 13, 2025

Great service

Reviewed: Apr 10, 2025

Very satisfied.

Reviewed: Apr 3, 2025

Satisfied

Reviewed: Jul 23, 2025

It's okay.

Reviewed: Jun 19, 2025

Both the service and the vehicle were excellent. The car was relatively new, and the staff who delivered and picked up the vehicle were very attentive and friendly. I highly recommend purchasing full insurance for a self-drive trip, as various situations can occur on the road, such as scratches from flying stones. Buying QEEQ full insurance gives peace of mind.

Reviewed: Jun 3, 2025

Very satisfied! The car quality exceeded expectations, and the pickup and drop-off process was convenient and efficient. No hidden charges or upselling. We added full insurance on site, and the staff was very cheerful. Any other small requests were no problem at all. Highly recommended!

Reviewed: Feb 6, 2025

Satisfied

Reviewed: Feb 3, 2025

Consistently excellent service.

Reviewed: Jun 25, 2025

The service attitude is great.

Reviewed: May 20, 2025

The Europcar staff provided excellent service. My English is not very good, but the staff used gestures while explaining and wrote down the key information. They asked me repeatedly if I understood or needed further translation.

Reviewed: Oct 22, 2024

They provided a brand-new Mercedes-Benz C-Class wagon, which was a diesel version. It had strong power and remained incredibly stable even at 160 km/h on the highway. After signing the contract at the counter, I got the key and picked up the car myself from the nearby underground parking lot, which was very convenient. The vehicle already had all highway toll passes, so no need to pay tolls myself. Returning the car was just as simple, in the same parking lot, with a full tank.

Reviewed: Sep 23, 2024

Very satisfied

Reviewed: Aug 30, 2024

Not bad, but communication was difficult due to the language barrier. They also asked for additional charges including crossing fees, road tax, highway tolls, and cleaning fees, totaling 159 euros.

Reviewed: May 14, 2025

Excellent service

Reviewed: Apr 13, 2025

Reviewed: Mar 26, 2025

Reviewed: Mar 13, 2025

At the time of pickup, the counter representative insisted that I either provide an International Driving Permit (IDP) or pay an additional 150 EUR for full coverage issued by your company. As a result, I had to order an online IDP, incurring an extra cost of 78 USD. Upon returning the car, the receiving agent assured me that everything was in order. However, the next day, I received an invoice with additional charges totaling 90 EUR, including: Out of Hours Charge (40.83 EUR): I had clearly stated in my booking that I would be returning the vehicle at night, and I was under the impression that this was already accounted for in the rental agreement. Therefore, I dispute this charge. Austrian Vignette (10.33 EUR): This charge is understood and acknowledged. Cleaning Surcharge (24.16 EUR): The car was returned in normal condition, with only unavoidable external dirt from rain and minor spotting on the floor mats. There was no excessive dirt or damage that would warrant an extra cleaning fee. I request clarification on the justification for this charge. Given the above, I request a refund of the unjustified charges (Out of Hours Charge and Cleaning Surcharge) and a review of your policies to ensure transparent communication regarding fees at the time of booking.

Reviewed: Feb 24, 2025

Good

Reviewed: Apr 12, 2025

The waiting in the counter desk was very long (around an hour) but the rest was just great.

Reviewed: Jun 23, 2024

Reviewed: Apr 15, 2024

The service attitude was good.

Reviewed: Aug 31, 2020

The counter staff were very polite. They suggested paid upgrades but didn't push. Their English was good, so communication wasn't an issue.

Reviewed: Aug 25, 2019

Reviewed: Apr 2, 2025

Company was very good. I was not expecting. It was all ok

Reviewed: Nov 15, 2022

Reviewed: Jul 31, 2019

The staff is a nice person. Easy to deal and help us a lot. I would love to recommend and give 10 stars for Green Motion.

Reviewed: Jul 18, 2019

The car rental was very cheap compared to other companies. The conditions of the car was ok, I mean, u get what u paid. Overall experience was ok. Just that, staff are not in the office all the time. We need to call them first, then only they'll come.

Reviewed: Jul 16, 2019

Good, new car.

