Very satisfied.

Reviewed: Apr 11, 2025

Reviewed: Feb 27, 2019

Reviewed: Oct 25, 2018

Reviewed: Oct 22, 2018

The service attitude was good, but they made a mistake with my payment status, which gave me a scare. Thankfully, it was sorted out later.

Reviewed: Mar 26, 2018

I will never rent car from this company

Reviewed: Nov 25, 2024

The staff was enthusiastic and patient, explaining everything in detail. The attendant at the AVIS downtown store in Fes, Morocco, was very welcoming. I added full coverage insurance with zero deductible on the spot. Due to a misjudgment on the vehicle, they quickly replaced it with another car for us. This car had only 30,000 kilometers on it, looked very new on the outside, and the interior was clean and tidy. After six days of driving, this car was excellent value for money. The return location was near Terminal 2 of Casablanca Airport, and the staff quickly inspected and released my deposit that day. In fact, AVIS's deposit is not high at all; it might be because I've rented vehicles from this global company before, the deposit was only 2000 dirhams. Surprisingly, the car I initially rented in Morocco from EUROPE required a deposit of 16,800 dirhams. So choosing AVIS was absolutely the right decision. I will continue to rent cars from their company in the future.

Reviewed: May 26, 2024

The staff were warm and patient, explaining everything carefully. The receptionist at the AVIS office in downtown Fez, Morocco, was very welcoming. I added the full coverage insurance with no deductible on the spot. Due to a misunderstanding about the vehicle, they quickly replaced the car for us. The new car had only about 30,000 kilometers on it and looked very new; the interior was clean and tidy. After a six-day journey, I felt this car was excellent value. The return point at Casablanca Airport's T2 terminal was easy to find. The staff quickly inspected the car and released my deposit the same day. In fact, the deposit at AVIS was quite low—only 2000 Dirhams, likely because I had rented from this global company before. Surprisingly, the deposit for the car I initially rented from another company (EUROPE) was 16,800 Dirhams. Opting for AVIS was definitely the right choice. I will continue to choose their vehicles in the future.

Reviewed: May 26, 2024

Reviewed: Jun 27, 2018

Reviewed: Jan 13, 2018

The car return location at the airport is hard to find.

Reviewed: Oct 25, 2017

The pick-up process was very fast.

Reviewed: May 9, 2024

Very recommended. If you are reading just straightaway make your booking. u will be treated by a local company yet with international standard of customer service experience. They are very friendly and attentive. The car is in excellent condition with complete documentation. Some police wanted to look at this. I really love the car and have had an amazing experince driving in Morocco.

Reviewed: Jun 2, 2022

Reviewed: Jun 10, 2019

Reviewed: Oct 19, 2019

Reviewed: Oct 11, 2018

Reviewed: Oct 6, 2018

Reviewed: May 17, 2018

We received great help from the desert tour driver who provided us with the contact details of the store clerk. He kindly waited an extra hour for us to pick up the car. When we arrived, the staff was exceptionally patient in helping us with the paperwork. Very touching experience.

Reviewed: Oct 7, 2019

Not bad

Reviewed: Apr 24, 2019

Reviewed: Apr 19, 2019

It's okay.

Reviewed: May 19, 2019

Reviewed: Feb 17, 2019

Reviewed: Jan 9, 2019

Reviewed: Oct 19, 2018

Service was acceptable, but there were issues with English communication.

Reviewed: Oct 2, 2018

Reviewed: Feb 5, 2019

Picked up the car at Fez airport and dropped off at Casablanca airport. Service was thorough without any forced sales, and staff were friendly. They carefully pointed out every small defect on the car. The car return process took less than five minutes, very satisfied.

Reviewed: Dec 27, 2018

Reviewed: Mar 25, 2018

Good attitude, their English wasn't great but they were very helpful.

Reviewed: Oct 2, 2018

Reviewed: Nov 5, 2017

Reviewed: Oct 8, 2017