Reviewed: Dec 23, 2024

9

Reviewed: Jan 27, 2020

Reviewed: Jan 19, 2020

Convenient

Reviewed: Oct 13, 2018

Reviewed: Aug 3, 2018

There were some issues during the car pickup, but the staff were very patient and helped resolve the problem. Thanks to the team!

Reviewed: Jul 31, 2024

Great service attitude, the vehicle is very new, and the instructions are clear.

Reviewed: Jul 6, 2024

It might seem a bit late to leave a review two years after using the service, but I felt compelled to share my experience. I rented a car to go to Germany again but couldn't find the same cheap prices as before. The Ford Mondeo station wagon was very practical and had great value for money. The staff's attitude during the rental process was a bit poor, likely due to language barriers. However, the staff during the return process were great - they were quick and only checked for any bumps at the four corners of the car and looked at the fuel receipt.

Reviewed: Oct 11, 2019

The company appears to be seeking to charge for any extras they can. They insisted that the vehicle was not returned clean, which was ridiculous since the car was in excellent condition (we took some pictures ). We were charged an unreasonable amount of 100 euros. very Bad service of megadrive in my opinion. They take advantage of the fact that the customer did insurance. Luckily for us, easyrentcars are handling this as part of insurance and we look forward to positive answers.

Reviewed: Oct 6, 2019

Reviewed: Aug 9, 2019

Reviewed: Mar 27, 2019

Good

Reviewed: Jan 5, 2018

The car was great, included highway fees, and the return process was quick.

Reviewed: Jul 31, 2024

Professional service

Reviewed: Jun 1, 2019

Reviewed: Jun 1, 2016

I was not clearly made aware in advance my booking was with Autounion. Missed initial collection at airport, pick up driver did not use our names. We were directed to wrong car and car we got had several dents and marks, not great condition externally. On drop off large Q of people and no one from Autounion speaking to tell us what was happening. Hard to park car due to busyness (cars everywhere) Once I approached a staff member they just took the keys and said that was car returned. No check on car made and no confirmation given on deposit refund. When I asked our return driver to airport they didn't no the refund procedure. Office tucked away round back of block all in all just didn't feel very professional.

Reviewed: Jul 4, 2024

Very satisfied

Reviewed: Feb 9, 2024

Reviewed: Dec 9, 2023

Quite good, efficient service. The return instructions are printed out for renters to take along. No extra insurance is pushed.

Reviewed: Apr 2, 2024

We booked for a VW polo and received a free upgrade Nissan qashqai 2019.Very happy, friendly staff,100%recommend.

Reviewed: Jan 1, 2020

Clear explanations and very friendly

Reviewed: Oct 15, 2019

The service was very friendly and the explanations were clear.

Reviewed: Aug 30, 2019

Terrible service

Reviewed: Aug 27, 2019

Very nice staff, quick, easy rental.Professional.I will recommend it

Reviewed: May 24, 2022

The counter staff MARK seemed rude and arrogant. No customer service etiquettes were observed in him. He wasn’t polite at all in his conversation and behaved as if he is doing a favor. Totally disappointed with the experience.

Reviewed: Jul 12, 2019

Like: The BMW SERIES 2 Grand Tourer that we eventually obtained was excellent, but we had to pay extra for the upgrade from the Citroen C4 Picasso which we had ordered and was not available.
Dislike: When we arrived in Vienna, we were told that no Citroen C4 Picasso was available: we had chosen this car because of its large luggage capacity. There are four of us, with 3 large suitcases plus carry-ons. We were offered a Mercedes A class as an alternative, and then a B class, which we went up and inspected, but neither had sufficient luggage space. We were not prepared to pay substantially extra to upgrade to a 7 seater people carrier. Eventually the Hertz agent remembered that he had a BMW Series 2 Grand Tourer available, which proved to be excellent. However he said he was unable to give us a free upgrade, so after friendly attempts to persuade him, we reluctantly accepted the extra charge (42 euros + VAT).

Reviewed: Sep 6, 2018

Good service. The lady provided pick-up and drop-off.

Reviewed: Aug 16, 2020

Very helpful staff put us on the road very fast, our car was great for all 22 days traveling in Europe. The car return was smooth! Great price, great people, great location -recommending to everyone who needs a small and reliable car!

Reviewed: Oct 15, 2019

surprice office was located outside of Vienna airport, so they had to send a representative down to pick us up.

Reviewed: Aug 27, 2019

Car full of scratches before the rent Surprised that at return there was a discussion or difference in opinion between us and the rental company, whether scratch number 51 had been there before or not

Reviewed: Jul 23, 2019

This is 6km away from Airport but price is much cheaper! You just need to call them to pick up.

Reviewed: Apr 29, 2019

Upgraded to a Ford SUV, very nice

Reviewed: Jun 5, 2020

Sighs...

Reviewed: Nov 28, 2019

Sufficient counter service

Reviewed: Jun 11, 2019

Some double charge from airport fee

Reviewed: Jan 19, 2020

Good company

Reviewed: Aug 6, 2019

No queues, but the staff's attitude was average

Reviewed: Jun 14, 2019

Reviewed: May 5, 2019

It was afternoon when we arrived, no queue ahead, signed, got the car, done in 20 minutes. Bought full insurance from QEEQ, the staff didn’t push any additional insurance. After returning the car, the credit card hold was released in 3 days, very efficient.

Reviewed: Oct 6, 2018

Reviewed: Oct 22, 2019

Yes. They chagred me a 100 dollars extra at the end of the trip. Still don't know why? Tony

Reviewed: Apr 12, 2019

Vehicle condition is not correct, brakes are bad!

Reviewed: Apr 5, 2019

Reviewed: Sep 27, 2019

The counter staff were very nice and didn't try to upsell insurance.

Reviewed: Sep 11, 2019

Reviewed: Jun 14, 2018

The staff were efficient and enthusiastic. Any issues were resolved smoothly. The car we initially got was significantly different in size from what we booked, but it was quickly replaced after negotiation. However, finding the car was a hassle. Despite its close proximity, unclear instructions from the staff made us search for half an hour.

Reviewed: Sep 1, 2019

The staff were very kind and upgraded our vehicle for free when they saw we had a lot of luggage.

Reviewed: Aug 25, 2019

The Security Deposit for the car to hire was rediculous. 1000 euro was roughly $1600 AUD for me. This required me to shift money around on pickup to cover and i still haven’t received the funds back which is inconvenient currently for the rest of my trip where I need the $$$. I also checked over the car before leaving and lucky I did as there was damage on the roof which has not been documented from the previous rental driver. This was a near miss and I could easily have been slapped with the bill as a result.

Reviewed: Aug 22, 2019

Picking up, using, and returning the car was very convenient. I recommend buying insurance at the rental location. I booked a Citroën but received an Opel, which was stable even at 160 km/h on the highway. The car had some scratches, but they informed me beforehand. I just handed over the keys when returning.

Reviewed: Aug 15, 2019

Great service, the car was very new, and they patiently explained the cost details. When recommending insurance, I showed them QEEQ's reminders, and they promptly accepted them.

Reviewed: Aug 5, 2019

The only thing that could have made it better was the price I thought the extra Insurance was a bit steep

Reviewed: Jul 11, 2019

The pick-up location is too far from the airport, making it inconvenient for round trips.

Reviewed: Sep 8, 2016

Free shuttle service, great service.

Reviewed: Oct 11, 2014

Reviewed: Dec 10, 2013

Your review of the car rental company: They provided a brand new car with less than 10 kilometers on it. The staff was also very nice and friendly. At the pickup, we were informed about a €60 border-crossing fee to Czech Republic, but when returning the car, an additional €30 license fee appeared out of nowhere. Since our English wasn't good enough to clarify, we just paid it. We also received a €24 parking violation ticket while on the road. We initially wanted the rental company to pay it on our behalf, but they charged a €30 service fee, which was too expensive. They suggested we transfer the amount directly to the Austrian police account after returning to our home country, but we're not sure how to do that and it's giving us a headache!

Reviewed: Oct 15, 2013